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Professional Clean Care

Carpet Cleaning

About us

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Reviews

2.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
0%
3
20%
2
40%
1
20%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.4
responsiveness
3.0
punctuality
2.6
Showing 1-5 of 5 reviews

Deby S.
04/2020
3.0
carpet cleaners
  + -1 more
Talks way too much like an interview Asked too many questions I had to walk around with him and encourage him! Do you believe in Jesus he asked! He uses a shop vacuum thrown in the back of his old pick up truck full of empty bottles about a foot deep! He has a sinus problem which he snorts and sounds like a machine! Carpets were completely soaked! Never hire him again!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$150

Cherie H C.
05/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: They were very prompt, courteous, and he worked very hard. I asked him to add some services (spot cleaning areas, one berber carpet, and 8X10 rug), and he did those without complaint. My only concern was that he said several times after he finished that he really had to work hard to do my carpet, and kept emphasizing how hard he'd worked. He did do a good cleaning job, and he did work hard to clean one room (I call my office, but is a small bedroom), and he did help me move things out of his way. He did not help me put things back, as he said he was "just too tired" to help me put it back and it needed to sit and dry for about an hour. As a 68-year-old with back and knee problems, I had chosen his service because the ad said they'd help move things for the cleaning, and he'd said when looking over the job after his arrival that he'd help. I just wish he'd noted to me he'd help move it but couldn't promise to put it back because it might not be dry - not because he'd be too tired! Overall, he did do a good cleaning job and I hope his business does well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Eleather W.
09/2013
2.0
carpet cleaners
  + -1 more
Talks too much. Voucher was to clean 3 rooms. Did a good job cleaning the room after we had conversations prior to starting the job. Did not want the other 2 rooms clean..
Description of Work: Cleaned one room. Should have cleaned 2 additional rooms, but I just preferred not to. A voucher was used for this service.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$49

Jennifer H.
08/2012
2.0
carpet cleaners
  + -1 more
Our stairs were left so wet they took a day and a half to dry, in which time I am sure they had more dirt stuck on to them from our feet because of the wetness. We were told the carpet, including the stairs would be dry in an hour, nothing was dry anywhere close to an hour. They arrived almost 2 hours late. Their van leaked oil all over our driveway (light gray/white in color) so we now have awful looking spots on it as we try to sell/rent it out. The owner argued with what we wanted done and instead of the "customer is right" approach, was very aggressive that we have things done as he suggested and not as what we asked for. I would NOT recommend this company to anyone!
Description of Work: They cleaned our carpets and our dryer vent.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$225

Dennis & Rose S.
08/2012
1.0
carpet cleaners
  + -1 more
This company was totally unprofessional. They did a very poor job in cleaning the carpets and when we called them they said they would return but never did. They were very sloppy and made a mess inside the house and as a matter of fact their truck also leaked oil in our driveway.His machine did not extract all the water and soap after he shampooed our rugs, and left a very unpleasant odor in our house. They were terrible, rude when my wife tried to get them to stand behind their services and were were very sloppy. He quoted one price and then changed that price when he was done with the work. Which we believe is false advertisement. I would never use this company again. Lousy, lousy, lousy,lousy. I would not recommend this company to my worst enemy.
Description of Work: We had this company come to clean our daughters room and stairs and two other small rooms.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

    Contact information

    1518 Bettis Academy Rd, Trenton, SC 29847


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning

    FAQ

    Professional Clean Care is currently rated 2.6 overall out of 5.
    No, Professional Clean Care does not offer free project estimates.
    No, Professional Clean Care does not offer eco-friendly accreditations.
    No, Professional Clean Care does not offer a senior discount.
    No, Professional Clean Care does not offer emergency services.
    No, Professional Clean Care does not offer warranties.

    Contact information

    1518 Bettis Academy Rd, Trenton, SC 29847