L & R Household Services offers residential and business custom cleaning services, shopping and errand services, ironing and laundry services, and residential and business organization services. We offer free estimates. We offer a custom service, therefore each job is charged accordingly.
Business highlights
19 years of trusted experience
Services we offer
Housecleaning,custom cleaning services to meet your needs, floors,kitchens, baths, dusting, laundry, ironing, errands,shopping, organization
We agreed for her to come clean a two bedroom condo that two college students were living. Her prices were pretty steep. She wanted $175 for the first cleaning. I thought that was outrageous, but I really needed someone to clean it. We scheduled her to be there at 9:30am the next week. My guys left the house for her, but forgot to leave the door unlocked. I was out of town at the time, but when I came back I had a furious voicemail from her. I called her and apologized. I had to beg her to come back and she finally agreed. She had my cell phone number the entire time so that we could keep this transaction smoothly sailing. When she showed up, she brought her daughter when we weren't aware of this and they were there for three hours at the price of $200. After they left, it seemed as if no work was even complete. When we moved the sofa and loveseat, it was still filthy and there were still books, pens, and pennies underneath it because they never even moved it. The ceiling fan was still covered in dust. The inside and outside of the fridge was still dirty. Even the kitchen floor still had stains on it. I will not be hiring L & R Household Services for housecleaning again.
Description of Work: I hired her for housecleaning.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$200
Response from L & R Household Services
I tried to have the couple use someone else for the cleaning. It was a disaster. After going and no one was there I spoke with the lady again and said I would rather have her get someone else to clean it and she actually offered more money. I never agreed to move furniture or clean inside the fridge. We cleaned the best we could. The place was unbelievabliy dirty, and some things just would not come clean. I apologize if the coulple was not happy with our cleaning. We worked really hard cleaning it! I have been cleaning for a number of years and this is only the second person that I have not been able to please with my services. Again, I apologize if the couple was not satisfied with the service.
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Service Categories
House Cleaning,
Home and Garage Organization,
Ironing,
Errands,
Delivery Service,
Buying Services
FAQ
L & R Household Services is currently rated 2 overall out of 5.
L & R Household Services accepts the following forms of payment: Check
Yes, L & R Household Services offers free project estimates.
No, L & R Household Services does not offer eco-friendly accreditations.
No, L & R Household Services does not offer a senior discount.
No, L & R Household Services does not offer emergency services.
No, L & R Household Services does not offer warranties.
L & R Household Services offers the following services: Housecleaning,custom cleaning services to meet your needs, floors,kitchens, baths, dusting, laundry, ironing, errands,shopping, organization