After the initial email I received no further contact from the company. When moving day came they never showed up and received no answer every time I called and one number was disconnected. Went by the address listed on the internet turns out they never had an office there. Luckily I bought this through living social who refunded me my money within hours. And I was able to find a last minute company to move me the next day.
Description of Work: Hired this company to move my apartment t and relieved an email after the initial phone call verifying everything
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$400
Olivia H.
07/2015
1.0
moving companies
+ -1 more
unknown
Description of Work: Statewide moving showed up with fewer people than were needed for the job, and damaged a good number of items during the move. At the end of the day, we had to choose what items we wanted to prioritize to bring into our new house, because they were ready to leave. Our total including the extra hours ended up being different from the quote, so the main guy, Cameron, asked me to write a check and said they would refund my card. I wrote a check and within an hour, a check cashing place was calling me to verify availability of funds. That should have set off some alarms right there, but I was more concerned about the several trips we would have to make that night to get the rest of our stuff. Over the next month, Statewide charged my credit card 3 separate charges of over $400. When I called them, Cameron assured me that was just a glitch and that I would be refunded. After multiple calls and the same excuses and non-sense story, I finally called my bank to dispute the charges. I was told that when they contacted Statewide, he told them the charges were valid and there was no refund due! I am now suing him in small claims court to get the money owed to me. Extremely unscrupulous, DO NOT RECOMMEND!!!
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$2,300
Tammy M.
06/2014
1.0
moving companies
+ -1 more
Please, Do NOT use these people. I had a certificate found on Living social for $200.00. I purchased it and called them to set the move date. I never received any e-mail, text or phone call from them after that. I called a few days in advance to make sure everything was still set. Nobody answered so I left a voice mail. After never getting a response I called again the next day...nobody answered & left another voice mail. Come move day they never showed up. I called several times, as did my friends & family! Not only was there no answer but voice mail was full & we could not leave a message! Since I had to be out of the currant place that day I didn't know what to do. Electric & water were being turned off & I had to turn in my keys. I ended getting a bunch of people together & renting a box truck. This was terrible service ( or rather no service). There was no reason they couldn't get in touch with me if they needed to move the date. I was left stranded and my money gone. I even had a friend go to 1 of the 2 addresses they have listed. It turned out to be a business complex and the other business there said they have never heard of them. I am in the process now of getting in touch with Living Social to see if I can get a refund. This was no fun for a single woman who could not lift & load heavy furniture by herself. This company can not be trusted as they couldn't even return a phone call or bother to answer they phone once they got my money!
Description of Work: This provider was to supposed to move a house hold for me today & never showed up!
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Service Categories
Moving Companies,
Storage
FAQ
Statewide Moving And Storage is currently rated 1 overall out of 5.
Statewide Moving And Storage accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Statewide Moving And Storage offers free project estimates.
Yes, Statewide Moving And Storage offers eco-friendly accreditations.
Yes, Statewide Moving And Storage offers a 5% senior discount.
Yes, Statewide Moving And Storage offers emergency services.
No, Statewide Moving And Storage does not offer warranties.
Statewide Moving And Storage offers the following services: Worldwide Moving Services