Simply Interior & Exterior Painting

They did a decent job however left it with several small details unfinished- painting the molding, finish trim over sink, etc). They had a larger job starting and a grand child on the way- which I totally understood. They stated they could come back in Jan; but being the realistic person I am told them I couldnt wait that long and would contract someone else to finish. At that point they got really angry and left. I feel like their attitude is unprofessional- getting angry over me saying I didn't want to wait a month for them to finish as well as bad mouthing other contractors. Upon further review of the backsplash, I noticed a few tiles were put on backwards. All in all I would not use them again.

I was emailed via Angie's list that someone named Vickie would contact me to arrange a date for service. That never happened. I called before the holidays to pick a start date, no one returned the call. Someone reached out again in January via the Angie's list email service telling me that I needed to call and schedule a start date. I was unable to do so until April. I called the given number in April. A woman answered the phone with a rude, "Hello?" She did not identify herself or the company, I had to ask if I had the correct number. I identified myself and my purpose for calling. She said she would go back and look at her Angie's list accounts and see if she had time for me. She did not get my phone number. By her tone and overall attitude this is not someone I would feel comfortable having in my home or a company I want to give my money to.

My first comment is not a reflection of Simply Interior as much as Angie's List Big Deal. It was difficult for me to gauge how much painting work I should specify in my request (all work to be stated up front, per the deal). I calculated how long it took for my wife and I to complete other painting jobs around the house that were not as technically complex as painting a stairway. It turns out that I could have requested another room to be painted which would have made my deal more valuable. As is, I think I paid approximately the standard rate for the job - only a significant portion of that payment went to Angie's list, and not to the contractor. Bobby and Vicki showed up on time, as promised. They were prepared to complete the job and had all the equipment needed. I supplied paint in two colors and indicated where each was to be used. They did an excellent job on the cut lines. They only remained on site for about 4 hours (8 man hours) because that's all the work I had prepared. During the job, Bobby pointed out some wall damage and offered to quote the repair if desired - he described the damage and the repair, he was not pushy about getting additional contract work. Some of the wall areas did need a second coat with a roller - but that was easy enough for me to accomplish the following day. Initially I was disappointed because I only used half the offered time and thought they could have done a second coat. On reflection, latex paint, for all its technological advances, still takes several hours to completely dry between coats and it is unrealistic to think that a second coat can be applied in a single day (2 painters for one day). Had I insisted they attempt, I'm pretty sure the first coat would simply have gotten tacky and peeled off - and that would have been a mess. At the end of the day - Simply Interior did appreciable work. The details of the deal I purchased skews my review because I don't think anyone could have done an "excellent" job in a single day given the nature of paint and materials, so I am giving them an overall "good" rating. If the deal was set up to span two half days rather than one full, I probably would be rating them higher. Reading some of the other reviews - I think some customers have inflated expectations of the quality vs. quantity of work that can be accomplished in a single day by two painters. If you have multiple rooms, ceilings, intricate woodwork, or other technical challenges you really need to avoid a coupon package that is designed to build a customer base and just hire someone to do the job who can commit to coming out and quoting the work so there are no surprises and you'll get what you want. I think a lot of the more negative reviews are as much a reflection of the customer as the contractor. Description: Here's the Deal: $399 for 16 labor-hours of painting (two painters for eight hours each)Prepping, taping, priming and paintingMinor surface repairsLabor and inexpensive supplies such as tape and spackle The Real Deal: Letting professionals aid with interior painting can save you time, trouble, and money. Change up your color scheme and give any room in your home a facelift for less! The Fine Print: Deal must be purchased through Angie's List to be eligible for discountService area includes: Charleston, Berkeley, and DorchesterNot valid for cash backDeal cannot be combined with other specials or offersDeal cannot be applied to current or past jobsDeal is for residential service onlyAppointments must be scheduled and performed during normal business hoursCustomer must provide paintStandard cancellation policy appliesLimit two per household; multiples may be purchased as giftsDeal does not cover large/costly materials such as sheetrock,paint,etcAll labor hours must be used in one visitPromotional value expires three months from date of purchase; paid value never expires

The experience was a mixed bag. There was some confusion over what the contract called for. Bobby of Simply Interior thought it was for 4 hours for 2 people, and not 8 hours for 2 people. I didn't really know how long it would take for them to do the room that I wanted them to work on, but when they got here, they looked at the job, and after having reservations about the roof, they decided to go ahead. They decided to use a roller on it, and they didn't have any spray equipment, although I had discussed with Bobby that it was a popcorn ceiling. When they got here, they were complaining, because they were doing this through Angie's List, they were giving away half of their fee. I asked them if they were saying that they no longer use Angie's List. I asked them if they were not happy, why were they using Angie's List, because obviously it was bringing them customers. He calmed down after some time, and said that he would do it. There were something about the way they operated, that I would not expect. They said they had put two coats of paint on the walls, and probably they did, but at one time, they locked the doors while they were in there, probably because they had ladders in front of it, I don't know. I brought them some masking tape, because they hadn't put up any masking at all, and I had told them that we had stained casing on the windows, and stained baseboard. I brought them some tape, to keep the baseboard from getting any spatters, and they said they had tape, but when I checked after they left, which was 4 hours after they got here, I saw they had not put any tape on the baseboard. They left some spots on the ceiling which they said had to dry, and they didn't offer to come back the next day. I paid them 50 Dollars an hour each for 2 people and 4 hours. I had other work in that room, that they could have done, but we did not discuss the woodwork. They did get all of the services that we had talked about. I don't think it was a big deal, I paid the same price, and I would not hire them again. They are not telling me what they are doing when they are doing it. My wife and I discussed it, and they are probably going to do a major portion of the job as it is supposed to be done. They were reluctant to do the ceiling because it is a popcorn ceiling, and I was willing to take the hazards of doing a pop corn ceiling, and I told him yesterday that he was going to paint a popcorn ceiling, and he told me that he would have to use a spray painter. He arrived today without a spray painter, so that kind of pinned us in a corner. We decided to go ahead with it, rather than tell them that we wanted to abort the whole deal. We were a little disadvantaged, because they didn't come to look at the job. If I was Angie's List, I would tell them that part of the deal will be to go and look at the job in advance. It tells you a lot about this company, and granted they are not a Cadillac company, and they depend a lot on Angie's List for customer, but I would back off from them. They are not an A or B rating company. I paid full price, I didn't get any discount. I did not get any bargain, and I did not get to discuss the job before it was done. They did not deliver for Angie's List, or for me. I won't use them in the future, and I don't think that Angie's List should be using them because they arrived here complaining that they were losing money. It's a whole bait and switch idea for some of these contractors, they are hoping to get more work when they get here.

They are outstanding. They are neat, professional, and honest. They did a good job. I have used them many times. I'm going to use them again i have more work coming up in April. I feel very comfortable with them I know they will do a great job. I have some outside painting and repairs to be done that I would love for them to do. As soon as the ice and the snow goes away I would love for them to come and finish the work. I will even offer for them to stay in my cabin instead of the back and forth traveling, thats how much i trust them and Love the work they do! They are very honorable, I can trust them with my home I dont have to worry about them breaking things or not cleaning up behind themselves. I have dealt with some conniving people here in Carolina and this group of young men are different!

Fantastic. They were professional, reliable, and experienced. We were set to paint the dining room all one color and the team advised us to consider a two-tone look (separated by already present chair rail molding), and it looks beautiful. They basically gave us design advice which was spot-on. As first time home-owners we really appreciated the overall education we got from them. Most importantly, the painting is extremely well-executed, and they went above and beyond to fix all of our nail holes and wall defects before painting. We will definitely use them again!

The Company did an excellent job. Their timing was great. They were very professional.

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They were very good in their communication! This has been a great experience all around! All materials left over after the job was completed were left with me, as I paid for the materials. I could not be more satisfied with this company! They are fantastic and would rather give you the truth upfront(sometimes you don't want to hear it!) rather than lie and deal with the fallout later. They even make sure that you are completely satisfied before they leave the job! I would highly recommend this company!

Good

Will be looking forward to do business with you again.

I signed up and pre-paid Angieslist for this 2 painters for one day. I needed 2ceilings painted 2days before we were moving into our new home. I spoke to a woman that called me back after receiving the angieslist notification that I bought one of the "big Deals" this was on sept. 26th. We scheduled the job to be done on 10-22-2013 at9:00am. I drove 45 minutes to meet her and she NEVER showed up. NEVER returned my calls for 4days. Amgieslist was able to give me a full credit. I did find a painter by calling Sherwin Williams. He was great. She knew for 3 weeks and still has NEVER called. Do not take a chance on this person. Pat Broghamer

thank you guys for doing so much with the time we had! the paint looks amazing and really completes the home!

Apart from the fact that I failed to communicate clearly with the contractor and we had several missed connections (my fault), the work was finally done very well indeed.

It went very smoothly, they worked very quietly and efficiently. We didn't even know they were there. They did a beautiful job. Our neighbor came over and thought they did a great job as well, so it is not just us saying that. They cleaned up beautifully, were neat and clean and offered great advice.

Bobby and Vicky were great to work with. Their prices were very reasonable and they got the work completed sooner than I had anticipated. They were both courteous and helpful throughout the process, giving me honest advice on any issues they noticed while painting the house. I have referred them to quite a few clients and colleagues and all have had very good results. I have added Bobby and Vicky to my database and will not hesitate to recommend them again.

Quality work. Neat and clean. And fast.

DO NOT USE THESE PEOPLE. I had originally hired Terry and Vicky Stringer when they were called Magnolia Construction because they told me that that could do my project with ease and save me a lot of money. They started on my house in late June and walked off the project on October 29th without completing the project and they were paid a lot of money in which a lot items still need to be completed and now I am going to have to get someone else to finish the project. It has been a long road with them and I am writing this review because no one should have to endure the nonsense and disrespect that me and my family had to go through during this process. Company Response: First off the above information is Fraud! we where in the hospital with our daughter who is 9 months and was outraged we where not at his house. We told him the situation and he Stated thats not his problem, and if this was true why didnt we call him. i told him we where not thinking about him at 3 am and nor where we while we where with our daughter. After we got our daughter home and rested, we went out, and stated his nasty messages and texes where uncalled for and he said is that a problem, and we said yes and he told us to leave. First- The owner was his own contractor second - He bought all his own materials Third- He pulled his own Permit fourth- He hired people to do different fields Fifth- We tolerated a very childish man, and endless childish fits, we have been stressed over is actions, and calls till 11 pm at night because he was out of town and accused us of not doing anything while he was gone. And it was at night. Texed late at night with nasty comments. Then in am texed saying he was sorry he didn't see what we had done. We have tolerated all the childish behavor we could take, lies, threats. I have never in my life had the misfortune to work with such a nasty , disrespectful human in my life. And we would suggest any other workers not have anything to do with this man. He can NOT be TRUSTED. He changes Contracts to fit his needs and wants, and pays what he feels he should only pay. Like not paying to have his roof done. But above not surprised with the lies and distorting the truth! And no respect for family emergencies, and only caring what he can get! And the FACT: He told us to leave, because he had a problem with our Daughter going into LABOR on his DIME. 11/7/13- After interviewing other contractors to finish the job that was not completed by Terry and Vicky Stringer it was brought to my attention that the building practices that were used were outdated and excessive. Every single contractor told me that that there was no reason why the job should have taken so long and there were a lot of things that could of being done a lot more effectively and should not have cost me so much money. After I just saw the response back from the Stringers you can see the tone that these two carry onto a project and I don't think anyone would want to have their families subject to the disrespect they bring to one?s home not to mention the lack of work ethic. It was very hard to see progression in the project when the they would continue to fire any help that was brought onto the project. When I hired them I was told that they would have a small crew with them which I was happy about, however, they do not have a crew. Their idea of getting help is to place an ad on Craig?s list and then under pay them significantly and treat them horribly. There were numerous people they went through and I witnessed firsthand the disrespect that both of them showed toward the help. It is very hard to work with contractor when they continue to shorten their work week and you are continuing to pay them. Bottom line, when it is told to the customer that they will be on the job site to work bright and early and they do not call or notify the customer and the customer is trying to get hold of them and they avoid the calls that is not the type of contractor you want working for you. Also when they are confronted about their work schedule they will tell you that "They work for themselves" I don't how that works when you paying for someone to do job, they should have enough courtesy and respect to their customer and give them an explanation and not be so abrasive. As a business owner, Vicky could not understand professional and/or common courtesy, but wanted to call her customer childish. Again, these are the type of people you dealing with if you decide to hire them. Also, Do not get tricked into their low price. Once they get on the project they will exploit you and the cost of the project. We were severally taken advantage of and I do not wish this on anyone. I am just happy that they are no longer working on my house and I have found an honest person to complete the project and he has crew are willing to work and not make excuses and continue to nickel and dime me and my family. I also later found out that Vicky and Terry Stringer have continued to change the name of their company for the past 3-4 years. I am not sure if this because they have done to this to others and are trying to hide, but it seems to be a strong possibility

Terry replaced a bathtub with walk-in shower tiled walls & floors, painted walls. It's been 3 years--the work is still functional and beautiful.

He did an excellent job. He is very punctual, very professional, very knowledgeable and does exactly what he says he's going to do and charges exactly what he said he will. He's a good guy and I would use him again. I would say his prices are reasonable, the other quotes were in the ball park.