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Ontrak Garage Door Repair

Garage Doors

About us

Ontrak Garage Door Repair is a veteran owned and operated company and has specialized in garage door repair and adjustments for the last 10 years. We strive to exceed your expectations from the start to finish. Ontrak does not stock or sell new new doors, so you will know from the start, I will not try to sell you a new door. When it comes to garage doors, know that you are in good hands. We provide complete maintenance at the time of adjustment or repair, to ensure your door is working properly. Ontrak will provide you a fair and honest estimate with quality repair. So if you have a broken spring or cable or an operator that has been acting up, just want to have your door looked over for proper operation and general maintenance, dont hesitate to call. Give Ontrak a call, you'll be glad you did. Feel free to check our website for more info at www.ontrakgaragedoorrepair.com

Business highlights

10 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair, broken torsion and extension springs, broken cables, garage door opener installation and repair, repairs of damaged track, rollers, and hinges.

Services we don't offer

New door sales and installation

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

andrew L.
05/2017
5.0
garage doors
  + -1 more
Todd was easy to get a hold of and very prompt. He easily identified the problem, explained the solution, and provided me with an accurate estimate. He worked quickly and efficiently to resolve the problem at an extremely affordable price.
Description of Work: A new garage door was installed on our property before we purchased it. I was installed poorly using all the existing rails, springs, and pulleys. It did not operate smoothly and the top panel of the door was beginning to warp.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dana T.
01/2017
5.0
garage doors
  + -1 more
Called him in the morning, all was done by the end of the day. All completed in less than 3 hours. He uses only the best components.
Description of Work: Installed new motor (dual lights), replaced all rollers, installed MyQ system allowing remote control from anywhere and installed keypad.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

    Contact information

    2045 Culloden Dr, Summerville, SC 29483

    http://www.ontrakgaragedoorrepair.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Garage Doors

    FAQ

    Ontrak Garage Door Repair is currently rated 5 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Ontrak Garage Door Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Ontrak Garage Door Repair offers free project estimates.
    Yes, Ontrak Garage Door Repair offers eco-friendly accreditations.
    No, Ontrak Garage Door Repair does not offer a senior discount.
    Yes, Ontrak Garage Door Repair offers emergency services.
    Yes, Ontrak Garage Door Repair offers warranties.
    Ontrak Garage Door Repair offers the following services: Garage door repair, broken torsion and extension springs, broken cables, garage door opener installation and repair, repairs of damaged track, rollers, and hinges.
    New door sales and installation

    Contact information

    2045 Culloden Dr, Summerville, SC 29483

    http://www.ontrakgaragedoorrepair.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 4:00 PM