Master Movers

If I could give them zero stars I would. Booked them through U-Haul. Came late but started out OK. Went to move one piece of my sectional sofa and could not get it out of the door. Ended up getting it stuck in the door, took my door off, jammed it into my wall causing a 1 foot long hole and then got in their car and left. I was stuck inside my condo for over 4 hours trying to get them to come back and help me. Finally had to call another moving company to get me out and get the sofa and the rest of my belongings moved. They will take no responsibility and told U-Haul my husband and son did it. If I had a husband and son helping me I would not have needed to hire them. Do not EVER use them!!!

We hired this company through UHaul to unload our truck. They called us less than 1 hour before they were supposed to arrive and cancelled on us because a worker had a death in the family. They had not tried to get anyone to substitute for this worker because it was the weekend, and "everyone else needed more notice." Incredibly unprofessional. Do not hire these people. They have no sense of duty for a family that needed their help; this could easily happen to you too.

I contacted this company 3 weeks prior to our move out date to schedule their services. I was informed that everything was good to go and we were scheduled and would receive a confirmation call prior to the move out date. As the move out date approached, I sent a text message to the owner 3 days prior to our move out date and never received a response. I then followed up with 2 voicemail messages the next day and STILL never received a response. Thankfully we were able to find a different, professional, moving company that were willing to accommodate us. If you're looking for unreliable movers that have no professionalism then I would suggest checking this company out.