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Kessler Plumbing LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

We provide service for all plumbing needs while being professional and with prices hard to beat. Whether you need plumbing roughed in or a leak under your home repaired, we are ready to help you. Specializing in only plumbing, we are not handymen, which means our work is to code and correct. One main focus is quality and pride in what we do. Please contact us anytime 24/7! We look forward to hearing from you. Locally owned and operated company. Licensed and insured. SC Lic.#111290. Additional email - gregg@kesslerplumbingllc.com.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - water heaters, drain cleaning, water piping, waste piping, gas piping, leak repair

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8417 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 417 reviews

Thomas D.
05/2020
5.0
bathtub refinishing
  + -1 more
Very happy, been looking for a new plumber for several years since my old plumber retired. This was a very routine job for a plumber, just reinstall a toilet which another plumber had removed, but said he could not get it level without using a large shim, said i had to get somebody to level the floor. Well i disagreed and that was it. Called Kessler, got a next day appointment with Mike who was 20 minutes early and was out the door 45 minutes later. I think I'm going to like these guys
Description of Work: Reinstall a toilet and install a new wax seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

lisa E.
05/2020
5.0
drain pipe, drain cleaning
  + 0 more
EVERYTHING WAS DONE TO PROFECTION. FAST SERVICE AND GREAT JOB.
Description of Work: CLOGGED KITCHEN SINK---REROUTE THE PIPES TO HAVE A STRAIGHT DRAIN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

tony B.
04/2020
5.0
plumbing, water heater repair
  + 0 more
They did a great job!! Mike did the install and he was friendly and fast. The quote I got from Greg was just what they charged. I highly recommend Kessler plumbing and I will be calling them for all my plumbing needs from now on.
Description of Work: I needed a new hot water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Barry F.
03/2020
1.0
plumbing
  + -1 more
About 10 days ago we called them, Jimmy came the next day. We had an uneasy feeling when he came in. The master bath toilet was running, and the kitchen sink was leaking from the bottom of the sink onto the counter. He worked on it and told us to let it set for a bit. It's one of the double sided sinks and the faucet swings left and right. The faucet wouldn't budge after he left. The provider was already paid for the job. The toilet also wasn't flushing hard like it used to. I tried to get a hold of the guy but he wasn't picking up. I tried a few days later and the office put me on a three way with the boss. He is accusing me that I created the issues, not him. I asked for someone to come out to fix it. Jimmy came yesterday and was at our kitchen sink for about two hours. When I called them back yesterday after he left, I got the guy at the office that I had spoken to before. He insisted that I had messed with it and caused those problems. I asked for another person to come out again and look for it, and they said they would have to charge me to come back out again to look at it. He was very nasty over the phone.
Description of Work: I needed my sink and toilet fixed.
Rating CategoryRating out of 5

Response from Kessler Plumbing LLC
We did the best we could to repair your aged faucet. We stopped the leak but had to tighten harder to seal. The spout would move but was hard. We recommended a new faucet before we worked on existing one. After you called us we recommended again to get a new faucet. You didn’t want that so Jimmy tried his best to get your faucet back to normal and didn’t charge for his time. You need a new faucet. Calling me every name in the book and cussing the way you did I never once was nasty you. To you and any one else that would treat a person like that over a faucet please take your business elsewhere.

Tammie F.
12/2019
5.0
plumbing
  + -1 more
They were quick yet still professional.
Description of Work: Fixed leaky pipe.
Rating CategoryRating out of 5
Yes, I recommend this pro

William L.
10/2019
5.0
plumbing
  + -1 more
I contacted Kessler Plumbing in the morning and had a tech named Jimmy at the house by noon. He was fantastic, communicated with us at all times, and did remarkable, clean, professional work. He was extraordinarily helpful and I would definitely use them again in the future.
Description of Work: Replacement of sink faucet, repairing a leaky sink, re-caulking a shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Keith M.
08/2019
5.0
plumbing
  + -1 more
It went great! Their work is excellent and their prices are reasonable. I would highly recommend them.
Description of Work: Fixed a my toilet as well as my faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kessler Plumbing LLC
Thank you for taking the time to write a review. You are greatly appreciated.

Emilie T.
01/2019
5.0
plumbing
  + -1 more
I had a warranty with my house. I could not used him because it would discontinue my warranty. He told me what need to be done. Great guy...
Description of Work: Inspect my dishwasher

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene F.
12/2018
5.0
plumbing
  + -1 more
Called Kessler this morning and they said they would call me today when they were 30 to 20 minutes away from the house. I only found out about the leak this Saturday and I have to leave town tomorrow so it was great that Kessler could do the work today. Tyrone, the technician, was friendly, professional, thorough and on time, I appreciated the fact that he was able to come today, New Year's Eve, while others could not.
Description of Work: Needed to have old laundry hot and cold water faucets replaced along with sections of copper pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kessler Plumbing LLC
We appreciate your business and always strive to perform our best. Happy new year.

Charles V.
12/2018
5.0
plumbing, home remodeling
  + 0 more
Very good job. They even came back of a follow up call to reroute a pipe for me. I liked that in the laundry area they used ball valves for the water shut off instead of twist valves. The only recomendation I would give if looking at having new pipes placed in house that foam or weather stripping be placed around the pipes in the attic due to the pipes freezing.
Description of Work: Installing Walk-in tub and new piping in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

William W.
06/2018
5.0
plumbing
  + -1 more
Great - Jimmy Brown did an excellent job.
Description of Work: Put faucet back in tub

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Caroline W.
04/2018
5.0
plumbing
  + -1 more
Gregg and Nick were great to work with. Honest, fair, professional and knowledgeable. Would recommend and hire again. In and out in a few hours, cleaned up after themselves and walked us through everything we'd need to know about our new hardware. Chose Kessler after getting quotes and meeting four other local providers.
Description of Work: Tankless Hot Water Heater Install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Kessler Plumbing LLC
Thank you for your review and we are very grateful for your business

Cheryl P.
04/2018
1.0
plumbing
  + -1 more
One of his plumbers came out and sniffed around but smell was not there then. Said it might be trap in sink but never took apart to check just told me I should have them do smoke test for additional money. I got charged $108.00 for nothing. Sent email to company about it with no response. After the smell being off and on for two months and gagging me when I went in the bathroom, the smell is in the sink all the time and my bathroom smells like a sewer. Emailed them again about problem and again no response. Now I have to find another plumber to fix the problem they should have and pay them to fix it!
Description of Work: Had a sewer smell coming from one sink in bathroom.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$108

Response from Kessler Plumbing LLC
Never received any email and for 2 months you never said anything. The technicians name was John was the tech and a wonderful tech. He passed away in February at the age of forty. Leaving behind 6 children including a four year old daughter. Maybe if you actually tried to contact us we would have helped you. Honesty is the best policy. Not having a problem for two months is a long time. You also failed to mention we were there for a hose bib replacement but told us no because you didn't want your drywall cut open. As for the smell we gave you an option to look futrther and you turned that down as well. So be mad at yourself not at us.

Sloane C.
03/2018
5.0
plumbing
  + -1 more
No problem with installation. Neat & tidy. Arrived as expected. I just think it was a bit pricey!
Description of Work: replace hot water heater, install circulating pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Patrick S.
03/2018
5.0
plumbing
  + -1 more
The plumber called me ahead of time to let me know when he would arrive, which was right in the time window provided. He completed the work quickly and without any issues.
Description of Work: Installation of Toto brand Washlet bidet toilet seats

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca L.
03/2018
5.0
drain cleaning
  + -1 more
I got an immediate call back to schedule, the service was performed within days of my call, the technician was prompt and professional, and the job was completed without incident. The pricing was communicated clearly in advance. Overall, an excellent experience!
Description of Work: Slow/ clogged drains

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Cathi H.
12/2017
4.0
plumbing
  + -1 more
Good. Started work promptly. Got called away for an emergency but made certain we were not left without water. Would recommend to others.
Description of Work: Entire house replumbed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

tom H.
11/2017
5.0
plumbing
  + -1 more
Called Kessler Plumbing and left a message, received a call-back within 20 minutes. John (the plumber), said he would be available around 4PM and would call ½ hour before arriving. John called about 3:30 and arrived about 20 minutes later. John removed water and soil necessary to access the main line, removed the damaged piping and replaced fittings and a length of pipe to complete the repair. He was quick, clean (a little muddy from digging) and done. Just the way things should be done, no fanfare, no excuses, just a completed job. I WOULD use again.
Description of Work: Problem with a leaking main water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

RICHARD W.
11/2017
5.0
plumbing
  + -1 more
One of the best service experiences we’ve encountered. The service call was scheduled within 48 hours of my initial inquiry. Our technician called 30 minutes prior to his arrival. Work was done in a clean, timely and efficient manner. An extra trip back to the shop was required to obtain a new gas feed line as the one we had was missing a fitting. We were only charged a very nominal $10.00 for the line and the extra time. I was expecting a much higher fee. Nick was our technician and was as polite and professional as any one would hope for. First class company.
Description of Work: Natural gas line was run to the gas main, gas stove installed and tested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Response from Kessler Plumbing LLC
Thank you for your business and taking the time to write a review. Enjoy your new stove.

corrie H.
11/2017
5.0
plumbing, water heater repair
  + 0 more
Great. Someone came out same day and fixed the problem.
Description of Work: Could not get water heater pilot light to stay on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kelly R.
11/2017
5.0
plumbing, drain cleaning
  + 0 more
These guys are awesome. They can usually come out the same day that you call them, they've been on time and finished their projects very efficiently. Very professional, high quality work.
Description of Work: Blockage in pipes, washing machine water line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Kessler Plumbing LLC
We are always here if you need us. Thank you for your business.

Kelly B.
10/2017
1.0
plumbing
  + -1 more
Both of the plumbers were polite, but the work was unacceptable.
Description of Work: We hired Kessler Plumbing (KP) to perform rough-in plumbing work for our kitchen renovation. We have a tight crawl space, but an average-sized person can navigate it. The first plumber (P1) sent to us could not access the kitchen area crawlspace, yet we were required to pay $120 for no work completed. KP sent a second plumber (P2) to complete the work. P2 was able to “complete” the work in an additional 2 hours. Unfortunately, the work completed is TOTALLY unacceptable. He tied the kitchen sink/dishwasher drain lines directly into a 62 year old copper pipe located IN an exterior wall that hasn’t been used in over 30 years. Less than 2’ away from his “not to code” tie-in, there is a 3” VERY visible HOLE in that copper pipe! In just 3 days that gaping hole would have been covered with drywall, new cabinets, and new flooring and totally gushing greywater all over them. When we called GK to express our dismay at this lack of concern about doing a job properly, GK said he was "sorry about that," but he was NOT liable for this gross mistake. And no matter how much damage this WOULD have caused, his company would NOT have been held responsible because “he didn’t touch” this pipe. That is a semantic that doesn’t cut it. We contest that he DID INDEED touch this pipe with full intention when he was willing/his idea to make it become part of HIS design/solution to drain the sink/dishwasher. Also, upon further inspection of the work that KP’s plumber performed under the house, it was discovered that as soon as the PVC sink drain line was severed from the location stabilized by the kitchen flooring, the now capped PVC line was left “dangling” under the floor. Apparently, the drain work done over 30 years ago relied on the rigidity of the flooring to hold subsequent washing machine piping in place. What happened is that upon capping off the sink drain line, 3’ further, the washing machine drain line snapped out of place leaving it to drain all of that greywater directly underneath the house! What I am saying is that this lack of attention to detail could have had catastrophic consequences. Kessler Plumbing is refusing to accept any culpability for this situation. Gregg Kessler said he would refund the first $120 we paid for when no work was performed, but he was not going to refund any of the unacceptable work performed by P2. For a business that touts "Quality Work" in its tagline, this is Unacceptable.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$470

Jim B.
09/2017
5.0
plumbing
  + -1 more
Perfect, arrived ahead of schedule. Technician was very polite and efficient during entire process. Cleaned up work area and inspected operation. He explained pricing and was glad to accept my Angie's List discount when completed. Would highly recommend.
Description of Work: Replace shower control valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$745

David C.
09/2017
5.0
plumbing
  + -1 more
John was on time and very professional. He did a quality job and was even able to address adding the additional spigot
Description of Work: The garbage disposal was leaking significantly. Additionally requested, on the spot, if they could add a spigot on one side off the house that did not have one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

karen N.
08/2017
5.0
plumbing
  + -1 more
John was great! He was on time, efficient and professional!
Description of Work: He replaced a shower head, Kitchen faucet, disposal, and toilets repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

105 Grazing Meadow Ct, Summerville, SC 29483

http://www.kesslerplumbingllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Trade License Number
111290
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Gas Logs,
Natural Gas Lines,
Drain Pipe Installation,
Sewer Cleaning,
Bathtub Restoration,
Water Filtration and Softening,
Heating and Air Conditioning

FAQ

Kessler Plumbing LLC is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Kessler Plumbing LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Kessler Plumbing LLC does not offer free project estimates.
Yes, Kessler Plumbing LLC offers eco-friendly accreditations.
No, Kessler Plumbing LLC does not offer a senior discount.
Yes, Kessler Plumbing LLC offers emergency services.
Yes, Kessler Plumbing LLC offers warranties.
Kessler Plumbing LLC offers the following services: Plumbing - water heaters, drain cleaning, water piping, waste piping, gas piping, leak repair

Contact information

105 Grazing Meadow Ct, Summerville, SC 29483

http://www.kesslerplumbingllc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day