We are a local Summerville, SC family owned business with over 25 years experience in the garage door industry. My wife Michelle and I appreciate the year round warm weather in South Carolina. We like to frequent the nearby beaches, namely Kiawah Island's Beachwalker Park, Folly Beach, Isle of Palms and Sullivans Island. We enjoy golf and tennis (but can improve in both). We are members of the Summerville Chamber of Commerce, where they treat us like extended family. We like to support our local businesses and farmers and also support our local high school football team and cheerleaders. Go Green Wave!
We are fortunate that downtown Charleston is just a short 30 minutes from our door and try to take advantage of all that it has to offer as often as possible. We like to soak in its history, shopping, and dining. We are members of South Carolina Aquarium, where we like to take our 3 children. We consider the lowcountry the perfect place to raise our family!
Business highlights
13 years of trusted experience
Emergency Services Offered
Services we offer
Garage Door Repair, Garage Door Spring Repair, Garage Door Opener Repair
John called to let me know he was on his way and showed up at the scheduled time. During the scheduling process, he was the only person that could give me an actual price without coming out and charging the $65 service fee first. He was very friendly, efficient, and thorough! They got in and out in about 30 minutes. He replaced both springs, greased everything, and then checked the alignment multiple times to make sure the garage door was working perfectly!
Description of Work: Replace Garage Door Springs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Ted T.
06/2020
5.0
garage doors
 + -1 more
John from DocDoor replaced our 30-year old, wooden garage doors with 2 new, insulated garage doors and new garage door openers. We've had them for nearly 6 months now. He did an excellent and swift job and provided some training on how to use the new system. We are very pleased with the work he provided.
Description of Work: Replaced 2 garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from DocDoor Garage Door Services
It was my pleasure working with you. ENJOY!
DONALD S.
12/2018
5.0
garage doors
 + -1 more
Work was done in a very professional manner. He was very efficient, friendly and on time. I would not hesitate to hire him again or recommend him to anyone. Top notch service at a reasonable price.
Description of Work: installation of garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Response from DocDoor Garage Door Services
Thank you for the kind review. We appreciate referrals!
Glenn J.
05/2018
5.0
garage doors
 + -1 more
The service was excellent, I received a return email within minutes, on site service very quickly, extreamly professional and courteous. Price was very good $65.00 plus parts needed, I would recommend this company to anyone who needs garage door service. Excellent service, carried parts on the truck.
Description of Work: Garage door lift mechanism damaged
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from DocDoor Garage Door Services
Thank you for the review [Member Name Removed]. I am glad you were satisfied with the service.
Antony G.
05/2018
5.0
garage doors
 + -1 more
Steve was punctual, professional and performed masterful work. I give my highest recommendation!
Description of Work: Replaced two garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DocDoor Garage Door Services
Thank you for this "masterful" review. It is much appreciated!
Jeff L.
04/2018
5.0
garage doors
 + -1 more
I used John over a year ago to fix doors and he was fantastic, pricing, attitude, all wonderful. I actually called him back to help me with a small project on shelving and he agreed and i couldnt be happier with what he did for me. Garage now looks great.
Description of Work: Garage door and shelving
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Henry T.
02/2018
5.0
garage doors
 + -1 more
John was right on time. His price was fair and as quoted. He got the job done quickly. And he was very pleasant to deal with. He will have all my future garage door business.
Description of Work: I needed help with programing a new car to open garage doors. The hand held remote was lost, so a new remote needed to be programmed, too.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DocDoor Garage Door Services
Thank you for allowing us to earn your business!
Art H.
10/2017
5.0
garage doors
 + -1 more
The company is outstanding with their service, responsiveness and cost estimates.
Description of Work: Control panel
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert D.
04/2017
5.0
garage doors
 + -1 more
It turned out wonderful. I think it was a little bit higher charge because they did a little bit more work for us, but we're very pleased with the service done. What stood out for me about their service? Their good communication; they communicated very well.
Description of Work: This was an Angie's List Big Deal for garage door services. They adjusted the springs on the garage door and they replaced a roller, too; a roller was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Adam F.
02/2017
5.0
garage doors
 + -1 more
John is awesome. I have used them multiple times and I continue to use them.
Description of Work: I have used DocDoor Garage Door Services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Johnny G.
12/2016
5.0
garage doors
 + -1 more
Did a fine job. Would definitely hire him again
Description of Work: Adjusted rollers and installed new spring
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Marilyn B.
10/2016
5.0
garage doors
 + -1 more
Hands down, the best service you'll probably ever receive. John Guido, the owner, promptly returned my initial call, and was courteous and professional as we set up an appointment for an estimate. His arrival was on-time; the estimate was carefully crafted, completed and emailed to us within two days. After accepting the estimate our doors were ordered. Mr. Guido called when the doors arrived and we set up an installation date. On installation day Mr. Guido arrived on-time and completed all the work within four hours. The quality of both the garage doors and workmanship is outstanding. The installation was flawless. Honestly, this is a genuine Five Star company!
Description of Work: Remove two 21 year-old garage doors and accessories then install new, high quality garage doors and accessories. Haul away old doors and accessories.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DocDoor Garage Door Services
Thank you for your kind review. I am glad you are happy with [Member Information Removed] new doors!
Dave W.
09/2016
5.0
garage doors
 + -1 more
Showed up on time, explained the fix, quoted a fair price, went straight to work. Very professional, will recommend to friends and neighbors.
Description of Work: Repair garage door. Replace springs,pulleys, misc hardware.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from DocDoor Garage Door Services
I know your time is important. That is why being on time is important to me. Thank you!
Robyn D.
08/2016
5.0
garage doors
 + -1 more
So far so good. John responded to my voice message within an hour, booked a time the next day even though he was out of town, and showed up on Sunday even a few minutes early. I'm waiting on the estimate and hopefully the door will be replaced in a couple of days. Meanwhile, John took the time to lower the door so I don't have to worry about it until he replaces it. Thank you neighbor for referring me to John. I look forward to the finished product!!
Description of Work: Inspect and replace broken garage door.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DocDoor Garage Door Services
Thank you for your business. Your new door is more secure and will give you many years of usefulness.
Larry F.
08/2016
5.0
garage doors
 + -1 more
We were extremely pleased with this company. John came exactly at the time promised for the estimate and on the day he repaired the door. I would definitely recommend this company for garage door service. Outstanding work.
Description of Work: Replaced the top panel of one of our garage doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
Response from DocDoor Garage Door Services
Thank you for taking the time to leave a review.
Blair S.
08/2016
5.0
garage doors
 + -1 more
Our garage door opener failed suddenly Friday night. We were resigned to waiting until Monday and then decided to look on Angie's list since we recently opened an account. We found Docdoor, highly reviewed, who was not only open Friday night but offered Saturday hours. We called, described the problem, made an appointment for Saturday morning. He called a half hour before the appointment, arrived on time, fixed the problem, looked at the other door that we had been having a minor problem with and diagnosed and fixed that one too. We have never had service that prompt.
Description of Work: Repaired 2 broken garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from DocDoor Garage Door Services
Thank you for the review. Your doors and openers have a lot of life left in them. They just needed a little love. That's what we do, WE LOVE DOORS AND OPENERS!
Mark T.
08/2016
5.0
garage doors
 + -1 more
Well our garage door broke last night so this morning I got on Angie's list and found 1 company. My husband called them and got a voice mail 😯. He left a message. I scrolled further down and found Docdoor so my husband called, John answered and said he would be out between 2 and 3. Meanwhile the first company called back, sorry for them. John was out at 2:30. Fixed our problem better than we could've asked for. He went above and beyond!! He greased everything tightened up our opener on the wall he even cleaned it!! He fixed things he didn't even have fix. Now my dogs Mojo and Shay are happy again to be able to hang out in the garage again with the door open. He was everything he stated in his bio and more. Shop local businesses and use local businesses.
Description of Work: The springs and other work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from DocDoor Garage Door Services
Thank you for the review. I am glad Mojo and Shay are happy. They are good dogs and deserve the best garage door service available!
Mary & Rudy R.
07/2016
5.0
garage doors
 + -1 more
Called him in the morning and he arrived as promised. Very professional and price was fair.
Description of Work: Repair spring rod
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DocDoor Garage Door Services
Thank you for the kind review. It was my pleasure.
Terry A.
05/2016
5.0
garage doors
 + -1 more
John arrived on time. He diagnosed the problem immediately, gave an estimate, and proceeded to fix our garage door that would not open. When he fixed it he made it so it closes evenly, and seals at the bottom. When it worked it was noisy, uneven and downright scary. He did an excellent job, with due haste, for the price he quoted, and he was personable too. What else can I ask? Well, maybe to have my husband come in for dinner, who has been enjoying opening and shutting the door for the last hour.
Description of Work: Repaired our garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from DocDoor Garage Door Services
Thank you for the review. I am glad your husband likes playing with the door!
Nelson C.
04/2016
5.0
garage doors
 + -1 more
On time, very thorough, professional,explained everything as he worked. John double checked the operation of the door until he was satisfied it was perfect. People in the Charleston SC area DocDoor is the way to go for your garage door needs . We were very satisfied with his work and the price. The door operates like it is new .
Description of Work: inspected the operation of the door ,replaced 2 extension springs,and cables, 4 pulleys. reset the eye beam sensors in the proper place,lubricated all moving parts, made adjustments
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$195
Response from DocDoor Garage Door Services
Thank you for the review. It was a pleasure to meet you and fix your daughters door.
Heidi L.
04/2016
5.0
garage doors
 + -1 more
John was very punctual and professional. He was our second estimate and came in at way below our first estimate. He fixed everything with in an hour. When we are ready to replace our garage door I won't call anyone else! Thanks for being so honest!!
Description of Work: Fixed track, rollers and springs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Amy P.
04/2016
5.0
garage doors
 + -1 more
John was very knowledgeable and was able to quickly diagnose the problem with the one opener. He was able to install a new opener and help me program the remotes. John was easy to work with and had the doors fully operational within an hour or so.
Description of Work: Checked both garage doors for correct operation. Installed new garage door opener for a unit that was not operating correctly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Jeff L.
03/2016
5.0
garage doors
 + -1 more
Went great. Called on a saturday morning. He was on appt. Came right after. Fixed BOTH doors, only 1 was broke. Had him do both for less money than other company quoted me 1 door. Now both doors have new springs and i am set for years. Very good, and price was 1/3 of other major name on this web site.
Description of Work: replaced springs on 2 doors. Lite tune up after
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from DocDoor Garage Door Services
Thank you for the review. I believe in offering an excellent job at a fair price. It was a pleasure working with you
lorna t P.
03/2016
5.0
garage doors
 + -1 more
On Feburary 22 I call DocDoor and spoke to John G****, he promise to come to out the next morning at 9am, and to my surpise he was at my door before 9am very puncatual I like that. John came in and gave me a price to install one door and fix the other door correcetly, he came back that afternoon to do the job. It took him about 2hrs to installed and correct one that was already up later that evening one of the wheels came off the track and I call him in the morning to my suprice he came over immedealty and adjusted it. My experence with DocDoor has been wonderful I would strongly recommend to all my friends and family good job John. Thank you.
Description of Work: Installed garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from DocDoor Garage Door Services
Thank you [Member Name Removed] for the kind review. You have also helped my business with some tips of your own. I appreciate that. No matter how long you have been doing something, there is always room to learn.
Janet M.
03/2016
5.0
garage doors
 + -1 more
The spring to my garage door broke while trying to head out to work and John answered in the early AM and cheerfully told me that he would be over to take a look within the hour. Traffic was light so he even showed a bit early. He identified the issue and got straight to work. He showed me the broken pieces and explained all of the new pieces installed. He also checked over everything else and even made sure my remotes were working properly. I was so thankful that he could come help me out on such short notice. i will definitely use again should the need arise.
Description of Work: John was great! The spring to my garage door broke while trying to head out to work and John answered in the early AM and cheerfully told me that he would be over to take a look within the hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from DocDoor Garage Door Services
Thank You [Member Name Removed], It was my pleasure helping you out of a situation. Thank you for the kind review.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
DocDoor Garage Door Services is currently rated 5 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 6:00 AM - 9:00 PM
Tuesday: 6:00 AM - 9:00 PM
Wednesday: 6:00 AM - 9:00 PM
Thursday: 6:00 AM - 9:00 PM
Friday: 6:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
DocDoor Garage Door Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, DocDoor Garage Door Services offers free project estimates.
Yes, DocDoor Garage Door Services offers eco-friendly accreditations.
No, DocDoor Garage Door Services does not offer a senior discount.
Yes, DocDoor Garage Door Services offers emergency services.
Yes, DocDoor Garage Door Services offers warranties.
DocDoor Garage Door Services offers the following services: Garage Door Repair, Garage Door Spring Repair, Garage Door Opener Repair