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52 years of trusted experience
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Reviews
2.54 Reviews
Showing 1-4 of 4 reviews
david B.
02/2014
carpet installation, flooring contractor
+ 0 moreWe need to re carpet 2 rooms that had water damage. We shopped around at the local carpet " wholesalers" and found our best deal settling for builders carpet priced at approx $750 after much looking and confusion. On the way to make that purchase we passed The Carpet Shop and decided to stop. 30 min later we had purchased carpet and had it installed 2 days later. The whole process was effortless with the help of a very nice lady. By the way cost was $650 for everything.
Description of Work: carpet and installation
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Yes, I recommend this pro
$650
Mary W.
08/2012
carpet installation
+ -1 moreThe Carpet Shop did not honor their products. Was Rude and cussed me. I would NEVER walk in their store again
Description of Work: Purchased bruce Hardwood flooring and tile from this company. We had used them many times in the past. We had a licensed contractor install both. The hard wood was not as the store presented. within months we started having the hardwood peel, and turn black where any water was spilled for a few minutes. I called the NEW owner Drew and he said he would send someone out. He and a so call Bruce hardwood representative came out and said that I had water coming from underneath or moisture. NOTE: had hardwood floors in this house for over 20 plus years and NEVER had any moisture problems. He nor Bruce would warranty the floors! It has a 30 year warranty. I called him back at the store and asked him to pay for the floors and I would pay to have it installed. He said no it was put down by a person who did not know what he was doing. I told him my contractor was licensed and bonded, and I had a flooring man come by and look at the floors and he stated the floors were SECONDS and the peeling was a result of being stored in heat and moisture. Drew (the son of the owner who runs the shop now) said B**** do not call here again. I would NEVER purchase from this company again. After I received this type of treatment I researched the carpet shop reviews on the internet and all of the reviews were bad and said the same thing..POOR CUSTOMER SERVICE. LOOK them up and read reviews before buying!
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$2,000
susan K.
11/2011
carpet installation, hardwood floor
+ 0 moreThey did a terrible job on the floors. The carpet job was fine. We have no problem with the carpets. Carpet Shop felt the floor looked good. They didn’t want to make any waves and they really didn’t stand behind the work or stand up for the customer. There is such a big difference between the carpet job and the hardwood floor job. The carpet was put in after the hardwood floors. I would give them a ‘D’ for my overall experience for both the hardwood floor and carpet job put together. We would not use them again in the future.
Description of Work: We used Carpet Shop to refinish some hardwood floors. They don’t actually do the floors but they hire somebody to do the floors. They sanded and refinished our hardwood floors. Carpet Shop also put in carpets for us.
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Charlotte C.
01/2011
carpet installation
+ -1 moreThey removed the old carpet and disposed of it for us before installing the new carpet. They were not our best experience and we used them because they were very highly recommended. Everybody in town talked about how wonderful they were. The carpet itself is a wonderful carpet and we picked a good one, but it was a very difficult experience working with them. We had to get the installers to come out five times to get the work done they way we wanted. They left some work incomplete and we were not pleased with them. When we got the estimate and when we were making our selection we felt that the lady was a very nice lady, but she was pretty indifferent to the project we had going. We did not feel that she was very enthusiastic about helping us and she has been there for 30 years. Everybody spoke well of her, so maybe we just caught her on a bad day. The owner came out and did the estimate and he was wonderful. He was very professional and he asked a lot of questions and made sure he understood exactly what it was we wanted. Their prices were high.
Description of Work: We used Carpet Shop in December and they provided the carpet and did the installation of it.
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Contact information
1109 N Main St, Summerville, SC 29483
http://www.carpetshopsummerville.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 1:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Furniture Refinishing and Repair,
Ceramic Tile
FAQ
Carpet Shop is currently rated 2.5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Carpet Shop accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Carpet Shop does not offer free project estimates.
No, Carpet Shop does not offer eco-friendly accreditations.
No, Carpet Shop does not offer a senior discount.
No, Carpet Shop does not offer emergency services.
No, Carpet Shop does not offer warranties.
Carpet Shop offers the following services: Carpet. Hardwood. Laminate. Vinyl. Ceramic Tile. Area Rugs.
Contact information
1109 N Main St, Summerville, SC 29483
http://www.carpetshopsummerville.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 1:00 PM