About us
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Amenities
Emergency Services
YesAccepted payment methods
Photos of past projects
Reviews
5.021 Reviews
Showing 1-21 of 21 reviews
Scott H.
06/2016
carpet cleaners
 + -1 moreThey're very fast, reliable and personable. The owner came out to talk to me. I was very impressed with them.
Description of Work: They did a disaster restoration service. They helped me with my flooded house.
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Yes, I recommend this pro
$700
Vicki S.
10/2015
carpet cleaners
 + -1 moreWe had a fresh water pipe break at a toilet we were fixing at a rental house. We at first called one company and had them just extract the water. With no high powered fans to dry afterwards, it was a waste of our time and money as the carpet was still very wet 24 hours later and starting to wet the surrounding walls and floor boards. That is when we called disaster care. Al and his team came out and immediately after giving me an estimate, re-extracted all of the carpets along with putting in high-powered fans to dry it the rest of the way. I wish I had called them in the first place. They did an excellent job and we experienced no damage from the accident, thank goodness. The estimate that they gave me turned out was too low, but Al still honored the price. I really appreciated their care with our carpets and honoring their estimated price. Thanks so much Al for a job well done.
Description of Work: Extracted water from a carpet.
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Yes, I recommend this pro
$1,000
Jeffrey C.
05/2015
carpet cleaners
 + -1 moreunknown
Description of Work: Fridge water line developed a leak, and our wood floors were cupped when we arrived home from vacation. DisasterCare used huge vacuum units and fans to dry out our floors and subfloors for a week. Warping of wood is much improved, and we won't have to replace or repair hardwood flooring.
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Yes, I recommend this pro
$1,500
Martin S.
09/2014
carpet cleaners
 + -1 moreIt turned out good. They came in and they were able to go through fairly quickly. I set it up about two weeks in advance and they were Johnny-on-the-spot to do it. I didn't have to remind them at all. It went out well. They did a really good job. I have no complaints. I recommended them to a guy that was buying my house and we managed to get them to do that house as well.
Description of Work: I did have some carpet cleaning here by Carpet Care Services. They do all the cleaning and spot removing.
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Yes, I recommend this pro
$150
Deborah S.
06/2013
carpet cleaners
 + -1 moreI called Al (the owner) in reference to trying to eliminate cigarette smoke from a residence. We tried everything with no success. Al recommended a procedure but I chose to use a different method and it did not work. Disaster Care came back out at no charge to me, performed the original method that was suggested and even fogged with a deodorizer; the smoke smell was gone! I will call them again in a minute and recommend them to friends and family without hesitation! They are and quot;old school!and quot; they do what they say they are going to do!
Description of Work: Eradicate cigarette smoke smell from a residence
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Yes, I recommend this pro
$250
Bari E.
03/2013
carpet cleaners
 + -1 moreThis company is very efficient. I spoke directly to the owner which is reassuring and he was able to answer all of my questions. The appointment was arranged and they were responsible in calling ahead of time and arriving on time. The rug was returned to me sooner than anticipated in a very short time. They brought the rug in, were paid, and left in a very professional manner.
Description of Work: Expensive Wool Foyer Rug was cleaned of all pet stains, including urine and vomit. The company takes the rug out of the house to their workplace and it is submerged in cleaning solution and thoroughly sanitized. It was returned to me looking like a brand new rug.
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Yes, I recommend this pro
$100
Julian M.
03/2013
carpet cleaners
 + -1 moreGave a quote over the phone of $105. Set up appointment , just 2 days out. They were right on time, have a big truck with equipment mounted, and went right to work. Careful not to mar walls etc. The carpet was quite stained and dirty, I was not sure it would come clean. They spot treated, went over as much as necessary to get all stains out of the Berber carpet. Mover furniture they normally would not, including TV. Thanks, great job by Kevin and Leroy.
Description of Work: Kevin and Leroy came on time and cleaned FROG and steps going up. about 300 sq ft. $105 as quoted.
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Yes, I recommend this pro
$105
Douglas J.
10/2012
carpet cleaners
 + -1 moreAbsolutely the best work we could've asked for. They went far beyond our expectations. We highly recommend them to everyone.
Description of Work: On Sunday May 15, 2011 we had a kitchen fire that destroyed our kitchen, spread smoke throughout the entire house and resulted in nearly a year of restoration work. After the fire department completed their work and inspection we assessed the damages, contacted the insurance company and then called Al Bradham at Carpet and Disaster Care Services. Al has cleaned our's, our family's and nearly our whole neighborhhood's carpets for many years and he was the only one we trusted to help us in our time of need. His whole crew was at our home the very next morning and they began itemizing our belongs. They began cleaning all the furniture and ionizing it inside the trailers they brought with them. They began washing the walls, ceilings, floors... everything. They individually cleaned, bubble wrapped and boxed every single item we had, even the foodstuffs! Everything, and we mean everything - pictures, paperwork files, mementos, glassware, utensils, everything... was itemized and each box was labeled with the contents. Our 37 years of married life was well taken care of! After everything was cleaned and boxed they stored it and during the year, if we needed anything, all we did was call and they delivered it the next day. They placed air cleaners, ionizers, and installed an industrial air conditioner to eliminate humidity and keep our home clean. You will not find a more knowledgable, trustworthy and dedicated group anywhere.
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Yes, I recommend this pro
$13,000
Kim C.
07/2012
carpet cleaners
 + -1 moreThis is the only carpet care company I will (hopefully) ever have to use! They are always on time...even calling to let me know they are on the way. They are polite, professional and seem to take great pride in customer satisfaction. This exemplary customer service begins with the lovely young lady who answers the phone and schedules the appointment, the hard working men who make my carpet look new, and the follow-up post card asking for my in-put.
Description of Work: Carpet cleaned in 3 bedrooms, 2 hallways, 2 sets of steps, playroom and FROG. Took approximately 1 1/2 hours to complete. I cleared as much of the floor space as possible prior to the appointment. No heavy furniture was moved. Carpet took about 12-18 hours to completely dry although we walked barefoot on it after about 8 hours. They even dramatically lightened a nail polish spill in my teenage daughter's room.
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Yes, I recommend this pro
$225
John C.
04/2012
carpet cleaners
 + -1 moreWe are very satisfied with them. They are punctual and they never had to come back to redo a spot. They are friendly people.
Description of Work: We got our carpets cleaned with Carpet Care Services/DisasterCare. We have got a wipe-over carpet in our great room and landing downstairs; they cleaned and Scotchgarded it. We have used them for years.
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Yes, I recommend this pro
$130
Patricia N.
04/2012
carpet cleaners
 + -1 moreF
Description of Work: Friendly and professional and was able to send someone out on short notice which was greatly appreciated! I had just lost my Lab of eight years a few days earlier to a heart condition, the poor fellow had gotten several stains in the carpet during his battle. They did an excellent job getting out some pet stains from my carpet. I will defiantly be using them on a regular basis.
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Yes, I recommend this pro
$105
MaryAnne C.
02/2012
carpet cleaners
 + -1 moreI especially liked the fellow they sent out. His name was Nick and he was very prompt, thorough, and wonderful to deal with.
Description of Work: This was for carpet cleaning.
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Yes, I recommend this pro
joe P.
11/2011
carpet cleaners
 + -1 moreThey did a good job. I would use them in the future.
Description of Work: I used Carpet Care Services/Disaster Care probably about a month ago.
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Yes, I recommend this pro
MaryAnne C.
04/2011
furniture repair, carpet cleaners
 + 0 moreNick was on time, just wonderful, finished in a timely manner and was a pleasure. I can't say enough good things. The office, phone rep was wonderful as well.
Description of Work: Cleaned carpet and my recliner and i thought the recliner was a goner but it was brought back to life.
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Yes, I recommend this pro
$80
Herman J.
03/2011
carpet cleaners
 + -1 moreperfect
Description of Work: The cleaner showed up at the correct time. proessionally cleaned all the carpets. MADE NO MESS AND MOVED funiture as required.. Nick and KEVIN were the cleaners and I would certainly recommend them to anyone.
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Yes, I recommend this pro
$150
JAMIE D.
03/2011
carpet cleaners
 + -1 moreThey were punctual, did a good job and their price was reasonable. I was happy with the final product and would use them again. They were right on time.
Description of Work: Carpet Care Services/Disaster Care did carpet cleaning for me in three rooms.
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Yes, I recommend this pro
$105
Thomas D.
02/2011
carpet cleaners
 + -1 moreThey were scheduled to come at 3:00 but I received a phone call letting me know they were running early and wanted to know if I would like them to come then. I said yes! How often is a company early for their appointment!? The gentlemen explained everything before they did it and went right to work. They were very nice and did an excellent job getting the toddler stains out of my carpet. It only took them about 45 minutes to finish. We had already removed all the furniture to make it easy. We left the house to air out an about 4 hours later when we came home the carpet was clean, dry, and not crunchy like some of the diy machines leave it. They did a great job and were very nice. It was a very pleasant experience and we will definitely use them again if our carpet gets out of control.
Description of Work: They cleaned our livingroom and hallway.
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Yes, I recommend this pro
$70
MaryAnne C.
02/2011
carpet cleaners, floor cleaning
 + 0 moreI was just thrilled with the result of the steam cleaning done. Nick was a sweet man and was very helpful in answering my questions, I am a Senior and he was very patient. I was happy with my whole experience from my first telephone call to set up a date for the work until Nick finished his cleaning and walked out the door.
Description of Work: Cleaned carpet in living room and recliner
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Yes, I recommend this pro
$80
Alice K.
01/2011
carpet cleaners
 + -1 moreThey did a good job of getting everything out because it was dirty. They worked pretty hard. The price was a little too high.
Description of Work: I used Carpet Care Services for carpet cleaning.
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Yes, I recommend this pro
$350
Cindee C.
06/2010
carpet cleaners
 + -1 moreI love them and use them all the time. I spent about $150 on that service. I just leave the key and they come in and take care of everything.
Description of Work: I have been using Carpet Care Services for carpet cleaning for 10 years. The last time I used them was about a month ago and they cleaned my entire carpet in my house.
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Yes, I recommend this pro
$150
GARY C.
10/2009
carpet cleaners
 + -1 moreThey are very good. It's a family-run business. He advertises in the local paper all the time. They really want to do a good job, because they are a part of the community. They know that if they mess up, their name will be messed up. They care about the people because they know the people in the town.
Description of Work: He cleaned our living room, dining room, and boys bedroom wing.
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Yes, I recommend this pro
Contact information
405 E 5th N St, Summerville, SC 29483
http://www.disastercare247.com/Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Floor Cleaning and Waxing,
Furniture Refinishing and Repair,
Mold Testing & Remediation,
Water & Smoke Damage
FAQ
Carpet Care Services/DisasterCare is currently rated 5 overall out of 5.
Monday: 8:30 AM - 5:00 PM
Tuesday: 8:30 AM - 5:00 PM
Wednesday: 8:30 AM - 5:00 PM
Thursday: 8:30 AM - 5:00 PM
Friday: 8:30 AM - 5:00 PM
Carpet Care Services/DisasterCare accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Carpet Care Services/DisasterCare does not offer free project estimates.
No, Carpet Care Services/DisasterCare does not offer eco-friendly accreditations.
No, Carpet Care Services/DisasterCare does not offer a senior discount.
Yes, Carpet Care Services/DisasterCare offers emergency services.
No, Carpet Care Services/DisasterCare does not offer warranties.
Carpet Care Services/DisasterCare offers the following services: Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning, Odor Removal, Water and Smoke Damage Repair, Mold Remediation.
Contact information
405 E 5th N St, Summerville, SC 29483
http://www.disastercare247.com/Service hours
Monday:
8:30 AM - 5:00 PMTuesday:
8:30 AM - 5:00 PMWednesday:
8:30 AM - 5:00 PMThursday:
8:30 AM - 5:00 PMFriday:
8:30 AM - 5:00 PM