At Carolina Air Care, we're proud of our years of service to the South East area and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Carolina Air Care for a free estimate on replacement of your system. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.
Knowledgeable, professional, quality work. Also, the best price on my HVAC replacement!
Description of Work: HVAC replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,250
Dean H.
05/2021
5.0
heating & air conditioning/hvac
 + -1 more
None of the other competitors came close to matching the quote for an install that CAC did. Saved over a $1,000 for comparable equipment. They offer Rheem and Lennox, some of the best rated heat pumps in the industry. The tear out replacement of split system took between 3-4 hours.
Description of Work: install new heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Renee R.
04/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
Service was great and fast. Installers were professional and nice. They were very knowledgeable and explained the new system with ease. Prices were better than anyone else by far!
Description of Work: New Heat pump and duct work
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mark W.
04/2021
5.0
heating & air conditioning/hvac
 + -1 more
They provided a professional and timely estimate.
Description of Work: Replacing existing H&A heat pump in double wide mobile home.
Rating Category
Rating out of 5
Yes, I recommend this pro
Charles H.
04/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
Great price, great work, good quality control and great warranty.
Description of Work: Replace Heat Pump and Air Handler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Stephen P.
03/2021
5.0
heating & air conditioning/hvac
 + -1 more
Outstanding!!! I would highly recommend Carolina Air Care...
Description of Work: New HVAC installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia F.
03/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
They were very professional, fast, responsive, and provided great service at a great price for my new HVAC system. A day after the install, a Quality Control person came to check the install and tweak the system to my needs (make it quieter and make it go on/off less). So far the system is running well.
Description of Work: New HVAC install
Rating Category
Rating out of 5
Yes, I recommend this pro
linda S.
03/2021
5.0
heating & air conditioning/hvac
 + -1 more
Appointment was timely, installers and the quality Controller were professional and courteous. I would with out a doubt recommend them to any one. Great job!
Description of Work: New AC intall
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Charles H.
03/2021
5.0
heating & air conditioning/hvac
 + -1 more
Carolina Air Care was absolutely fantastic. From the estimate to the sale, the install and verification, they really knocked it out of the park. Special shout out to Paul and Tony the techs on a great job putting in the system. Friendly, great service, surprisingly low price - I would recommend them to anyone.
Description of Work: HVAC replacement/install, new return
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,700
lee F.
03/2021
5.0
heating & air conditioning/hvac
 + -1 more
this project went great, and I highly recommend this company. They went above and beyond the call of duty and made me feel like a part of the family! hands down they are the best 100!!!!!!!
Description of Work: ac/heater unit installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Patrick S.
03/2021
5.0
heating & air conditioning/hvac
 + -1 more
They showed up on time and offered an immediate quote. They scheduled in a reasonable amount of time and installed without issue. The install team was very thorough and professional. They followed up with a quality heck and answered all my. Couldn’t be happier with their service and would highly recommend.
Description of Work: Replace HVAC System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joseph J.
02/2021
5.0
heating & air conditioning/hvac
 + -1 more
After a number of competitive quotes, I chose Carolina Air Care and their Lennox system for my total HVAC replacement. They were easy to work with, had great follow up and provided the best value. I like getting no non-sense solid advice and a no non-sense pricing. They were the clear choice and this was a positive experience. I would recommend them to a friend.
Description of Work: Purchase and Install New HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,100
Edward O.
02/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
Carolina Air Care was very responsive and on time from initial inspection for the quote to the final installation of the new interior unit and exterior unit. Excellent work, great value and good quality for a job that our useless home warranty would not even call us back about. They are very diligent on the follow up check of our new system after the install. I would recommend Carolina Air to anyone who is experiencing the same HV/AC problems my wife and I went through. No more cold January and February nights at the Corner ( Monks Corner SC)
Description of Work: Replaced HV/AC System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edmundo L.
02/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
I had it installed six months ago and still working well . The technicians ( father and son team) are professionals and did the job well and on time. The price of the cooling and heating system is right and affordable. I highly recommend Carolina Air Care to others prospective clients. Ed L ( Lakes of Summerville)
Description of Work: install cooling & heating system
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
lynn M.
02/2021
5.0
heating & air conditioning/hvac
 + -1 more
After waiting for repair service for two months with American Home Shield warranty service we caved from the continued cold and called an outside company, Carolina Air Care to replace our 35 year old system. We are very comfortable with our choice. The charge was as quoted before the install, and Paul and Tony worked in tandem to install the split system. They were both competent, friendly but professional, wore masks, cleaned up after the install, and even cleaned the furnace closet prior to placing the new unit in it. I could not have asked for a better team to do the job! Thank you Carolina Air, Tony, and Paul.
Description of Work: I had a new HVAC system installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Terry S.
02/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
Great! Very professional kind and quick service
Description of Work: New install heat pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Richard H.
02/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
Perfect. Everything went as promised, in a timely, affordable, efficient & professional way. Hands-down, better than the estimates & proposals from competing companies.
Description of Work: Remove & replace HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Michelle H.
02/2021
5.0
heating & air conditioning/hvac
 + -1 more
Jake came out to give look over what we had and give an estimate on replacing it. He was very professional, courteous, and thorough in discussing the options of three 3 models for us to consider. He answered all my questions about the differences/efficiency of each of the models and also made sure I knew about the rebates that were offered. We went with Carolina Air Care to do the A/C/Split Heat Pump replacement and they were prompt and professional with their work. We had this work done in May 2020 and over these past several months have noticed a significant reduction in our electric bill from the previous year - upgrading to a new model was worth it and we would us them again.
Description of Work: Replace old HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Joey W.
02/2021
5.0
heating & air conditioning/hvac
 + -1 more
We had Carolina Air Care replace our heating and air system last week. They did an excellent job and we're very happy with their work from start to finish. The best part is that they saved us over $2000 from 2 other companies quotes and we got a better brand (Lennox). I'd highly recommend them.
Description of Work: Replace heating and air system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,100
Aaron O.
01/2021
5.0
heating & air conditioning/hvac
 + -1 more
Carolina air care did an amazing job at my house. They beat all of the competitor's prices, showed up on time and completely removed old hvac system and installed new hvac unit in 3 hours. A few says later, they sent out a person to verify everything was installed properly and in working order. I would highly recommend.
Description of Work: Replaced Hvac
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,400
John L.
01/2021
5.0
heating & air conditioning/hvac, insulation
 + 0 more
The crew was quick and very professional. Quality of work was very good.
Description of Work: HVAC system Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sheila P.
01/2021
5.0
heating & air conditioning/hvac
 + -1 more
Everything went well. Their staff was friendly and efficient. I highly recommend using them for any HVAC purchases or maintenance.
Description of Work: Purchase and installation of a new HVAC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,260
Laura L.
01/2021
1.0
heating & air conditioning/hvac
 + -1 more
After 4 visits and close to $500 spent in "repair" parts, the company could not correctly diagnose why our system kept shutting down. The final visit resulted in them telling us that we needed to spend $550 on a new control board, an air handler (for our heat pump) and a new wireless thermostat. I refused, and had another HVAC company come out 2 days later who correctly diagnosed the issue as a 3 volt fuse on the control board that was extremely loose and kept coming out of it's port and shutting down our system. We did NOT need to spend all of the money on other parts that the company said would fix the problem, and ultimately did not. And, if I had agreed to spend another $550 on the parts they said I needed, it would have been totally unnecessary. The owner will not speak directly to me about their unethical service dealings, and I will be reporting them to the BBB.
Description of Work: Heat pump that kept shutting off
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$500
Frank D.
01/2021
5.0
heating & air conditioning/hvac
 + -1 more
This is a very friendly but very professional company. They kept me informed, kept their word and had my new unit in and quality inspected within days. I would highly recommend them.
Description of Work: replacement of HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David H.
01/2021
5.0
appliance repair, heating & air conditioning/hvac
 + 0 more
Recharged the unit with freon and it works great.
Description of Work: No heat! coils on the outside were freezing up.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Insulation,
Dryer Vent Cleaning,
Basement Waterproofing,
Appliance Repair - Small,
Moving Companies
FAQ
Carolina Air Care LLC is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Carolina Air Care LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carolina Air Care LLC does not offer free project estimates.
Yes, Carolina Air Care LLC offers eco-friendly accreditations.
No, Carolina Air Care LLC does not offer a senior discount.
Yes, Carolina Air Care LLC offers emergency services.
Yes, Carolina Air Care LLC offers warranties.
Carolina Air Care LLC offers the following services: Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.