At Carolina Air Care, we're proud of our years of service to the South East area and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Carolina Air Care for a free estimate on replacement of your system. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on.
Business highlights
22 years of trusted experience
Emergency Services Offered
Services we offer
Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.
Carolina air care was a great company to deal with. Their people were knowledgeable and attentive. They were able to give me a great price on a replacement HVAC system. Beating all the estimates I was given from other companies. The techs who installed the system were great. I can't thank them enough.
Description of Work: replacement of heating and air condition system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
James F.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
The staff at Carolina Air Care are very friendly and professional, from the customer service staff to the installers. They worked in a very timely fashion, were on time and did a great job! I would recommend them to all of my family and friends.
Description of Work: AC/Heat pump installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,650
j B.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
This is the second home I have entrusted to Carolina Air Care and would do it again. They are always on time, friendly and professional.
Description of Work: AC replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pierre G.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
I've shipped atat least 5 different companies and carolina air care was the best bang for my buck, they were quick and very responsive
Description of Work: HVAC REPLACEMENT
Rating Category
Rating out of 5
Yes, I recommend this pro
Beth T.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Excellent! Very professional, friendly. Arrived on time and completed job efficiently.
Description of Work: Replace heating and air conditioning system.
Rating Category
Rating out of 5
Yes, I recommend this pro
Josh T.
03/2020
5.0
heating & air conditioning/hvac
+ -1 more
Excellent service! Everyone I dealt with from beginning to end was great! Would definitely use again...
Description of Work: Install New System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Lynn M.
02/2020
5.0
heating & air conditioning/hvac
+ -1 more
Carolina Air Care is great. They have great customer service and a great product. They replaced my old unit with a more energy efficient one. They installed a new thermostat and taught me how to use it. They arrived on time with a crew and cleaned up after they were done. Even raked around the unit! I would recommend them to all my friends. Best HVAC company in Charleston!
Description of Work: Replace and existing HVAC until
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,750
William S.
02/2020
4.0
heating & air conditioning/hvac
+ -1 more
I have a lot of work done by contactors in various applications such as carpentry, heat and air, lawn and garden, etc. While this installation was not without a minor hiccup due to an observation error made by the salesman, that I also made, the process flowed as smoothly as anything that I have have done lately. The installation crew was a good group of guys who were personable, professional, and efficient. They did a good job. I am satisfied.
Description of Work: Central Heat and Air Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
NANCY C.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
The estimate and installation of new system went great. New system is incredible. Always impressed with their responsiveness and customer service when servicing system. Minor leakage and stain in ceiling occurred when sucking out water from old drip pan. However, on my request they repainted ceiling without charge to get back to its original condition. A great company with incredible customer service.
Description of Work: New HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Janice K.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Great - got 3 estimates and Carolina Air Care was the best.
Description of Work: new heat pump and air conditioner
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Lori A.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Went well. A little damage on the attic door.
Description of Work: R & R an ac/ heat unit
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gerald S.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
This business actually cares about their customers. Installed a new A/C system. Staff was very helpful and also assisted with rebate submission and product registration. Provided me with all necessary paperwork. I am glad I chose Carolina Air Care.
Description of Work: Install new A/C
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,300
Walter R.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Not only were they the best price by far but also did excellent installation. We’re attentive to all questions, were prompt and respectful. Now, 10 months later, there have been no issues at all. Highly recommended!
Description of Work: Replacement HVAC system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,450
Angelika T.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
This company was prompt, efficient and professional all the way from Allison who took my phone call, to Jake who came out the same day I called to give me an assessment and estimate of the replacement unit, and to Stephen and the guys who came to put it in on the day we picked for installation. The price was so much better than my other estimate and we got a quality Lennox unit with a ten year warranty. I will definitely use these folks again and recommend that you call them when you have a problem.
Description of Work: I had the HVAC unit replaced at one of my rental properties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,100
Holly O.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Fantastic service. The guy who did my estimate was very professional, and took his time explaining and answering my questions (i am sorry i forgot his name). He was not pushy and did not give me the usual "car salesman" type sales pitch. I received other estimates and i picked this company mainly due to the guy who did the estimate (i did research on all of them too). The installation crew were the same-professional and knowledgeable. They cleaned up, explained and answered my questions. Very pleasant guys. Paul and the other two men with him arrived when they said they would for the installation. And the customer service was great over all by this company. I recommend them. The price was fair and they made sure to explain the manufacturer discount and Dominion electric company rebate too to make sure i got them.
Description of Work: Had a 2.5 ton Heat Pump installed which replaced my old heat pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jesse B.
01/2020
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great: from the initial visit by Mike, communications with Kayla, through the completion of the tear out and installation by Paul, Doug and Josh...who made the whole experience as pleasant as possible. From start to finish the job was done efficiently and professionally. I would definitely use this company again and I enthusiastically recommend them to other who are in need of HVAC work. Thanks guys for making our home environment so much more comfortable.
Description of Work: Replaced all old original HVAC ducts in crawl space and installed new energy efficient Lennox gas/electric package unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn T.
12/2019
5.0
heating & air conditioning/hvac
+ -1 more
Great! Couldn’t be happier. This is my second unit installed by them and have no complaints, only praise.
Description of Work: Ac installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret H.
12/2019
5.0
heating & air conditioning/hvac
+ -1 more
Work was done in a timely manner, installers professional, courteous and tidy
Description of Work: Replace HVAC System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amy P.
12/2019
5.0
heating & air conditioning/hvac
+ -1 more
Extremely knowledgeable and professional staff. Came to our rescue after a lightning strike hit our unit during the winter and got us up and running again. Very happy with the new and more efficient unit. Carolina Air Care is our go to company for AC work!
Description of Work: Replace AC Unit
Rating Category
Rating out of 5
Yes, I recommend this pro
Vijay S.
12/2019
5.0
heating & air conditioning/hvac
+ -1 more
Great job performed with good workmanship, in time. Skillful, courteous technicians knew their assignment. Quality inspector verified the full installation work. Price was much less than competitors.
Description of Work: Install new HVAC unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Early G.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
Excellent work. Great customer service
Description of Work: Replace Gas Pack
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Ruth M.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
My air conditioner gave up the ghost, and I called Carolina Air Care. Not only did they diagnose my problems quickly and expertly, they provided me with a small portable system for the weekend to keep me cool while I waited for them. They also installed my new system professionally and in a very timely manner as well as double checked on the quality of the installation a day or two after it had been installed. I am very happy with their work and with their service - THANKS CAROLINA AIR CARE!
Description of Work: Air Conditioning Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
Jesse G.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
Larry and husband team are great! They gave us the best price in the area and made us a priority in the hot, Carolina heat! They hooked us up with a unit that Ian quiet and will save us money in the future.
Description of Work: New Air Conditioning Unit Install
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,400
Dawn M.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
Carolina air care came out and replaced our entire ac/heating unit. They did an amazing job and where great with communication. I'd deff recommend them to any one looking for heating or air services!
Description of Work: Ac and heating unit replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Scott S.
11/2019
5.0
heating & air conditioning/hvac
+ -1 more
It went great. Carolina Air Care was very professional installing the AC unit and left the house very clean. They were also the best price!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Insulation,
Dryer Vent Cleaning,
Basement Waterproofing,
Appliance Repair - Small,
Moving Companies
FAQ
Carolina Air Care LLC is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 9:00 PM
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 9:00 PM
Carolina Air Care LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carolina Air Care LLC does not offer free project estimates.
Yes, Carolina Air Care LLC offers eco-friendly accreditations.
No, Carolina Air Care LLC does not offer a senior discount.
Yes, Carolina Air Care LLC offers emergency services.
Yes, Carolina Air Care LLC offers warranties.
Carolina Air Care LLC offers the following services: Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.