Carolina Air Care LLC

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

At Carolina Air Care, we're proud of our years of service to the South East area and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Carolina Air Care for a free estimate on replacement of your system. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9707 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 676-700 of 707 reviews

Mimi R S.
02/2016
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Replaced ductwork after Charleston flood. Good price, prompt service, professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Perry H.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Ann W.
01/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installation was a bit sloppy so not only did a duct fall off, they broke a vent and a pipe that led from the kitchen disposal, and failed to connect a boot properly. Worst of all is their receptionist who will interrupt you when you a relating a problem. She even yelled "you listen to me!" Never experienced anything like this before. She refused to connect me to the owner.
Rating CategoryRating out of 5

Don S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: My damper was sticking so I called the company to assess the situation for me. I have two dampers and only one seemed to be sticking. They came out on time and performed their checks as required. Had to order a damper motor. Less than two weeks later they came back and installed a new damper motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

M T.
01/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It took two separate trips and two bills. I really did not think the first guy knew what he was doing. The second guy did resolve the problem which the first guy should have fixed. Will never use them again or recommend them to any one.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$400

Response from Carolina Air Care LLC
This was almost 2 years ago. Why would you wait two years to leave a review and never call our office to express your concern? There were two trips in April of 2014 1st call was a bad defrost control board and then 8 days later the system had a faulty saftey switch. This was the last time we have had contact.Both service invoices are signed by customer stating this customer was satisfied. I don't understand.

Tom B.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Smoothly
Description of Work: Sold me a furnace and air conditioner and provided the installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,150

Raul S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: They installed a Lennox 3 ton heat and air conditioner system. We had 80% chance of rain today and thought Carlonia Air would cancel the installation. They arrived on time and worked in between downpours. They were here until 7:00 pm. Once they got the unit installed, they tried to turn the unit on. It would not turn on. They found they could not turn the gas on. I called SCEG to come out. When they arrive they found the gas line to the unit had rusted out and had a hole in it. SCEG furnished the line needed to replace the old line, and Carolina Air personnel installed the line. The heat was turned on before the service men left, everything was working fine. The service provided was professional and the installers were polite, and professional . We are very satisfied with the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Scott R.
10/2015
5.0
dryer vent cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Had the dryer duct cleaned on my single story house. Quickly in and out, no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went really well. I had a problem about a week later. They sent someone over right away. They had a hard time finding the problem and sent over more people. The problem was found but they assured me they wouldn't leave until it was working properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Tabitha D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service
Description of Work: The service provider completed maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Lennox 4 ton 20.5 SEER A/C and 2-stage 80% efficiency furnace installation, replacing existing 15 year old Carrier unit. Solar-ready unit but did not install solar cells.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,445

Karen M.
08/2015
4.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: installed ductwork

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$4,000

Leisa R.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Repaired a clogged drain and switch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rosemarie N.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: CAC replaced my split system heat pump. Not only were they the most responsive of the companies I got estimates from, they also had the best price. The installation was quick and the only trace they left behind was a cool house!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Jeff K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced HVAC system. Very professional. Great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Peggy B.
06/2015
5.0
heating & air conditioning/hvac, small appliance repair
  + 0 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$850

Tom T.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Installed new system about 6 months ago. They did a great job !!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,100

ARTHUR I.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Drain line was clogged and blower had a lot of build up in it. After the technician took care of these problems, our air conditioning system seemed to be quite a bit cooler. This is a separate system in our room over the garage. We were very satisfied with the service of this company and would definitely recommend them to family and friends.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

C F R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked out both the Heating & AC systems thoroughly. Advised us nothing needed to be done and recommended we hold off next inspection for a full year when they could have said next Fall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

robert H.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Performed in home price quote for new Lennox HVAC system.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra S.
03/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Retaped ducts in attic, adjusted ductwork in attic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Brendan P.
01/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: They replaced my old 1983 HVAC model with a brand-new 15.5-Seer Lennox heat pump & cleaned the filthy ducts left to me by the previous owner of my condo. |I have given them a C on Punctuality because they arrived an hour late (10:37 for a 9:30 appointment, did not call me 20 minutes before arrival as I requested, & underestimated the finish time that afternoon, so I hung around when I could have planned my day differently if I had known the truth.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$3,875

meghann R.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were amazing! Both of our air conditioners needed repacement- very fast efficient & professional. Completed in one day- significant savings over other estimates!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

james L.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
all went well
Description of Work: install new a/c and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

R Kirby B.
08/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455.09

Contact information

885 E Butternut Rd, Summerville, SC 29483

http://www.carolinaaircare.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
114558
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Insulation,
Dryer Vent Cleaning,
Basement Waterproofing,
Appliance Repair - Small,
Moving Companies

FAQ

Carolina Air Care LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Carolina Air Care LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carolina Air Care LLC does not offer free project estimates.
Yes, Carolina Air Care LLC offers eco-friendly accreditations.
No, Carolina Air Care LLC does not offer a senior discount.
Yes, Carolina Air Care LLC offers emergency services.
Yes, Carolina Air Care LLC offers warranties.
Carolina Air Care LLC offers the following services: Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.

Contact information

885 E Butternut Rd, Summerville, SC 29483

http://www.carolinaaircare.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM