Carolina Air Care LLC

Heating and Air Conditioning, Air Duct Cleaning, Appliance Repair,

About us

At Carolina Air Care, we're proud of our years of service to the South East area and look forward to helping you with your air conditioning and heating needs. We're pleased to serve both residential and commercial customers; our team is prepared to help you with the sales, service, and installation of the comfort system that is ideal for your home or business. And be sure to ask Carolina Air Care for a free estimate on replacement of your system. Whether it's a new installation or routine service, our factory-trained technicians provide the expertise your comfort depends on.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9707 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 707 reviews

Kalpesh M.
07/2020
1.0
heating & air conditioning/hvac
  + -1 more
The HVAC was installed in less than a week's time after inspection of the old unit. Great customer service and very good work done. I will use the service next time too, happy about my last year's request and service provided.
Description of Work: Install a new HVAC unit

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$4,800

Tracey D.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
They installed a new heat pump and air handler system in my home. Work was done in a timely manner and it works great!
Description of Work: New AC install

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Ann J.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great experience from Estimate through QC appointment. Paul and Tony were professional and friendly during the install process and everything went smoothly.
Description of Work: New AC with split heat pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

STEPHEN B.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
The installation was seamless they did a great job and saved me money by checking my copper lines so I didn't have them replaced
Description of Work: new A/C heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Debbie W.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Went extremely well. They were punctual and on time. They were neat and clean and picked up whatever mess they made. They were extremely respectful and knowledgeable.
Description of Work: Brand new unit installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Jean J.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
It went smoothly. Love my new unit.
Description of Work: Replaced my air conditioner unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,800

Mark R.
06/2020
5.0
air duct cleaning
  + -1 more
Install went great and the system was checked out completely.
Description of Work: Replace central A/C unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,800

Emily S.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Carolina Air Care is wonderful! They provide great quality service for a good price. They were so pleasant to work with from the time I called through install. They did great work. They really care about their customers. I would definitely use them again.
Description of Work: Replace our old AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doug Q.
06/2020
5.0
Excellent!! Great job by Frank, Chase and Marvin. Second time we have used this company and just as happy as the first time.
Description of Work: A/C and heat system replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Jim H.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
On time, good knowledgeable people. Installers made a major error but company quickly resolved issue after it was identified.
Description of Work: Replace failed HVAC unit
Rating CategoryRating out of 5
Yes, I recommend this pro

R W.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent from start to finish including follow-up visit to ensure installation and operation were perfect. Communication with service people and main office are great. They kept me well informed regarding every step.
Description of Work: Install new AC/heat pump unit and air handler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brenda S.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Installation team worked quickly and cleaned up after installation. Taught operation of new thermostat. Quality inspection one week later and technician answered all of my questions and gave me operating tips.
Description of Work: Replace HVAC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Margaret H.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Would highly recommend Carolina Air Care. Their sales persons and installers were very knowledgeable and professional. After the installation was completed, they sent a knowledgeable and very professional Quality Control technician to inspect the work that was done. We were very satisfied with this Company and will use them again.
Description of Work: New heating/air-conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ron I.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
When our home AC malfunctioned, we called Carolina Air Care; a local company we've dealt with in the past. Their technician did a thorough system inspection and presented us with several options. We chose a new system install. By week's end, a new system was installed by very competent and courteous technicians. I have and will continue to recommend these fine folks to anyone who needs AC and furnace service.
Description of Work: Central heat and AC replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Ann S.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
The men were prompt, professional and thorough in their work. They came when they said, worked diligently and pleasantly throughout the job. The follow-up technician that came the next week to make sure the system was working properly was also professional, friendly and thorough in his work. It was a pleasure to have this company do the work for us. I would use them again and highly recommend them.
Description of Work: Install a new HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephanie H.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Carolina Air Care was $2600 cheaper than the other company and I got a LARGER unit! I was very impressed with them. The guys arrived on time and were very respectful and professional. They made sure that I was happy! I will definitely recommend them to any and everyone!
Description of Work: Replaced my AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Jerry S.
05/2020
5.0
The install went very well. The arrived as scheduled and were very efficient and courteous.
Description of Work: Replace Heat Pump
Rating CategoryRating out of 5
Yes, I recommend this pro

Sherry S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! They were affordable, knowledgeable, and timely & I appreciated the great job & the clean up they did!
Description of Work: replaced our 16 year old HVAC system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Isabel P.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
My AC unit needed to be replaced and they did so quickly and efficiently. Not only that, but they were also nearly half the price of other quotes. They saved me thousands of dollars. I would definitely recommend this company.
Description of Work: Heating and AC replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

SANDRA H.
04/2020
5.0
I found them to be very professional, extremely punctual and knowledgeable installers. All questions were answered responsively. I am very happy with their work and the price and warranty of the product.
Description of Work: Heating and air conditioning unit installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

Paula S.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
The service went very well. I am very pleased.
Description of Work: New AC unit

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard O.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
Carolina Air Care did a great job !!!
Description of Work: Install my upstair's HVAC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

William A.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
The entire process from the first call to the office, Jake coming out giving me an estimate, office setting install date, Bradley and Tony doing install, and follow up all went smoothly. Great price, service, and communication from start to finish.
Description of Work: 2 new HVAC systems installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Steve L.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very satisfied with their work. no pressure, knowledgeable, quick turn around. I did a lot of research, glad I choose this company.
Description of Work: heat pump replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anthony W.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
Carolina air care was a great company to deal with. Their people were knowledgeable and attentive. They were able to give me a great price on a replacement HVAC system. Beating all the estimates I was given from other companies. The techs who installed the system were great. I can't thank them enough.
Description of Work: replacement of heating and air condition system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Contact information

885 E Butternut Rd, Summerville, SC 29483

http://www.carolinaaircare.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
114558
Trade License Locale
SC
Trade License Authority
South Carolina Contractor's Licensing Board
Trade License Expiration
10/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Appliance Repair,
Insulation,
Dryer Vent Cleaning,
Basement Waterproofing,
Appliance Repair - Small,
Moving Companies

FAQ

Carolina Air Care LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Carolina Air Care LLC accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Carolina Air Care LLC does not offer free project estimates.
Yes, Carolina Air Care LLC offers eco-friendly accreditations.
No, Carolina Air Care LLC does not offer a senior discount.
Yes, Carolina Air Care LLC offers emergency services.
Yes, Carolina Air Care LLC offers warranties.
Carolina Air Care LLC offers the following services: Heating & Air Conditioning Service, Repair, & Replacements, Indoor Air Quality, Humidifiers, UV Lights, Moister barrier, Air Duct Cleaning, & Air Care Solutions.

Contact information

885 E Butternut Rd, Summerville, SC 29483

http://www.carolinaaircare.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM