Acute HVACR LLC

Very smooth experience. Both company and workmen very professional, knowledgeable and courteous.

After talking to several other companies, hearing conflicting recommendations ("you should get new duct work and new components in the crawl space; definitely move it to the attic; a split system is best for your needs; a packaged system is the way to go."), and getting astronomical quotes, we gave up and soldiered on with our ancient and inefficient HVAC system. Many months later, a friend mentioned the experience she'd just had with Acute Heating and Air and passed their contact info along to me. From the start, it was a whole different experience. I highly recommend Acute Heating and Cooling. Thomas is patient with questions, extremely knowledgeable, professional, does high quality work, super quick to reply, great communicator, shows up on time if not slightly early, and takes great pride in his work and ensuring that customers are happy. Brian was the manager of our project and was great to work with as well for all the same reasons. The system they installed has been flawless. We've recommended them to a number of friends and have heard the same from them.

Well! Thomas showed up earlier than expected and is a courteous and genuinely friendly man. He introduced me to Brian (sp?), who is also quite friendly. They assessed the situation and got back to me with a quote as promised. I would definitely recommend these guys.

Thomas was here when he said he would, very courteous, professional, provided wonderful customer service -- from the time I called to make the appointment with Octavia to Thomas's installing the motor - couldn't ask for better service. Will definitely recommend Acute HVACR and will use again if the need arises.

I was scheduled by a pleasant, friendly woman. Thomas arrived promptly and was also friendly and professional. He efficiently inspected the unit, diagnosed the issue, answered all my questions, and offered a solution. I needed refrigerant and some caps replaced on the input valves. Great price and great service!

It went very well. I am pleased. They were on time, professional and the quality of work is excellent. They're office staff is very professional, patient and kind.

We bought our Hvac unit new in 2010 and have never had it serviced. I checked Angie’s list and found Thomas Edwards, owner of Acute HVAC. He had an A rating and when I called the woman who answered the phone was very polite and caring. Turns out it’s his wife! Thomas came out and worked in the heat for two hours and in my attic. He had one part to replace and added Freon. His prices were extraordinarily reasonable and his professionalism is top notch. He even gave me a good discount. I recommend him to everyone! He’s now my “go to” person for HVAC issues. Thanks, Thomas!

Great work; quite pleased.

He arrived on time. It went well. The work was done faster than expected. I would definitely recommend him to others, and I would use his services again.

Professional, honest service! I highly recommend Acute.

Very thorough, punctual, knowledgeable and I would recommend them to anybody!

It went great. My wife and I were very impressed with Thomas. He was professional, informative, and genuine. We will use Acute HVACR for all our HVAC needs.

It went good. No issues and I would hire them again.

He was on time, professional, knew what he was doing and educated me on what I could do to help maintain.

They were fantastic, explained exactly what the issue was. They were speedy and they had the unit fixed in no time.

Thomas did a great job finding the problem and fixing it. I was impressed with his professionalism in diagnosing the problem and telling me what he found.

Thomas not only came out punctual, he educated me on what needed to be done to maintain my air conditioning unit to avoid costly repairs in the future. He was very honest and thorough.

Heat worked perfect after thomas serviced our unit. Don't hesitate to give hI'm a call for all your Hvac needs.

Service were great. Thomas were very professional and completed my repair in no time. My Heater is like brand new.

It went smooth the repair man told me from how I explained it had an few ideas what it could be and in 35 to 40 minutes the issue was solved.

Thomas was great. He definitely knows his craft. He has great customer service skills. I was having problems with the heat in my home. Thomas came out and figured out what was going on and in what seemed like a matter of moments fixed my heating problems. I am so very satisfied with him and the service he provided.

The service was great, they came out on time and got the job done in a professional manner.

The repair went great. Thomas was on time and did a great job replacing the motor for me. He was very thorough, quickly diagnosed the problem, and explained everything along the way. He was very knowledgeable and went above and beyond to make sure all of my issues were taken care of.