The faucets seem to work well so that is no problem.
Description of Work: I had 2 outside faucets replaced. I thought I understood that $300 would cover both, but after performing the work, he wanted $300 EACH. I did not follow my usual practice of getting a written estimate BEFORE he began work, so accept some responsibility, but $600 for an hour's work is ridiculous. I felt that he took advantage of my age and vulnerability.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$600
KEVIN O.
06/2008
3.0
plumbing
+ -1 more
Mr. Pearson said he was going to take a leak in my yard behind his truck, and even though I offered a bathroom, he did it anyway. He looked at it a few minutes then spent about a half hour on the phone with presumably his wife. He worked slowly for a few hours, burping copiously. He had just given up and told me he was going to take it all out and replace it with another product, but two minutes later said he was done. In the end, he tightened up all the connections and charged me almost $300. (Was he charging by the hour?) His card says their rates will flush the rest - what does that mean? His was the lowest quote for an estimate, yet I feel ended up being higher than another plumber I had considered. He claimed he was giving me a discount, that the job would have cost other people $400-500.
Description of Work: We needed a plumber to figure out why a new connection was leaking and fix it. We had the hole already dug, the plumber did not need to fill it back in or purchase any parts. He tightened the connections.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Basement Remodeling,
Kitchen and Bath Remodeling,
General Remodeling
FAQ
PEARSON PLUMBING is currently rated 3 overall out of 5.
No, PEARSON PLUMBING does not offer free project estimates.
No, PEARSON PLUMBING does not offer eco-friendly accreditations.
No, PEARSON PLUMBING does not offer a senior discount.
No, PEARSON PLUMBING does not offer emergency services.