Five Star Windows and Remodeling

Windows, Kitchen and Bath Remodeling, Decks and Porches,

About us

Five Star Windows & Remodeling, LLC, is a great choice in Spartanburg County and the surrounding communities for all your home improvement needs! Five Star is bonded and licensed. Five Star Windows & Remodeling offers superior, first class remodeling, renovating, and repairing services for inside and outside your home. Check Five Star Windows & Remodeling at Home Advisor and Angie’s List. Five Star works hard to complete your project to your 100% satisfaction. Call 864-706-9939 today for a free estimate.

Business highlights

23 years of trusted experience
Family Owned & Operated

Services we offer

We offer a lot of services to the home owner. The list incudes but not limited too, Window Replacement, Siding, Sun Rooms, Bathroom Remodeling, Doors, Hand Rails, rotten wood and decks.

Services we don't offer

We do not offer carpet and other floor options.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check


Photos of past projects

Reviews

4.734 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6

Filter reviews by category

Showing 1-25 of 34 reviews

jennifer K.
04/2024
5.0
decks
  + -1 more
Easy to work with, did a great job. Bryan transformed my deck into a space that now my family enjoys.
Description of Work: trex deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Kristen Kitchen H.
04/2024
5.0
home remodeling
  + -1 more
It went very smoothly. And our kitchen is everything I had envisioned. Bryan and his team are amazing!
Description of Work: Remodeling - Kitchen & Bathroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Dustin H.
04/2024
5.0
home remodeling, replacement windows
  + 0 more
It went incredibly well. Bryan was very easy to work with, communicated clearly, and his staff did an amazing job. Our kitchen looks like it belongs in a magazine!
Description of Work: kitchen remodel
Rating CategoryRating out of 5
Yes, I recommend this pro

5 Star Angie Mcguire M.
04/2024
5.0
home remodeling, decks, remodeling, replacement windows, interior painters
  + 3 more
We had a great experience with this company. They were reliable, and gave great service. They provided efficient and immediate responses and project manager Ray, was always ready and accessible if I ever needed him or had a question about the projects Definitely recommend them and will continue to use them as we progress in our remodels
Description of Work: deck and kitchen living room bedrooms.
Rating CategoryRating out of 5
Yes, I recommend this pro

5 Star Elyana Ny Lady S.
04/2024
5.0
remodeling, decks, siding, sunrooms
  + 2 more
The absolute best experience with Amy contractor or company! Did all work needed when I needed it, cleaned up the work space.. so incredibly professional and I couldn't be happier!
Description of Work: siding , 3 season room
Rating CategoryRating out of 5
Yes, I recommend this pro

Will S.
04/2024
5.0
home remodeling
  + -1 more
Great people to work with and a great price also
Description of Work: Kitchen and Bath Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris C.
04/2024
1.0
handyman service
  + -1 more
Do not hire this contractor. He was hired by my elderly neighbor to repair her boathouse. Not only is he not licensed to do this work he is not qualified. In the process of "fixing" her boat house he damaged my boathouse. He has yet to accept any responsibility for this. He has now been cited by the State of SC LLR. So now not only is her boathouse not repaired, mine is damaged, and he still will not return calls or emails to repair the damage
Description of Work: Boat house repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Five Star Windows and Remodeling
We did a job for a ladies boat house Who had a leaky roof , rotted deck, and In general a lot of rotten wood. She had a flat roof and the other side of the boat house had a standard pitched roof. Who had a different owner. We raised our clients roof to match the other side of boat house and no more leaks. Mr [Member Name Removed] claimed we did something to his roof to make it leak. He started complaining and tried to strong arm us to do his roof for free claiming now his roof leaked. I refused to so now we have a un happy neighbor who seems destined to try and hurt our company. He is right about one thing. The [Member Information Removed] was completely down as the d*** was being repaired. So we redid the deck I aware that you have to have a special aquatic license to do decks in lakes. Who knew. We did water check on our customers side of boat house No leaks and we stopped fielding calls from Mr [Member Name Removed] It goes back to old saying can’t please everyone. Hate he is unhappy but his roof was leaking before we got there.

dre B.
09/2023
5.0
home remodeling, interior painters
  + 0 more
All services went as planned, would definitely hire again . Work and workers very professional, very happy with outcome .
Description of Work: Bedroom ceiling

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jennifer K.
09/2023
5.0
home remodeling
  + -1 more
Very professional. Explained what I wanted done exactly and transformed our bathrooms and kitchen.They made it look like a vacation getaway. I would highly recommend.
Description of Work: bathrooms and kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24,000

Lauren O.
09/2023
5.0
interior painters
  + -1 more
The crew did an excellent job. They were quick, efficient, and the work was great quality. They came out when they said they would and finished in a timely manner. I could not be more pleased with the finished product.
Description of Work: Painting - Interior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie F.
07/2023
1.0
home remodeling
  + -1 more
Lord, I don’t even know where to start. I think the job is just too much for them, trying to redo most of the entire house. But communication was horrible, work quality was not the best, and Contractor got defensive when we complain about issues. Was told it would be a 3 to 4 months job and ended up being almost 9 months. This was just completed last year and already our ceiling is bubbling in our bathroom and in the hallway near our back door. They’re still paints splotches on the floor in several rooms where they hired cheapest painters they could find and they made a mess. Installed a door in the bathroom does not fit properly and has a huge gap underneath. Left two big holes in our kitchen floor where the island did not lineup were they thought it was going to be installed. One of the biggest issues, though was they started construction without covering up any of our belongings. We had dust on everything, even our kitchen pots and pans, and such that were on the counter. With the poor communication we had no idea they were coming that day and no time to put everything away. We had to request that they cover things up and use plastic sheets to divide the rooms. Very little respect for your personal belongings. They would show up on the weekends without even telling us. One guy showed up and the equipment he needed wasn’t here so he could not work, but he tried to charge us for driving over. We did not even know he was coming!!! The list goes on and on and on. I have many pictures to prove it.
Description of Work: They redid our kitchen, bathroom, installed new floors, installed a new bay window, painted every room, replace, popcorn, ceiling, and installed flooring. Again, I think this was just too big of a job for them.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$150,000

Response from Five Star Windows and Remodeling
Well first of all what this kind lady left out was that this project started then COVID happened Supplies were just Impossible to get and what their real problem with us was it took a lot longer than expected What this is really about is trying to hurt a company just because everything didn’t go perfect. There is never going to be a job that’s perfect from start to finish. One thing no one read was about how awful their kitchen looked. That’s because it was immaculate. The kitchen Could actually be an n a magazine! Next issue she discussed was peeling paint In a bathroom and cheap painters. She actually asked if she could just get painters do do extra work while they were there and I said sure. My company was not even doing the majority of the painting. So again this kind lady just mad at the world and leaving out a lot of details Hard wood floors issue. The floor was an older hard wood in the kitchen. and at the time of Covid we were inable to find exactly the Style and make that had. We had to add pieces where there was a wall and we moved an island. We informed them it was not going to match 100%. And it didn’t. But again all those details left out. Also the fact that all the rest of hardwoods we changed looked amazing! How the special hood we built looked great! No mention To be honest this job was completed almost 2 years ago. So I don’t really remember some of the details. Did we make a mess during demo. Very possible. Those things happen Did someone show up unannounced ? Very possible. That’ will happen from time to time. But to blast my company over some small details is very unprofessional and really hurts my business. Not to mention this job completed almost 2 years ago

Jennifer G.
07/2022
5.0
home remodeling
  + -1 more
Everything from beginning to end went beyond our expectations. We had quite a bit of work done, and everything done far exceeded even what we had in mind. Bryan Murray and all his crew were attentive to exactly what we wanted done, and were very friendly, professional, and were always keeping us well informed as to the progress, and what to expect. The quality of the work is impeccable. Can’t recommend them enough, and will definitely use them again in the future for further projects!
Description of Work: Remodeling - Kitchen, sunroom, living room enlargement, mud room addition, and front porch.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ben B.
07/2022
5.0
replacement windows
  + -1 more
It was great they did an excellent job showed up on time price was fair and I was really pleased with the work
Description of Work: Window Replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Jameica H.
07/2022
5.0
handyman service
  + -1 more
It went well. So whenever needed anything for a small job I call them because of their quality of work.
Description of Work: It was for a repair of my pool decking.
Rating CategoryRating out of 5
Yes, I recommend this pro
$2,400

Lori C.
10/2017
1.0
replacement windows
  + -1 more
Sent message to get an appointment for someone to come out and replace valances in several windows to make them functional. Original request for appt sent on 10/2/2017. Today is 10/10/2017 and still haven’t heard anything back. Lack of customer service. Will look for another company
Description of Work: Window repairs

Rating CategoryRating out of 5
responsiveness
1.0


Response from Five Star Windows and Remodeling
I had spoke with this lady and told her we do not work on windows that we didn’t instal. Assuming that was not what she wanted to hear.

Karla R.
07/2017
5.0
decks, replacement windows
  + 0 more
This was the second job we contracted with this company. The first was a sun room and new windows to our former home. Good job for a good price. This time we added a screened in porch to a new home. Looks great and Bryan made sure we were happy with it! He spent time with us before and after the job to make sure we were pleased. Would definitely recommend them.
Description of Work: Add a screened in porch. Roof was already there.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Dustin S.
11/2016
5.0
replacement windows
  + -1 more
excellent. great price and workmanship.
Description of Work: 3 new windows. full frame replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Linda A.
10/2015
5.0
replacement windows
  + -1 more
A very good experience. Bryan was very personable and his crew very professional. They arrived promptly and work was done in a timely manner. No surprises, everything went as discussed. Couldn't be happier. Linda Axelson
Description of Work: Replace all windows in the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Betty H.
08/2015
5.0
replacement windows
  + -1 more
One of the three windows in my living room had moisture in between the pane. In order to replace all three panes had to be replaced as it was one large window encased in wood. The replacement window had to be made of wood so it could be painted to match the outside of my house and the inside had to be stained. Bryan came out and determined what I needed done and he located someone that could make a replacement. The replacement window was perfect, it appeared to be well made. The installers did a great job, they had to make some new molding as my old molding did not fit, however the new molding blends with the other wood in the room although my house is 30 years old. All of the employees were very professional, courteous and very skilled at their job. I will call Five Star Windows and Remolding agin when I need some work done as they do more than just install windows.
Description of Work: Replaced a 3 lite window in my living room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,695

Sara B.
05/2015
5.0
replacement windows
  + -1 more
They were great-they came when they said they would and even returned after the project was complete when I thought that I had a problem with a window (turns out it was user error!) They offered the best price around for a high quality window. Other people we have hired for different jobs have commented on what a good job the installer did. We are very pleased with their work!
Description of Work: The company replaced over 30 windows in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David W.
05/2015
5.0
doors, replacement windows
  + 0 more
It went very well. Brian was always easy to contact and kept us up-to-date on the scheduling of the installation, which was weather-dependent. The men who worked at the house were very polite and willing to do whatever was asked. It is very important to me that the people who work on our home are friendly and competent-and these guys were both.
Description of Work: Installed new windows in entire house, installed new front door, changed door to a window, installed a sliding glass door where windows had been

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

C K.
05/2015
5.0
replacement windows
  + -1 more
These guys were amazing and incredible. We originally contacted Lowes for a consultation but we weren't very convinced that was the route to take based on knowledge and costs. So on a review of Angie's list we saw that this company had an "A" rating. So we reached out to them and the initial consultation was thorough and answered all of our questions. It was very clear to us this was their profession. What really impressed us was the professionalism of the staff when they came to install the windows. They worked through the day without hardly any breaks and installed the windows very quickly and professionally. The half round took the most time but they installed it and it looks absolutely wonderful. In addition the tinting on the windows has drastically reduced the heat coming into one room and it is almost like a self cooled air conditioned room now! We were so impressed with their work that we even included a $200 bonus for of them to have a steak dinner. This is one company who sets the bar high and delivers!
Description of Work: We had 8 windows replaced in my house that were originally hardware and the hardware had started to go bad causing the windows to drop. In addition I had a semicircular window replaced. I also had them order tinting on the window because three of my windows face the sun in the evening causing the room to soar with heat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Steven K.
05/2015
5.0
replacement windows
  + -1 more
I had a large window in my living room that was installed by the original builder that was leaking air around the frame. Bryan had a custom window made and installed. He was very professional and the crew did a great job on the installation. I would recommend Bryan to anyone in need of window replacement.
Description of Work: Replaced a large (original builder installed) energy inefficient window in my living room with a more energy efficient window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

jennifer K.
04/2015
5.0
replacement windows
  + -1 more
Awning looks awesome! The crew arrived around 11 and was finished by 230 the same day. Very professional, polite and well mannered. Cleaned up the yard and could not find any work related debri. Over all a great job, I am very happy.
Description of Work: They installed a new aluminum awning over my concrete patio.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Kimberly C.
01/2015
5.0
replacement windows
  + -1 more
The installers where there on time. Took them approximately 2 hrs start to finish.
Description of Work: Installed replacement windows in my home. Installed 9 windows, wrapped the windows and hauled way old ones

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700
    • 1(current)
    • 2

Contact information

Local, Spartanburg, SC 29307

http://www.fivestarwindows.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
57506
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Windows,
Kitchen and Bath Remodeling,
Decks and Porches,
Doors,
Interior Painting,
Siding,
General Remodeling,
Handyman Services,
Sunrooms and Patio Enclosures,
Gutters

FAQ

Five Star Windows and Remodeling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Five Star Windows and Remodeling accepts the following forms of payment: Check
Yes, Five Star Windows and Remodeling offers free project estimates.
No, Five Star Windows and Remodeling does not offer eco-friendly accreditations.
No, Five Star Windows and Remodeling does not offer a senior discount.
No, Five Star Windows and Remodeling does not offer emergency services.
Yes, Five Star Windows and Remodeling offers warranties.
Five Star Windows and Remodeling offers the following services: We offer a lot of services to the home owner. The list incudes but not limited too, Window Replacement, Siding, Sun Rooms, Bathroom Remodeling, Doors, Hand Rails, rotten wood and decks.
We do not offer carpet and other floor options.

Contact information

Local, Spartanburg, SC 29307

http://www.fivestarwindows.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day