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LOWES

Doors, Hardware & Home Improvement Stores, Window Treatments,


Services we offer

BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.

Reviews

4.326 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
12%
3
4%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.2
value
4.2
professionalism
4.2
responsiveness
4.0
punctuality
4.1
Showing 1-25 of 26 reviews

Jean C.
01/2022
5.0
home improvement stores
  + -1 more
They have plentiful landscaping products.
Description of Work: buy landscape items and home improvement items.
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry T.
04/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steve G.
03/2016
5.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lance M.
02/2016
5.0
garage doors, window treatments
  + 0 more
unknown
Description of Work: We go to Lowes often for incidentals related to household maintenance. Employees are knowledgeable and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Katarina L.
08/2014
5.0
garage doors, plumbing, window treatments
  + 1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ulis B.
07/2014
2.0
doors
  + -1 more
It was a bad experience. I will not recommend them as far as having them to install stuff especially in the mill work department. I don't think they have good installers in that department but the material is okay.
Description of Work: I went to Lowes to purchase interior doors. The mistake i made was I don't have my own contractor. They sent me a contractor to come out and measure. They measured my doors wrong. I had the doors swinging wrong, couple of those that should be swinging to the inside had it swinging to the outside. I complained to Lowes and they refunded me $1000 only for the installation. The whole job was over $6000. I had to get and hire someone to finish the job. The salesperson who placed the order based on the specs given to them by the contractor was all messed up. I have to go through a lot to straighten it up.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$6,000

Allison J.
02/2014
5.0
home improvement stores
  + -1 more
They seem to have a lot of helpful and informed staff. They are always well stocked. If you have any questions about a certain project they are very helpful. Whenever I have to return anything, it is never a problem.
Description of Work: I use this Lowe's often.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marian U.
02/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: They sold me plumbing fixtures which I installed myself.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0

Yes, I recommend this pro
$150

Gwendolyn L.
01/2014
4.0
window treatments
  + -1 more
Well.
Description of Work: sell items

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Velma M.
12/2012
4.0
appliance repair
  + -1 more
WENT FINE AND THEY TOOK THE OLD APPLIANCES TO BE RECYCLED.
Description of Work: NEW WASHER AND DRYER AND THEY STACKED THEM FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,300

Donna S.
06/2012
5.0
garage doors
  + -1 more
They were prompt, knowledgeable, and easy to work with. They worked around my schedule.
Description of Work: I purchased garage doors from Lowes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Dorothy B.
05/2012
1.0
window treatments
  + -1 more
The subcontractor, Jim Whitmeyer, was to come out to do measurements. When he first called, he was rude when we were scheduling for the measuring. He stated that he did not need directions. On the day that we scheduled, he drove right by my house. When he finally arrived, he measured each window without incident. He then let me know that he would contact Lowes to let them know the measurements and that I could go to pick them out and have them cut to measure. I had 12 windows to cover. When I went to pick them up, the customer service rep Barbara was really nice. I contacted J. Scott and complained that I had to come back and pick up the blinds as opposed to the sub contractor. I was really put off by answer. I spent enough money that this should have been covered. Jim came in to install the blinds and I asked him what I should do to prepare for installation. I went out to open my truck so that he could retrieve them. He threw trash from the blinds in my trunk. He let me know that I would have to sign a sheet. I wrote that as far as I could tell, everything seemed to be okay. When he left I noticed that he had thrown away the new screws that came with my new blinds. I also noticed that there was spacing on the sides of the blinds. I also noticed that there were ink pen marks all over my window curtain in the bathroom. I called him to let him know that I was upset and there was no resolution. I called Lowes to complain and I am waiting for a reply. I am really dissatisfied. I will never buy anything here again.
Description of Work: They custom cut and subcontracted an installer for me.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$722

Thomas C.
04/2011
5.0
doors
  + -1 more
They were very good. They came out, installed the door and everything was fine. They were all very friendly and I liked their service. Everything is working fine and so, I am very pleased.
Description of Work: I used the services of Lowes about two years ago for having a door installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Carole A.
08/2010
5.0
doors
  + -1 more
I interacted with the gentleman who came out for my Pella door. He was a wonderful young man. He does business on his own. His name is Jason Trusty and he has residential services too. He had come out through my warranty with Pella and since the door was still under warranty, I didn't spend any money. I would use the service again in the future.
Description of Work: The contractor from Lowes came out for some adjustment on a Pella door.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carole A.
08/2008
5.0
ceiling fans, doors
  + 0 more
The Lowes I went to in Simpsonville was extremely helpful in both the store and in contractors. I have always received great service and great help if there has been any problems. The gentleman that did the door did a fabulous job. I had them put ceiling fans in before and that service job went just as great as this one. The people are also very friendly.
Description of Work: I went to Lowes and picked out a Pella storm door. Lowes then came and installed the door for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

MIKE S.
03/2007
5.0
plumbing
  + -1 more
The staff was very helpful. I do remember that their price was the lowest of my quotes. They were unable to get a subcontractor to get the water heater installed within the next 24 hours. I will grade only the items that I can.
Description of Work: I went to Lowe's to get a quote on a gas 40-gallon water heater that I need to have installed within the next 24 hours. The installation and removal of the old unit would be on the third floor of my home. I chose another company to do the work.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro

06/2006
2.0
roofing
  + -1 more
This was the most terrible experience we have had with any home service provider. The roof would leak in several areas, and just getting someone on the phone to file a complaint was a headache. It took them forever to come back and fix all of the damaged areas. Lowes did a terrible job when they sub contracted their work out.
Description of Work: They tore down and put up a new shingle roof on our 1400 square foot home.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$3,000

DIANNE D.
06/2006
5.0
flooring contractor
  + -1 more
I was pretty impressed with their service. They sent out a good professional contractor to do the installation and he did a wonderful job. He was fast and good. He hauled away the old floor, and didn t leave any mess in my house. He also put in 2 countertops for me.
Description of Work: They pulled up the linoleum in my small kitchen and replaced it with new laminate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

CHRISTEN A.
06/2006
5.0
carpet installation
  + -1 more
They did a real nice job in every area of the service. The contractor was very nice and he showed up on time. He called ahead of time just to remind us he was coming. Lowes called after the project and checked up on the work. I had no problems and it was the best carpet they had.
Description of Work: They sold us our carpet and installed it in our den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

06/2006
5.0
countertops
  + -1 more
I was very impressed with the quality of the job that was done. I thought that they completed the job on a great time schedule. They met all my expectations. I enjoyed the workers that came to my home.
Description of Work: We had a thirty square feet Corian solid countertop put on our kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

06/2006
5.0
hardwood floor
  + -1 more
This company was awesome! They were very precise in what they did. They made sure that we felt comfortable with them and their work. We had a lot of fun going through material and different products. There were a lot of choices, but the company made us feel comfortable with the decision that we made. We have a three-bedroom home, and the price of the floors also included the installation.
Description of Work: The hardwood floors were installed in my den hallway and dining room floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

John D.
06/2006
5.0
carpet installation
  + -1 more
They installed the carpet in the one room and left quickly. The price was very reasonable; I don't remember the exact number, but it was what we were expecting from them. My wife had been here when they arrived, and she told me that they were very nice and pleasant. They had respect for my home; I would recommend this company.
Description of Work: Lowes replaced the carpet in one room; they cleaned up before and after the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

06/2006
5.0
doors
  + -1 more
Lowes sold us the door, and the work they did to remove our old door and putting in the new one. It was very strong and structurally sound. We were planning on using Lowes when we get ready to replace our French doors. We were very impressed, and we had recommended a Lowes door to our neighbor.
Description of Work: They installed a decorative glass door with a steel frame in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

06/2006
1.0
appliance repair
  + -1 more
It was my first time using the company and I would not recommend them to anyone. Although the man was courteous; he was not on time. I had to call the company three times before they sent out a worker to my house. The worker said he did not have a choice but to charge me for having him come to my house and for the burnt out fuse. I was not happy with that.
Description of Work: My clothes dryer could run but it was not heating up; but as it turned out, the fuse was out. They repaired it by replacing the fuse.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$129

PHILIP O.
06/2006
4.0
flooring contractor
  + -1 more
The biggest complaint I have with the people at Lowes is that they did not have Americans do the installing; instead they had some foreigners do it. Other than that, everything went great. They had all the work laid out and finished all in one days work. I have to admit that was impressive even for me. I probably would hire them again for the same type of work.
Description of Work: Lowes installed carpet in five rooms of my home and a Pergo floor in the living room and dining room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000
    • 1(current)
    • 2

Contact information

3958 GRANDVIEW DR, Simpsonville, SC 29680

www.lowes.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Doors,
Hardware & Home Improvement Stores,
Window Treatments,
Plumbing,
Garage Doors,
Flooring Sales and Installation,
Carpet Sales and Installation,
Appliance Repair,
Ceiling Fans,
Appliance Sales and Installation,
Roofing,
Hardwood Flooring Sales and Installation

FAQ

LOWES is currently rated 4.3 overall out of 5.
No, LOWES does not offer free project estimates.
No, LOWES does not offer eco-friendly accreditations.
No, LOWES does not offer a senior discount.
No, LOWES does not offer emergency services.
No, LOWES does not offer warranties.
LOWES offers the following services: BOOKS & CD'S, CLEANING, GARDEN CENTER, GREENHOUSES, GRILLS, HARDWARE, LADDERS & SCAFFOLDING, OUTDOOR LIGHTING, OUTDOOR LIVING, OUTDOOR POWER EQUIPMENT, PAINT & STAIN, PATIO FURNITURE, ADHESIVES, BATH, CABINETS & COUNTERTOPS, FANS, FAUCETS & FIXTURES, FLOORING, FURNITURE, HEATING & COOLING, HOME DÉCOR, LIGHTING, SAFETY & SECURITY, WATER TREATMENT, APPLIANCES, BUILDING PRODUCTS, TOOLS.

Contact information

3958 GRANDVIEW DR, Simpsonville, SC 29680

www.lowes.com