Byrds Appliance Service

Let's see - called first thing on a Monday morning to schedule service. Was told that someone would be out Thursday or Friday. Ok great. Called again Friday morning after hearing nothing Thursday or early Friday and was told someone would definitely be out that afternoon. No one showed, no one called, no one made any attempt to let us know they would not make it after we made arrangements to have someone here. So the following Monday comes, and again - no contact from them whatsoever. So we made other arrangements. I see several good reviews here but I have to be honest - it doesn't take long (no matter how busy or crazy things get) to make a call to re-schedule or make other arrangements on another day for the repair. If you can't do that, then I really have to question how good of a job you would do anyways. We wanted to use local but I guess we are headed back to Sears. They at least show when they say they will, or call.

It went great. He is honest and very capable. His price was fantastic and he really knows his stuff.

Skilled and experienced technician. Works fast and is accurate.

The door seals were obviously deteriorated. On the recommendation of another larger repair firm, I called; he came out, ordered replacement seals from the regional parts warehouse for the Scandinavian manufacturer, and we waited for 6 or 8 weeks. He may have tried to expedite the order, I don't know. He is bad about not returning phone calls. He makes appointments and doesn't show up or bother to even call. He knew what he was doing in the actual repair, which was simple. We picked him because he is one of the few who deals with the particular brand (Sub-Zero).

We set a date for the repair. No show, No call, No return text.

unknown

It went great.

You may have to call Mr. Byrd more than once but he'll get the job done and do it right. I will definitely use Mr. Byrd again!

He does a bang up job, and he is inexpensive. He did a great job. He carries a lot of parts in his truck. He has the equipment that he needs. He was able to get the job done. He is very friendly.