Peeples Plumbing & Gas

Plumbing, Water Heaters, Natural Gas Lines,

About us

We serve the entire “tri-county area, as well as Beaufort , Bluffton! Family operated since 1990. Full line Gas and Plumbing installation and service provider. Specialize in GENERATOR and TANKLESS or TANK water heater installs. Fire pits and gas lamps. GAS LOGS sales and install. We also now offer septic tank and grease trap servicing.

Business highlights

34 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Free estimates. Specializing in Rinnai Tankless water heater installation and servicing. Charleston's number one Rinnai dealer. Gas log sales and installation and servicing. Gas lighting. New construction and existing. We also offer septic tank and grease trap servicing.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.625 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
0%
2
4%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.5
professionalism
4.5
responsiveness
4.6
punctuality
4.5

Filter reviews by category

Showing 1-25 of 25 reviews

Janet T.
09/2024
5.0
water heater repair
  + -1 more
They were very prompt and professional. I will definitely call them for all my plumbing needs
Description of Work: water heater install
Rating CategoryRating out of 5
Yes, I recommend this pro

Tracy B.
01/2024
1.0
plumbing
  + -1 more
Months of waiting, messy, no restoration.
Description of Work: Took months to replace sewer line, then no restoration.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,500

Beth M.
07/2022
5.0
excavators, plumbing, water heater repair, gas leak repair
  + 2 more
I have had this company perform work for me several times. Matt is awesome and I was impressed with Mr Peeples, just meeting him one time for an estimate. Would def recommend and will use for all my future plumbing needs!
Description of Work: Several jobs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Peeples Plumbing & Gas
Mrs. [Member Name Removed], Thanks so much for your review. We value our customers! Thanks for the kind words about Matt. Let us know if you have any further projects

Jim C.
04/2021
5.0
gas leak repair
  + -1 more
Peeples plumbing was so easy to work with they were able to accommodate my schedule and work around a late rescheduling. The tech that came out to install my gas grill was very knowledgeable and instructed me how to swap out the propane orfices for the new gas orfices. He was also very neat and careful not to damage my newly laid sod. I would definitely recommend using Peeples Plumbing and I will call them again for any plumbing jobs I may have in the future.
Description of Work: gas line grill

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Peeples Plumbing & Gas
Thanks for your kind words. We do strive to make our customers happy. It was a pleasure working with you!!!

Jay A.
03/2021
5.0
water heater repair
  + -1 more
Very well down and very efficient installation team!
Description of Work: Installation of tank water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,000

Response from Peeples Plumbing & Gas
Thank you very much for your review. We treasure our customers and we are thankful for your business. If you have any gas projects in the future please let us know.

Mohamad H.
03/2021
4.0
plumbing, water heater repair
  + 0 more
They attempted to replace a part in the water heater and when it did not solve the problem, they immediately diagnosed that our water heater needed to be replaced at a cost of $2,100 as the old one was "dead". Once they replaced our system with a brand new one, the problem persisted. At that time they recommended that the plumbing connected to the water heater needed to be replaced as they were old. Once they did that, the system started working. The above process proved to us that the original diagnosis was not accurate and that our existing water heater was not the problem to begin with as their new one also did not produce hot water until the pipes was fixed and we could've fixed the problem with a couple of hundreds of dollars of fixing the plumbing rather than a $2,100 unnecessary expense of changing the system. I asked them to take our old water heater and clean it up and bring it back for installation in a different location in our house. They kept our old system for over a month but never did any work on it and when I called and left a message for the owner of the business to get an update on the status of our repair, my calls would not be returned until I left a message that I would dispute my credit card payment of $2,100 if I did not get a return call with a status on the return of our old water heater; at which time the owner called back immediately and started yelling and screaming and accusing me of being the rudest person he had dealt with. I reminded him to think about his comment as he was the one who was not returning customers calls and that he was screaming at a customer and invited him to think as to who was the rude person. I asked him to return our heater which he did the following Monday and left it at our backdoor. I recommend you always get a second opinion on their recommendations before you award them a job.
Description of Work: Tankless water heater gave error message and we did not have hot water.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$2,100

Response from Peeples Plumbing & Gas
(WOW) “PLEASE READ”. I sent my service techs to this (Bed and Breakfast) because customer states that his Rinnai tankless water heater was not working. His water heater is 13 years old. This water heater has not ever been serviced,per customer, and was even dirty to the touch,even though installed in the kitchen. We stayed at the customers place for approximately two hours (2) troubleshooting the problem WITH Rinnai “tech support”. We tried everything we were asked to try and the service technician said the water inlet flow sensor was most likely the problem. We removed it while there, and sure enough the small “wheel” inside was almost completely stuck and would barely move. This thing, because it was never serviced, is “gummed” up etc. The manufacturer could not get the part the folllowing day, so i took a NEW Part off of one of my water heaters at the office and put on it for him the next day. That part did NOT fix the problem. By the way, i have not charged one penny for the approximately 4 hours i had in the job. He needed hot water (right now) as he put it , so the ONLY thing that i could do was to offer to install a new one. That usually costs between 2800-3500 dollars. I did it for 2100.00 dollars. Not only is that cheap, i now have 4 trips and LITERALLY did not make one single penny. The new water heater worked fine when it was installed. Approximately 2 days later the customer called and stated that the new heater was having an “error code”, so on Valentine’s Day February 14th Sunday, i personally went to his place of business ,as a courtesy, to see what was wrong. This is an 1800’s home. After spending approximately an hour looking over his plumbing, i found a (CHECK VALVE) not associated with the water heater,but on the water inlet side DOWNSTREAM, was bad. I did not have a new check valve of that style on the truck. The water heater was still working,although at a reduced rate, so i came back on Monday and changed it out AT NO CHARGE. Once working (I) offered to take his old unit back to my shop to see if i could get it working so he could install it in another room if needed. I do this periodically ,at my leisure, and at no charge. Approximately two weeks later he called “raising h***” for me to come install his old water heater in another place and i “had better do it all for free”. I told him that i had not gotten to his old 13 year old unit yet but would let him know when i could get to it. This is when he BLACKMAILED, or attempted to blackmail me by saying that “you WILL give me a new water heater and install it for free or “ i’ll cancel my credit card charge 2100” This person runs a “falling down” bed and breakfast and told me that he was “completely broke” and to please do it as cheaply as possible. (2100) is what i did. In closing, i did not make a single dollar at his place NOT ONE, and he threatened to STEAl the rest that he paid to me. I truly feel sorry for this person. This person is a BULLY to the max and possibly even a thief. He screamed and Screamed about returning his broken water heater (13 years old). I took it back on Monday morning around 10 Am and placed it on his back porch. I had called and texted him NUMEROUS times to let him know that we were bringing it back but he did not respond . I truly have no clue what else to do. Just for the “audience” information, i have contacted authorities about this man,in case there is further correspondence. Have a great day.

Diane R.
10/2020
5.0
drain pipe
  + -1 more
Toilet replacement
Description of Work: Toilet replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$469

Larry F.
07/2020
5.0
plumbing, drain pipe
  + 0 more
Ran a new natural gas line for my generator
Description of Work: Natural gas line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Larry F.
07/2020
5.0
plumbing
  + -1 more
gas line for a generator
Description of Work: Reasonable price, professional and jumped right on it .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peeples Plumbing & Gas
Thanks for your review! We appreciate your business and hope to help you in the future with any plumbing or gas needs

Libby L.
06/2020
5.0
water heater repair
  + -1 more
Curtis came to my house the day after my request to examine my situation and give me a quote. Price was fair, scheduling was easy, and the work was completed efficiently and with no issues. I will call them again if I have any plumbing issues in the future.
Description of Work: Installation of Rinnai tankless water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peeples Plumbing & Gas
We appreciate your review! Please do call us with any plumbing and gas needs.

Tommy S.
06/2020
5.0
plumbing
  + -1 more
They were excellent. Easy going and honest. Reasonably priced too.
Description of Work: They cleaned up my tank water heater and fixed the broken main coming to the house.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peeples Plumbing & Gas
Thanks for your review! We strive for excellence and appreciate you calling us

Doris C.
05/2020
5.0
heating & air conditioning/hvac, gas leak repair
  + 0 more
They did excellent work for me. They were very professional.
Description of Work: They put my hot water heater and fix my gas line.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peeples Plumbing & Gas
Thanks for your review, we strive for excellence! We are glad to have served you. It was a pleasure working with you and meeting you. if you have any gas line or plumbing projects in the future please let us know!!!

Robert S.
04/2018
2.0
plumbing, water heater repair
  + 0 more
The price was a premium and I was not pleased with how the electrical and water lines were run. I felt like since the job was the last of the day, corners were cut.
Description of Work: Tankless Water Heater

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0


Response from Peeples Plumbing & Gas
We are literally rated NUMBER 1 in three states. I never received a call with a complaint, we always call our customers after the job, and everything was “perfect” at the time. What a shame to be purposely rated badly for personal gain.

Gwen H.
07/2017
5.0
water heater repair
  + -1 more
great, on time, cleaned up behind and gave recommendations for proper maintenance.
Description of Work: install new tankless hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol O.
07/2017
5.0
plumbing
  + -1 more
.
Description of Work: They did plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kristin D.
11/2016
5.0
plumbing
  + -1 more
We were very very pleased and will use them again. SCE&G had sent this company, as we the water line replacement program for $4.95 per month, so it didn't cost us anything. I highly recommend this program. And we will certainly use Peeples Plumbing for our future plumbing needs.
Description of Work: We had a broken water line. It was in a tight area with a cut-off valve. Curtis Peeples sent a plumber out before the end of the day. He was smart, efficient, went to Lowe's and got what he needed to have to fix it. He had it repaired within an hour, and left it in better shape than it had previously been.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol O.
06/2016
5.0
gas leak repair
  + -1 more
unknown
Description of Work: Excellent service, responsive and friendly. Installed tankless water heater.
Rating CategoryRating out of 5
Yes, I recommend this pro

Emily B.
02/2016
4.0
plumbing
  + -1 more
unknown
Description of Work: Fixed some running toilets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Response from Peeples Plumbing & Gas
Thank you for your review. We appreciate your business. Please give us a call with any plumbing or gas projects you may have :)

TOM J.
02/2016
1.0
plumbing
  + -1 more
One word can sum up my experience with the company--irresponsible. Called company several times to set up appointment to fix a leak. Never showed up or returned phone calls.
Description of Work: Nothing

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Peeples Plumbing & Gas
Mr {Member's name removed}, While cordial, was never available to be home. He continued to call and ask us to do the job without him home and that we were to bill him later for payment. The times when he would be home he said he didn't have time for me to give him service.HMMMM. I am so sorry that he is disappointed but my company has a great reputation for good service. We however cannot remain in business if we take extreme risks with payment arrangements for a customer that we have not had dealings with prior to this call. While i am sure that this customer is very honest, we have no reason to go to someones house we have never met to do extensive work without the customers supervision.Cases like this usually end up in something not being done the way they expected and complaints arise from this also. Not sure what i was supposed to do. Thanks so much Curtis Peeples

Oliver W.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Performed all work exactly as quoted on time and with high quality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Peeples Plumbing & Gas
Thanks for your great review. We appreciate your business. Please give us a call with any plumbing or gas needs.

Laura J.
09/2015
5.0
plumbing, water heater repair, gas leak repair
  + 1 more
Great job! BEST price! For such a young guy, Matt really knows his stuff. I will definitely call them in the future.
Description of Work: Added a gas line from the water heater to the new gas dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Peeples Plumbing & Gas
Thank you for your feed back Ms. [Member name removed]. We appreciate your business. Look forward to working with you again.

Casey W.
08/2015
5.0
gas logs
  + -1 more
Peeples Plumbing and Gas send a very reliable profession, knowledgeable worker to our home each time we have them come. They are prompt, and courteous. They came out Christmas eve. Even had a smile on their faces. What other company would be so happy to be out in the cold and Christmas eve
Description of Work: When My gas logs wouldn't light I called Peeples Plumbing and Gas , They came right out and serviced the logs. I am very pleased with them and use them regularly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Casey W.
05/2015
5.0
plumbing
  + -1 more
.
Description of Work: Excellent service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

jeff W.
04/2015
5.0
plumbing
  + -1 more
Peeples Plumbing and Gas came in a very timely fashion. Very professional. Installed quickly and neatly. I will be using them for any future services I need.
Description of Work: Installed tankless water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Peeples Plumbing & Gas
Thank you Mr. [Member name removed] for your business. We look forward to hearing from you in the future for any gas, or plumbing projects you may have. We are glad you are a satisfied customer :)

Casey W.
04/2015
5.0
plumbing, water heater repair
  + 0 more
Curtis Peeples and his staff are very kind and helpful. The work ethic they have is perfect. Matt and Bobby installed my heater in a very timely fashion. They were very professional. Clean workers.
Description of Work: I had a rinnai tankless water heater installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

    Contact information

    P.O. Box 706, Roundo, SC 29474

    http://www.peeplesplumbingandgas.net

    Service hours

    Sunday:
    5:00 AM - 11:00 PM
    Monday:
    5:00 AM - 11:00 PM
    Tuesday:
    5:00 AM - 11:00 PM
    Wednesday:
    5:00 AM - 11:00 PM
    Thursday:
    5:00 AM - 11:00 PM
    Friday:
    5:00 AM - 11:00 PM
    Saturday:
    5:00 AM - 11:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    869
    Trade License Locale
    SC
    Trade License Authority
    South Carolina Contractor's Licensing Board
    Trade License Expiration
    06/30/2023

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Water Heaters,
    Natural Gas Lines,
    Drain Pipe Installation,
    Gas Logs,
    Excavating,
    Propane Sales Services,
    Drain Cleaning,
    Sewer Cleaning,
    Water Filtration and Softening,
    Septic Systems

    FAQ

    Peeples Plumbing & Gas is currently rated 4.6 overall out of 5.

    Sunday: 5:00 AM - 11:00 PM

    Monday: 5:00 AM - 11:00 PM

    Tuesday: 5:00 AM - 11:00 PM

    Wednesday: 5:00 AM - 11:00 PM

    Thursday: 5:00 AM - 11:00 PM

    Friday: 5:00 AM - 11:00 PM

    Saturday: 5:00 AM - 11:00 PM

    Peeples Plumbing & Gas accepts the following forms of payment: Check,CreditCard
    Yes, Peeples Plumbing & Gas offers free project estimates.
    Yes, Peeples Plumbing & Gas offers eco-friendly accreditations.
    No, Peeples Plumbing & Gas does not offer a senior discount.
    Yes, Peeples Plumbing & Gas offers emergency services.
    No, Peeples Plumbing & Gas does not offer warranties.
    Peeples Plumbing & Gas offers the following services: Free estimates. Specializing in Rinnai Tankless water heater installation and servicing. Charleston's number one Rinnai dealer. Gas log sales and installation and servicing. Gas lighting. New construction and existing. We also offer septic tank and grease trap servicing.

    Contact information

    P.O. Box 706, Roundo, SC 29474

    http://www.peeplesplumbingandgas.net

    Service hours

    Sunday:
    5:00 AM - 11:00 PM
    Monday:
    5:00 AM - 11:00 PM
    Tuesday:
    5:00 AM - 11:00 PM
    Wednesday:
    5:00 AM - 11:00 PM
    Thursday:
    5:00 AM - 11:00 PM
    Friday:
    5:00 AM - 11:00 PM
    Saturday:
    5:00 AM - 11:00 PM