S & S CONSTRUCTION

Originally, I contacted the contractor last fall for an estimate for replacement rain gutters. Because of finances, we postponed the job and didn't hire anyone. This spring, I reactivated the project, and the estimator (the owner's retired father, who used to have the business) returned to take measurements and inspect the job again. S&S provided the best price out of four estimates. However, I did not order the job done by them for several reasons. (1) Nothing was put in writing, except for my own note-taking. To me, that leaves too much room for problems, errors, faulty memory, or miscommunication. (2) The estimator recommended the replacement of the moulding along the subfascia for an extra $425, as the original is undersized. That made a big jump in price. Another estimator mentioned too that it was undersized, but did not deem it necessary to replace it. (3) The father had a little phone drama with the son while I was well within earshot... minor detail, but I found that uncomfortable and unprofessional. S&S may well do great work to go with their competitive pricing, but I'll never know. Enough "red flags" came up with me that I decided not to do business with them. Perhaps it just didn't go well with me. My suggestion is for anyone who does business with them (or anyone!), is to get that quote in writing!