Troutman's Bathroom Restoration

Description of Work: I assumed a company that had been in business almost 30 years in bath restoration must do quality work. That is not the case with this company. I am glad there is a forum others can use to be warned. I paid for $890.00 for them to regrout my shower and polish our garden tub and install a new shower door. The shower door was fine but they did a horrible job on the rest. They were not here very long, even though they charged top dollar as if they were going to do a great job, which showed in the poor quality of their work. They left a mess in the shower of grout everywhere that I guess they assumed was the homeowners responsibility to scrape off. A year later, I am still in the shower with my razor blade removing their sloppiness. I don't believe they removed and regrouted any of the tile. It needs to be completely redone as it was NOT restored at all, just covered over. The sloppiness of their caulking left my master bathroom looking like I had done it instead of a professional. I did call them back out to work on some of the worst of the caulk mess and they did come back and worked a very short time to improve it. If they did any polishing in the garden tub it did not work. it looked the same. They should guarantee an improvement or not charge.