P & TL Inc

Fantastic

I originally contacted P and TL via email from a flyer received in the mail. They were very quick to follow up with a phone call and stressed how they feel it?s important for them to meet face-to-face to discuss the wants and needs of their clients. From the very beginning I was very impressed with the level of communication and the desire to ensure they could meet their client?s needs. Shortly after my request for a quote, I met with Stephen Raiford who was very pleasant to work with. He was extremely polite, energetic, honest and knowledgeable. We discussed in detail the scope of the project, to include the finer details of finishing off the concrete and what the proper drainage scheme would entail. I had a few varying ideas of how I wanted to go about finishing off the driveway and Stephen provided a great deal of insight which helped me to make my final decision. One of my major concerns was their ability to match the pattern (picture frame) of my existing concrete driveway. After our initial meeting, I received a detailed quote for the job within 1 working day. Stephen was very patient during my decision making process and kept in touch throughout the week. While I was choosing a contractor, I had no problems getting in touch with Stephen to gets questions addressed. It turned out that the P and TL quote was on the higher side of the 5 contractors (4th on the list) that I was deciding between. However, I found Stephen to be very open and honest with pricing and discussing his costs associated with performing the job. Once again, Stephen?s level of communication was excellent and completely eclipsed his competition. Stephen and I were able to come to an agreement on price and we scheduled the project for the next week. Once again, Stephen and P and TL were very accommodating as far as meeting my schedule for not only the project but for making the initial payment and signing the contract. In spite of some weather related troubles, work started within the allotted time line and the project was completed quickly, efficiently, and with good quality. Due to my own schedule I was only able to meet with the installation crew briefly, but they were very polite and friendly and seemed eager to start work. From the time of breaking ground to applying the finishing touches and cleanup, the driveway was completed in less than 3 working days. I found the workmanship to be high quality and my concerns about matching the existing driveway pattern were addressed accordingly. All the items identified in the scope of work contract were performed as were discussed and I was very pleased with the finished product. The total scope of the project was to pour a concrete driveway extension, widening the existing concrete driveway to meet the angled property line. This gave the finished driveway a pie shape; wider at the top than the bottom, which required approximately 300 square feet of new concrete. Because the natural drainage between the two lots runs long side the existing driveway, a buried drainage pipe was necessary to prevent undermining the new driveway. A drain box was installed at the top of the driveway to capture the runoff and, through the buried drain pipe, carry it away from the driveway. Additionally, a gutter downspout located in the corner of the house near the area was tied into the buried drain pipe. My experience with P and TL was very pleasant and professional. I found them to be very trustworthy, honest and fair. I would highly recommend their services.