LOWE'S

Hardware & Home Improvement Stores, Fencing, Kitchen and Bath Remodeling,


Services we offer

APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DECOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

Reviews

4.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
20%
3
10%
2
10%
1
10%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.2
responsiveness
4.1
punctuality
4.0
Showing 1-20 of 20 reviews

Larry E.
07/2017
5.0
appliance sales
  + -1 more
I actually installed it myself. I paid them $15 to remove the old dryer. They came and removed the old dryer and they brought in new dryer. The only problem I had that I thought was a little strange, the new dryer didn't come with a 3-prong plug. So they wanted to sell me a 3-prong plug in the store for an amount that I thought was too much and so I ended up taking the plug off the old dryer. They did not suggest that. I was shocked that it wasn't already equipped with that plug. They brought the dryer in and out, pretty hard to screw that up. They offer great discounts for veterans, they offer 10% off.
Description of Work: Bought a dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert P.
03/2017
5.0
home remodeling
  + -1 more
They had Ken Oaks come in and do the cabinets. They sub-contracted him. I would give Lowe's A's across the board.
Description of Work: Kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fran and Ray S.
11/2016
5.0
home improvement stores
  + -1 more
They are number one on my list. I won?t go anywhere else unless they don?t have what I need.
Description of Work: Home Improvement Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark R.
07/2016
4.0
home improvement stores
  + -1 more
I walk in he door with at least 50 bucks. They need more people working there. They have what you need. There are just not enough people working on the floors. When somebody helps you, they are very helpful, it's just finding someone to help you.
Description of Work: I use Lowe's for hardware & home improvement stores.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$50

Jamal Z.
07/2016
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Colleen B.
01/2016
1.0
hardwood floor
  + -1 more
unknown
Description of Work: We ordered and received Bruce 6" oak wood flooring for the entire lower level of our home. First time, Lowe's installer informed us that could not install because quality of wood was 2nd and 3rd's and not 1st quality as we were lead to believe. We went through 40 boxes of wood to pick out the damaged wood and Lowe's sent us replacements. After installers put down 2/3 of our living room floor they discovered it wasn't lining up properly. Lowe's decide to replace entire floor. We waited weeks for new wood. When they came to install it Lowe's installers said they could install it because the ends were cut crooked. We told them to take the floor back and credit us. Which they did. This left us with an damaged underpayment when they pulled up the living room floor, toilet is still out of powder room. This has been a nightmare...
Rating CategoryRating out of 5

Roger K.
09/2015
4.0
home improvement stores
  + -1 more
..
Description of Work: We bought $3200 worth of appliances from them two weeks ago and we are still waiting on the last appliance to be delivered.
Rating CategoryRating out of 5
Yes, I recommend this pro

Noel and Rita K.
09/2015
2.0
fencing
  + -1 more
My experience with them was not that great. There were issues we’ve been through but we end up with the fence on.
Description of Work: For the fences, we just went with Lowe’s.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$1,100

Loretta F.
07/2015
3.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Aislinn F.
08/2014
5.0
fencing
  + -1 more
So far, so good. I would definitely recommend the Lowe's for that. They called to make sure that I was aware that the materials are going to be delivered this afternoon. They've been very good with follow-ups. They're very good. The salesman from their department always gets back to me when I call him. There was a time that I had to wait for the approval of my fence, he followed-up with me to remind me. He is pretty good.
Description of Work: They just delivered the fence today. They'll have the fence installed on Friday.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Jennifer H.
08/2014
4.0
home improvement stores
  + -1 more
unknown
Description of Work: complete remodel of upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0

$16,000

Satya V.
08/2013
1.0
home improvement stores
  + -1 more
First the delivery was postponed two times and when they finally did deliver, they got the wrong cords for Dryer. So they had to go back and come again for completing the setup. They didn't give the invoice documentation along with the delivery. I called like 6 or 7 times and every time i was waiting on line for 15-20 minutes. So far I didn't get that invoice number.
Description of Work: Bought Refrigerator, Washer and Dryer. Lowe's did the delivery and setup.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,290

Yvonne B.
07/2013
5.0
fencing
  + -1 more
They're punctual, and they showed up. The fence that they put in was beautiful, and they got it done at that day. Afterwards, they cleaned up. I got 18 months financing which is perfect. I don't pay the interest, so I just pay a monthly fee. I just love working with them. Their design person came out and took some information on the design of the fence, and he was just outstanding! I would absolutely use them again.
Description of Work: I used Lowe's, and they put on a fence for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Fritz C.
06/2013
5.0
home improvement stores
  + -1 more
They had things that I needed and the price was reasonable. I enjoyed their customer service. We told them what we needed and they showed us what they had not only in store, but also online. One piece was ordered and was shipped to us and the other one was in the store and we picked it up. They are economical, reliable, and knowledgeable. They carry a wide variety of plumbing fixtures and plumbing supply.
Description of Work: I have used Lowe's for kitchen plumbing and two bathroom fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,750

Kathleen S.
02/2013
5.0
playground equipment
  + -1 more
They had the main tower in the yard already. So, we all the grandparents pitched in and bought different pieces. Lowe's is great. They also give a military discount, which is nice. My husband is a retired military, so they honor the military. I also had them install my washroom dryer.
Description of Work: We got playground equipment for our grandchildren from Lowe's.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark B.
05/2012
3.0
home improvement stores
  + -1 more
I think Lowe's has terrible customer service. I will continue to shop at loses because it is convenient but I know I will not get help.
Description of Work: I went to Lowe's to purchase some gardening supplies.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$20

Denise F.
01/2011
5.0
plumbing
  + -1 more
Everything went very well. When I purchases the faucet at Lowe's, they set everything up pretty quick to have somebody come out and install it. They asked if I wanted to take the faucet with me or have the installer bring it. There was an extra charge to have the installer bring it so I brought it home. The installer came right on schedule and had everything done like clock work.
Description of Work: I had a kitchen faucet replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Reece C.
01/2009
2.0
home improvement stores
  + -1 more
I felt the personal were extremely unresponsive. They didn't really acknowledge me. No one attempted to engage or help me. They didn't have a good experience.
Description of Work: I was looking for a refrigerator at Lowe's.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
2.0


STEVEN F.
05/2007
4.0
carpet installation
  + -1 more
We chose lowe's because there was a sale on carpeting of 20% off, no payments/no interest 12 months, we have a Lowe's credit card. When we went to place the order, we spent a long time there, because they were inadequately staffed. It took almost two hours. The woman helping us, Betty, was very nice, just short staffed. Watson's was functional. They measured for the carpet and did as required. The installers were very nice and helpful. They only left two small marks on the wall, during installation. They did have to come back, to fix a spot that came loose. They were prompt and quick for both the installation and this repair. When we got our bill, it was not marked no interest, as it should be. We called the credit line and they stated they corrected it. We have not received another bill yet to see if it was taken care of.
Description of Work: We hired Lowe's Home Improvement to install 660 square feet of carpeting. We paid Lowe's, who subcontracted the work to Watson's Floor Covering (4614 Wilgrove Mint Hill road, Charlotte, NC 28227, 704-573-7868. Watson's ordered the carpet. Another independent contractor, wearing Lowe's shirts, did the actual installation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,937.41

Christine S.
05/2007
5.0
countertops
  + -1 more
Jay is a kitchen specialist who works for Lowe's. He came up with some great suggestions and really knew the products and what materials to use in our kitchen to make it look the best it could. It was a great experience all around.
Description of Work: They installed new countertops for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500


    Service hours

    Sunday:
    1:30 PM - 7:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Fencing,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Plumbing,
    Playgrounds,
    Hardwood Flooring Sales and Installation,
    Countertops and Backsplashes,
    Carpet Sales and Installation

    FAQ

    LOWE'S is currently rated 4 overall out of 5.

    Sunday: 1:30 PM - 7:00 PM

    Monday: 7:00 AM - 9:00 PM

    Tuesday: 7:00 AM - 9:00 PM

    Wednesday: 7:00 AM - 9:00 PM

    Thursday: 7:00 AM - 9:00 PM

    Friday: 7:00 AM - 10:00 PM

    Saturday: 7:00 AM - 10:00 PM

    No, LOWE'S does not offer free project estimates.
    No, LOWE'S does not offer eco-friendly accreditations.
    No, LOWE'S does not offer a senior discount.
    No, LOWE'S does not offer emergency services.
    No, LOWE'S does not offer warranties.
    LOWE'S offers the following services: APPLIANCES, WATER HEATERS, COMPACTORS & DISPOSERS, FLOOR CARE, AIR CONDITIONERS, BATH TUBS & SHOWERS, CABINETS & COUNTERTOPS, CEILING FANS, FAUCETS & FIXTURES, FLOORING, INTERIOR DOORS, HOME DECOR, LADDERS, LUMBER, MASONRY & PLUMBING, ELECTRICAL, FENCING, GUTTERS, DECKING & DOORS, OUTDOOR POWER EQUIPMENT, LIGHTING, PATIO FURNITURE, PAINT & STAIN, WINDOWS, PLAY EQUIPMENT & ACCESSORIES.

    Service hours

    Sunday:
    1:30 PM - 7:00 PM
    Monday:
    7:00 AM - 9:00 PM
    Tuesday:
    7:00 AM - 9:00 PM
    Wednesday:
    7:00 AM - 9:00 PM
    Thursday:
    7:00 AM - 9:00 PM
    Friday:
    7:00 AM - 10:00 PM
    Saturday:
    7:00 AM - 10:00 PM