Heating and Air Conditioning, Natural Gas Lines, Air Duct Cleaning
About us
We service, repair and install heat pumps, air conditioning systems, gas furnaces, electric furnaces, gas packs and package heat pumps. We work on all brands. We offer free estimates and free second opinions on major repairs. We offer services to improve the efficiency of your home comfort system. We accept VISA, MasterCard, Discover and American Express. We have financing available. We offer a senior citizen discount.
Business highlights
27 years of trusted experience
Emergency Services Offered
Services we offer
Maintenance and repair on heating and cooling systems. Installation of new heating and cooling systems. Yearly maintenance plans. Air flow balancing. Whole Home Humidifiers. Open 24/7 and free estimates and free 2nd opinion.
Services we don't offer
We do not work on window air conditioners or portable heaters.
Description of Work: Replaced furnace and second floor a/c unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,600
Stephen D.
10/2015
5.0
heating & air conditioning/hvac
+ -1 more
As usual, the inspection was completed professionally. Lighthouse has done all our HVAC work for the last 5 years, including installing a new a/c unit, occasional furnace and a/c repairs, and semi-annual inspections. All their work has been prompt and professional, and we would recommend their services to everyone.
Description of Work: Semiannual inspection
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Anne S.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
I have been using the company for about 2 years. The technicians are prompt and very nice. They seem to be very knowledgeable. I have never had any difficulties with scheduling.
Description of Work: I hired the company to install our HVAC system and they also maintain the system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Lighthouse Heating & Cooling
We want to thank you for this great review and we appreciate being your HVAC provider. Thank you for support!
Frank W.
02/2015
5.0
heating & air conditioning/hvac
+ -1 more
Originally tried the firm when the air conditioner stopped working. They came and fixed the item that day.. As a result, I decided to try a service agreement for one year.
Description of Work: Service on two air/heating units under an energy savings agreement that covered heating and air conditioning season. The work was thorough and handled promptly. The annual contract was approximately $318.00
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lighthouse Heating & Cooling
We want to thank you for this great review and we appreciate being your HVAC provider. Thank you for support!
TODD H.
01/2015
5.0
heating & air conditioning/hvac
+ -1 more
It was very good.They were very prompt, they did a very good job of explaining the situation with the heating units and what they did and if there was any issues with it and how I should have addressed it. They were very thorough.
Description of Work: I used Lighthouse Heating & Cooling. I got my Heat units tuned up.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Lighthouse Heating & Cooling
We want to thank you for this great review and we appreciate being your HVAC provider. Thank you for support!
Barry G.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
We have enrolled in their care program. For $179 a year, they maintain the heat pump/air conditioner--check ups and filters included. (See their website for details.) We also get a discount on parts and labor and are not charged for service calls, By joining the program, the cost of this call was removed. This company is very responsive, punctual and courteous., We have used them at 2 houses for about 5 years. James Sidden runs a professional crew.
Description of Work: Lighthouse replaced a faulty thermostat that they had installed when they replaced our unit 2 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Grant G.
09/2013
5.0
heating & air conditioning/hvac
+ -1 more
The owner, James Siddon, scheduled an appointment to come within a few hours of my call. He arrived on time and did a thorough check of the Freon coolant level & system operation... including the temp gradient across the heat exchanger. At the time, the system seemed to be operating correctly. He suggested that I change out an aging analog thermostat to a DIGITAL unit for better control response. He also said to call back if there was any further problem with the system. Mr, Siddon was very professional, took time to explain the operational issues and answer my questions, and made an extra effort to answer questions I had about future needs... replacing an aging York gas pack system WHEN THE TIME COMES. He suggested that I consider a "preventative maintenance program" he offers that includes 2 system PM services each year for cleaning, filter change, and chemical cleaning of the A/C outside coil in spring. It also waives the "service charge fee" on service calls, OT charges, and includes a discount rate for hours worked and parts. The cost of the PM program ($159) is actually inexpensive for the services that are included... and this insures that the system gets the inspections it needs to keep it at peak performance until it is necessary to replace it. I am also happy to know that Lighthouse is licensed, bonded, and insured... very important IMO. The office manager is very professional, responsive to questions, and requests to pass on information.
Description of Work: He inspected and verified the heating & A/C system operation, check of coolant system pressures and efficiency of operation. At beginning of the season it seemed like the system might not have been cooling properly so I placed a service call AFTER checking on Angie;s List for providers near me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Constance H.
03/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were very prompt and professional. Their price was reasonable.
Description of Work: There was a problem with the thermostat and Lighthouse Heating & Cooling fixed it for us. I have a maintenance plan with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
William D.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
Every thing was completed in a timely manner. It went well.
Description of Work: Lighthouse Is the best service group I have ever used. Honest, reputable, and Friendly They are always on time, and do good work. Can contact them 24/7. My furnace they installed six years ago had a problem. They tried to replace the bad parts but to no avail. SOOOOOO they gave me a brand new furnace - no charge .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan M.
06/2010
5.0
heating & air conditioning/hvac
+ -1 more
I can't even begin to tell how WONDERFUL this company is!!!! My first dealing with them was about 6 years ago when my old system went down. I called a few different places for bids and Lighthouse was by far the most knowledgeable, professional, respectable company I delt with. There were issues installing the unit (old wiring, breakers, concrete slab needed to be repoured) which they did themselves. AT NO EXTRA COST THAN THE ORIGINAL ESTIMATE. I have never been dissappointed with them when I've called. They even brought me a heater to use while the repairs were being done previously. As far as this go around, they were again perfect to deal with. two weeks ago, my a/c went out. It was from a broken pipe under the house. I needed a plumber, an electrician (to replace the breakers that were soaked) and then my homeowner's insurace. trying to get the other contractors out here was the biggest problem I had. Mr. Sidden continued to check up on me in person and by phone and also worked very well with my insurance adjuster. I NOW HAVE AIR!! the technicians were perfect. nothing went wrong and they completed the repairs in the time they estimated. I can't be happier. Thank you James, for your concern and professionalism.
Description of Work: Diagnosed and repaired inoperable parts due to a plumbing leak. Needed to replace blower section of the air handler.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
GENE M.
10/2008
5.0
heating & air conditioning/hvac
+ -1 more
They rest of the cost was cover by my house warranty. They were very professional when they were there working. They were very friendly when they were there.
Description of Work: They replaced a air handling unit last time they were here.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
JEFF and PATTIE D.
09/2008
5.0
heating & air conditioning/hvac
+ -1 more
I had several estimates and this company gave us a great price. We have used them before and had a good experience with them. They worked with me on the price. It took some time for the parts to come, but once they were here they fixed the unit quickly.
Description of Work: We had them replace replace a couple parts on our air conditioning unit and they charged it with freon.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
BETSY G.
09/2008
4.0
heating & air conditioning/hvac
+ -1 more
They did a fine job. It was hooked up to our old wiring so we had to get our house up to code, and they have kept us informed with all of this. They did nothing wrong, but its nice they call me and keep me up to date.
Description of Work: They replaced our air conditioner and heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Kristen H.
07/2008
5.0
heating & air conditioning/hvac
+ -1 more
He was really honest about the whole thing, and even offered the price of the leak check towards the cost of the entire repair. He's very conscientious, his secretary is almost as knowledgeable as he is.
Description of Work: He checked the freon and the evaporator coil was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Eric W.
06/2008
1.0
heating & air conditioning/hvac
+ -1 more
Horrible. We had to use them as our home warranty required us to go through them. For a supposedly "covered" home warranty job (replacing a broken furnace), Lighthouse said we needed $1700 in repairs to bring our house "up to code" before they could put in the furnace. We had 3 other heating and cooling groups come out for estimates (as we considered paying out of pocket to avoid using Lighthouse) and all 3 groups said that the "code" violations were either nominal or nonexistent, and that Lighthouse had a reputation for doing this. Unfortunately going with Lighthouse was still cheaper ($1700 in "code" upgrades vs. $3500 to get a new furnace outside of our home warranty), so we decided to use them. When they showed up to install the new furnace, they hadn't measured everything correctly so they couldn't even put it in! Our home warranty group got so frustrated with them they recommended another group to us who put in a better furnace (93% efficient vs. 80% efficient, which is all Lighthouse said would fit in our space) for only $500 to bring us up to code.
Description of Work: Got an estimate for a furnace that needed to be replaced.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0
MICHAEL B.
05/2008
5.0
heating & air conditioning/hvac
+ -1 more
Excellent. I first used this contractor, through my homeowner warranty insurance, to fix a loud noise in my heating system (bad fan). There were some missteps with missed appointments and sick employees, but ultimately the work was done professionally and when there was a problem with the repair it was promptly fixed. The A/C tune-up revealed an electrical problem and the contractor explained thoroughly what steps I should take to have it corrected. James was extremely helpful, and offered to come back, without charge, to reconnect a pump once the electrical problem was resolved.
Description of Work: A/C tune-up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118
AMY B.
03/2008
5.0
heating & air conditioning/hvac
+ -1 more
Everything; from beginning estimates to final inspection and 2 follow-up visits to fix minor requests were handled professionally, courteously and in a timely manor.
Description of Work: We had our entire HVAC system removed and replaced, including all the duct work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
STEVEN F.
05/2007
5.0
heating & air conditioning/hvac
+ -1 more
James Sidden was our salesman. He was not the least bit pushy and very helpful. We asked him to detail our options, which he broke down into several charts, laying out the positives and negatives of each option for new furnace, gas pac, or add onto existing system. He spent a lot of time going through everything and met with the men building our addition to determine the best layout for everything. The crew that installed everything was always polite and on time. Jame's secretary, Jayna Perry, was excellent to deal with as well. All questions and calls were answered promptly. Payments were made in 3 installments, as various portions of the work was done. All work passed inspection for the town we lived in and they obtained all necessary permits. I was only disappointed that they did not follow up after final installation, to see if we were happy with our new systems and if everything was working. Not a big concern, because everything was fine.
Description of Work: We built an addition on our house. We required a new furnace and air conditioning unit. We had a gas furnace installed, a 1.5 ton A/C unit installed and a humidifier installed on our existing furnace. Additionally, we had some ducts pulled off our existing unit and added onto the new unit in an attempt to balance out air flow differences in our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,557
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
We were very happy that we chose this company. Everyone we dealt with was very pleasant. We really felt we were treated with great respect. We did shop around and found this company had pretty much the best quote over everyone we looked at. We just love our central air conditioning. They had both systems installed all in the same day. They made sure we knew how to work everything and then they went on their way.
Description of Work: They installed a new 70000 BTU gas furnace with a 93% efficiency rating. They also installed a new outdoor 2 ton 13 SEER central air conditioning system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I was so darn impressed with this company that I recommended them to my daughter. The unit I got from them actually had a dent on the top. That dent did not effect how the system functioned at all. They actually sent me two rebates for that one dent. I paid $4300 to them, but after my rebates and a credit which they gave me too, I wound up paying about five hundred dollars less because of that one dent. If I could find a termite company half as good as this company, I would be set in life.
Description of Work: This company took out my old gas pack in my 2650 square foot home. They then put in a new one for me. I had the biggest unit you can possibly get installed. They also took my old unit away for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
I really like the new heat pump that they put in our house. It heats much more effectively and our heating bills have decreased quite a bit. The guy who installed the heat pump explained what he was going to do before he started and had all of the stuff done in half a day.
Description of Work: Lighthouse Heating & Cooling put a new heat pump in the basement of our 2600 square foot home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,700
RUSSELL D.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
When we first moved into our house, we were having problems with the old unit. We called Lighthouse and they came out and got it to work. They did not charge us because they said they hoped they would get our business again in the future. They did an excellent job installing our new unit and their price was much cheaper than what the other company was going to charge for a new unit. I would highly recommend them.
Description of Work: Lighthouse Heating and Cooling removed our old heating and air conditioning unit and put in a new one. I am unsure of the size of the unit but I do know that is was bigger than the one that was in there before. Our house is approximately 2,700 square feet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
CAROL & GARY C.
02/2007
4.0
heating & air conditioning/hvac
+ -1 more
The new system that they installed in our house is great. It works very well. It took them about a day to get it all done as they had a whole crew of people working on our systems at the same time.
Description of Work: We had them put in a new furnace, air conditioner, and replace all of our duct work for our 2,800 square foot house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$6,500
Dee C.
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
The work that was done by this company was fantastic. They really did a great job. I would recommend them to anyone. The price seemed reasonable and the work was done with great quality. The workers were on time and friendly as well.
Description of Work: I have an 1800 square foot home that had an addition. A sun room was added that is about 225 square feet. We needed a couple of vents installed as well as duct work into that room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
02/2007
5.0
heating & air conditioning/hvac
+ -1 more
There have never been any problems with this company in the years that I have worked with them. They used to service the air conditioners at my place of employment and that is where I learned of them. I am always pleased and they are so friendly and reasonable. I would recommend them to anyone.
Description of Work: This company installed a 3 ton gas pack in my 2600 square foot home. The existing duct work was left in place. The old unit was wore out and not working properly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Natural Gas Lines,
Air Duct Cleaning
FAQ
Lighthouse Heating & Cooling is currently rated 4.9 overall out of 5.
Sunday: 12:00 AM - 12:00 PM
Monday: 12:00 AM - 12:00 PM
Tuesday: 12:00 AM - 12:00 PM
Wednesday: 12:00 AM - 12:00 PM
Thursday: 12:00 AM - 12:00 PM
Friday: 12:00 AM - 12:00 PM
Saturday: 12:00 AM - 12:00 PM
Lighthouse Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Lighthouse Heating & Cooling does not offer warranties.
Lighthouse Heating & Cooling offers the following services: Maintenance and repair on heating and cooling systems. Installation of new heating and cooling systems. Yearly maintenance plans. Air flow balancing. Whole Home Humidifiers. Open 24/7 and free estimates and free 2nd opinion.
We do not work on window air conditioners or portable heaters.