HOTCO - The Water Heater Company

Water Heaters

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

At HotCo The Hot Water Heater Company, we pride our company on reliability, great communication, integrity, and quality work. We strongly believe in giving our absolute best in all the work we perform. We are experts and will always keep you educated about the work process. We look forward to earning your business. Call or click to schedule a free estimate today.

Business highlights

Veteran Owned & Operated

Services we offer

We offer all services water heater related. • Repair • Replacement • Tankless • Electric • Commercial

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Our Recent Projects


Photos of past projects

Reviews

5.016 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-16 of 16 reviews

kristin R.
10/2024
5.0
water heater repair
  + -1 more
HOTCO was GREAT! Very knowledgeable and HONEST! Work was scheduled right away and the job was complete on time with no issues! I would 100% use them again and recommend them to anyone.
Description of Work: Water Heater Pressure Regulator Shut-Off Valves

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sierra C.
05/2024
5.0
water heater repair
  + -1 more
HOTCO was the first company to call from Angie’s and the first available to help with my emergency same day. He helped me over the phone to pause my leak until he could arrive then saved the day replacing my unit. Although this is not a “fun” time it went as best as it could have.
Description of Work: Hot water heater replacement. Replaced main shut off valve and other leaking pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

keith B.
03/2024
5.0
water heater repair
  + -1 more
Chris was great, I am a well pump service technician, and after replacing a well pump my customer was having problems with his water heater making noise. I called around and finally found HOTCO and talked with Chris, as this system had a solar maintained/assisted hot water heater mounted in the upstairs attic. I am not familiar with this type of system and Chris walked myself and the customer through some checks and maintenance tasks over the phone. I would definitely recommend these guys, as their customer service is top notch.
Description of Work: hot water heater Solar assisted making noise

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard G.
12/2023
5.0
water heater repair, plumbing
  + 0 more
David provided great service and was very clear and transparent about what I needed and what my options were. I would definitely recommend him and use him again in the future.
Description of Work: Water heater consultation and replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

William L.
10/2023
5.0
water heater repair
  + -1 more
Amazing experience, would 100% hire again!
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Brock G.
09/2023
5.0
water heater repair
  + -1 more
From start to finish, the experience was top-notch. David was punctual and professional, arriving on time and was courteous throughout the entire process. The installation itself was quick and efficient. Overall, I highly recommend David and the team at HOTCO for any water heater replacement needs.
Description of Work: Gas Water Heater Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Isabel C.
08/2023
5.0
water heater repair
  + -1 more
David called back right away. He gave me a fair price quote for both servicing the water heater and installing a new one. I chose the new installation. He came when he said he would. He was very clean and courteous and came with all the parts and tools to do the job right the first time. within an hour we had our hot water back. I would absolutely recommend Hotco for your water heater needs!
Description of Work: Water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Jenny H.
04/2023
5.0
plumbing
  + -1 more
Dave does excellent work. He definitely goes the extra mile.
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald S.
04/2023
5.0
plumbing, water heater repair
  + 0 more
Very professional, honest and ready to complete the replacement.
Description of Work: water heater replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Tifani H.
04/2023
5.0
plumbing, water heater repair
  + 0 more
David is top notch, responsive, professional, and was very thorough in communicating with me what to expect before, during and after the installation. 100% recommend and should we need anything in the future, David will be our only call. Thanks again!
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Leah B.
04/2023
5.0
plumbing, water heater repair
  + 0 more
Great experience, well explained to me.
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

John V.
04/2023
5.0
plumbing
  + -1 more
Wow, these guys are great. They are very thorough and knowledgeable. I was very happy that they offered a lower cost solution instead of trying to upsell me to something I wouldn’t need. They are very professional arrived on time and came in on budget, I would highly recommend David and his team
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Osiris V.
04/2023
5.0
plumbing, water heater repair
  + 0 more
David did an AMAZING job. He was Professional, Honest and Friendly treated me like family. I highly recommend.
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Joel H.
04/2023
5.0
plumbing, water heater repair
  + 0 more
I couldn’t believe HOTCO came out on a Holiday to replace my Water Heater. The representative was professional and performed Highest Quality of Work. I would only recommend HOTCO to friends, colleagues, and family.
Description of Work: water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Steven S.
04/2023
5.0
plumbing, water heater repair
  + 0 more
We contacted David for help with our water heater because we had family coming to stay and suddenly found ourselves with no hot water. David responded within the hour, asked a few questions, and showed up the same day with water heater and tools. We had hot water long before our company showed up! Thanks, John David!!!!
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

Gino B.
04/2023
5.0
plumbing
  + -1 more
Dave Durham (Owner) is the epedomy of a true and honest professional. Extremely knowledgeable and did not sell any products which he felt were not necessary for my repair. He was punctual and had an amicable personality. I highly recommend him for all your hot water heater issues. Dave is also a very knowledgeable licensed plumber. Can't say enough good things about our experience. We won't use anyone else. Excellent service!
Description of Work: water heater
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    servicing north & south carolinas the, Rock Hill, SC 29732

    http://hotwaterco.com/carolinas/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Licensed*

    Trade License Number
    44466
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Water Heaters

    FAQ

    HOTCO - The Water Heater Company is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    HOTCO - The Water Heater Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, HOTCO - The Water Heater Company offers free project estimates.
    No, HOTCO - The Water Heater Company does not offer eco-friendly accreditations.
    No, HOTCO - The Water Heater Company does not offer a senior discount.
    No, HOTCO - The Water Heater Company does not offer emergency services.
    Yes, HOTCO - The Water Heater Company offers warranties.
    HOTCO - The Water Heater Company offers the following services: We offer all services water heater related. • Repair • Replacement • Tankless • Electric • Commercial

    Contact information

    servicing north & south carolinas the, Rock Hill, SC 29732

    http://hotwaterco.com/carolinas/

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day