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CPR Pool Service

Pool and Spa Service, Pool Sales Construction and Installation

About us

Full service Pool Service, Maintenance, Repair and Renovation Company. From weekly cleanings to full Renovations we can handle all your pool needs. Give CPR Pool Service and you will see the difference.

Photos of past projects

Reviews

4.712 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Horace S.
07/2020
1.0
pool cleaners
  + -1 more
They didn't go well at all, over priced, i kept calling the owner but no reply and never called back at all. I tried to get an estimate, and the only time that you would be contacted would be via text and very rude and disrespectful. I will be contacting the Better Business Bureau next.
Description of Work: Supposed to come and clean up my pool
Rating CategoryRating out of 5
$800

Response from CPR Pool Service
Customer had a geek pool and asked us to quote and drain. Of which we did drain the pool, pit and spa after quote was accepted and within a week of accepting the quote. Customer then contacted us 3 weeks later to pressure wash and clean all three vessels. Which we quoted and put on schedule a week later. When we arrived the vessels had filled with water and had to charge an extra service call for the additional draining of the pool before we could work on it. $150 is the service call which we only changed him $100 for that trip. We then cleaned out the pool. He called and asked us to chemically treat the pool once full. We quoted and he accepted. Was told to fill all three vessels full. We charged home $125 for this service including chemicals. He told us it was full. When we arrived the pit and spa were empty and the pool was not full through tile line. We got the only pump we could running and added chems. Told him to fill the pit and spa and contact us back. The equipment had not run since 2017 and had issues. He asked us to quote for all new equipment 4 pumps heater and automation. Which we did. This is very expensive to replace. He asked us to file a claim and allow his home warranty to pay us. I told him no we don’t do that. He wanted me to return for free and retreat the water once he filled all the vessels. I told him no. We had to charge for that as it was not our issue he didn’t fill them all and called us to say it was all full. We returned every text, every call and every email once time allowed and did a lot of work. He just wanted more and wanted it for free.

Thomas M.
02/2020
5.0
pool cleaners
  + -1 more
Great! Scott and Austin Ball are very responsive and do tremendous work. I highly recommend CPR!
Description of Work: New pool heater, booster pump, water feature pump and variable speed pool pump. CPR also maintains our pool on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80,000

Barbara M.
12/2019
5.0
swimming pools
  + -1 more
CPR Pool Service has been caring for and helping maintain our pool for over 5 years. During the course of that time there have been mechanical repairs and need to replacement pool filter, motors, etc and they have ALWAYS done an excellent job with that work. The pool is over 20 years old and the gunnite concrete needed to be repaired/resurfaced. Scott, Ginger and Austin Ball were all very helpful in discussing the various options, costs and longevity of all the surface options we could use. We decided to resurface the entire pool and spa with a pebble-tec surface. They ground down the old surface, were able to save the edge tiles so we didn't have to pay more to replace those and resurfaced everything--all while keeping dust and debris out of our house and yard. The job was done efficiently, excellently and at what we thought was a very reasonable cost. The results are absolutely beautiful!!! CPR is the ONLY company we will allow near our pool or equipment. We ABSOLUTELY RECOMMEND their service!
Description of Work: Resurface and restore in-ground concrete pool and spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Beth A.
11/2019
5.0
pool cleaners
  + -1 more
CPR is the best in the business. All workers are professionally trained which makes them experts in what they do. Very knowledgeable. I appreciate they take pride in the work they do. Amazing customer service and response. Look no further.
Description of Work: Weekly Pool Maintenance
Rating CategoryRating out of 5
Yes, I recommend this pro

Barb C.
11/2019
5.0
pool cleaners
  + -1 more
I had problems with most of my pool equipment, and with keeping the chemicals balanced. Austin came out and fixed everything. I was so impressed, I contracted for monthly service calls to keep everything up-to-snuff and running smoothly. No more pool problems! They're responsive an extremely courteous; a pleasure to have around.
Description of Work: Great Clean-Up, Tune-Up and Contract Work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barbara M.
11/2019
5.0
pool cleaners
  + -1 more
CPR has been caring for our pool for more than 5 years. They are ALWAYS prompt, professional and courteous. They respond almost immediately to phone and/or email messages and ALWAYS make sure we understand completely what needs to be done to maintain our pool in pristine condition. They are the ONLY company we will ever use for this service. We heartily recommend their services.
Description of Work: Weekly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
11/2019
5.0
pool cleaners
  + -1 more
THESE FOLKS ARE VERY RESPONSIVE AND PROVIDE TERRIFIC, REASONABLY PRICED SERVICES! WE VERY HIGHLY RECOMMEND THEM!
Description of Work: REPLACED HEAT PUMP AND REPAIRED OTHER ITEMS OF POOL EQUIPMENT. ALSO PROVIDE REGULAR WEEKLY POOL SERVICE
Rating CategoryRating out of 5
Yes, I recommend this pro

SUSAN H.
01/2019
5.0
pool cleaners
  + -1 more
Can I tell yo how much I LOVE this company? Over the last 5 years they have done everything from a major renovation, to minor pool servicing and they NEVER disappoint. This time I called this morning with a nonfunctioning motor and freezing temps on the way. They were out within two hours and serviced it. I was prepared to buy a new motor, but they found it was just a minor repair. They could have totally taken advantage of the situation, but they didn't. And that's the thing about CPR. They are just an honest, hardworking family-run business. You really can't go wrong with them.
Description of Work: Emergency Pool Pump Service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SUSAN H.
09/2018
5.0
pool cleaners
  + -1 more
Two years ago Scott and crew resurfaced our aging gunite pool and replaced coping and tile. They have returned to trouble shoot with other equipment issues (those were not replaced at the time) and to help maintain the pool and equipment. They are always on time, polite and efficient. They are great about giving the customer the best information and estimates for work are always right on the money. They are a quality, family-run business that I hightly recommend.
Description of Work: routine pool servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from CPR Pool Service
Thank you for your review of the business. We appreciate your continued business and look forward to working with you in the future.

Judy H.
09/2018
5.0
pool cleaners, swimming pools
  + 0 more
We were extremely happy with CPR Pool Servce. Scott Ball is very knowledgeable of pools. All steps were communicated to us and everything was performed as we were told. We enjoyed working with Ginger on our tile selection. Austin is responsive and knowledgeable of pool repairs that we have needed. We will never use another pool company again!
Description of Work: Pool resurfacing and pool tile and coping replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE H.
09/2018
5.0
pool cleaners
  + -1 more
They have always been responsive and very dependable.
Description of Work: CPR does our monthly maintenance service as well as repair or replace equipment as needed. We also hired them to resurface our pool with a pebble surface.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from CPR Pool Service
Thank you for the review and your continued business.

AMY G.
01/2018
5.0
pool cleaners
  + -1 more
We hired Carolina Pool Renovations a few years back to handle our pool remodel. Everything went very well with that project so it was a no-brainer who to call when our pool pump kicked the bucket in freezing temps this winter. We needed to get the pool up and running asap so the water could circulate and keep the pipes from freezing. Carolina Pool was very responsive and replaced the pump as soon as possible. In the meantime, they gave us great advice on how to try to keep the above ground pipes as warm as possible so nothing would be damaged while we waited for the pump. Everything worked out well in the end. These guys know everything and anything there is to know about pools. I trust them very much.
Description of Work: Replace Pool Pump in Sub-Freezing Weather

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$436

Response from CPR Pool Service
Thank you for the kind words. We work hard to maintain our reputation and ratings. Thank you again!

    Contact information

    774 Corporate Blvd Suite 102, Rock Hill, SC 29730

    cprmypool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service,
    Pool Sales Construction and Installation

    FAQ

    CPR Pool Service is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    No, CPR Pool Service does not offer free project estimates.
    No, CPR Pool Service does not offer eco-friendly accreditations.
    No, CPR Pool Service does not offer a senior discount.
    No, CPR Pool Service does not offer emergency services.
    No, CPR Pool Service does not offer warranties.

    Contact information

    774 Corporate Blvd Suite 102, Rock Hill, SC 29730

    cprmypool.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM