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Comfort Zone of the Carolinas

Heating and Air Conditioning

About us

Comfort Zone of the Carolinas has been providing exceptional customer service for over a decade. We have established an incredible team of service technicians and installers who pride themselves in providing a quality install and a thorough check of your system. We will always go above and beyond to exceed customers expectations so they know they have someone they can rely on when the need arises. We provide routine maintenance, repairs and new system replacements. Comfort Zone of The Carolinas represents fine heating and air conditioning manufacturers like American Standard, Carrier and Honeywell but service all makes and models. We have received many dealer awards, not just for sales, but also for extraordinary customer satisfaction.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Residential Service, Maintenance, New Installation and Repair, Commercial Service, Maintenance, New Installation and Repair

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

John T.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
We've used them before and they are good. They are excellent. It didn't really take them long. I know you're paying for parts and knowledge too but it seemed a little high to me. They called to confirm and then called to confirm again which is great.
Description of Work: They replaced a capacitor in the air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Kevin B.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig W.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
It's been a few years since I did a winter tune-up to my furnaces. Comfort Zone provide a great price and convenient time, so I selected them. The service tech arrived on time and spent over an hour servicing both furnaces. After he was done, he walked me through the systems and showed me some things to look out for as my furnace gets older. He let me know which parts are likely to fail in the coming years and gave me a list of prices so we can prepare. All in all, I was very satisfied.
Description of Work: Winter maintenance tune-up of two furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Reginald W.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
They Were very professional and very timely. The owner came to the job site to ensure that the job was done right and he followed up to address any issues or concerns.
Description of Work: Installed 2 ac units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Meghan P.
10/2011
5.0
heating & air conditioning/hvac
  + -1 more
Jason had confirmed in an earlier visit that our existing gas pack was beyond repair. He came to the house to discuss our needs and present us with our options. He listened well, was detailed in his recommendations, and steered us in the direction that would best address our concerns. Specifically, our family suffers terribly from the dry air in winter, and Jason recommended a hybrid unit that runs on electricity down to an adjustable, pre-set temperature, then switches to gas once the outside temperature falls below the set-point, leaving more humidity in the air at those higher temperatures. Another concern was the fact that the thermostat is above the television, and subject to the heat the television emits. Jason recommended a thermostat with the ability to read the temperature at either the wall or a remote sensor. On the day of installation, the servicemen arrived shortly before the appointed time. They completed most of the outside installation before coming in to install the thermostat. Other than the short amount of time they were in the house, we hardly knew they were there. In all, the installation took 4-4.5 hours (they had projected 4-5 hours). As far as I can tell, the installation went without a hitch. At our instruction, they left some drywall dust and wire insulation behind. There were no remnants of the old unit or pad. My only two complaints, if I had to come up with any, were a screw we found on the driveway several days later, and the just slightly off-level thermostat that I haven't bothered to straighten yet. Otherwise, they were unobtrusive, professional, early and efficient. I wouldn't hesitate to hire them again (and, in fact, am inquiring about a whole-house humidifier now).
Description of Work: Comfort Zone of the Carolinas installed a new hybrid heat pump including: advised on financing options removal of old unit and pad installation of new pad inspection and sealing of ductwork installation of new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

    Contact information

    1740 E Main St, Rock Hill, SC 29730

    http://comfortzonesc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured

    Licensed*

    Trade License Number
    M108810
    Trade License Locale
    South Carolina
    Trade License Authority
    SCLLR

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    Comfort Zone of the Carolinas is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Comfort Zone of the Carolinas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Comfort Zone of the Carolinas offers free project estimates.
    Yes, Comfort Zone of the Carolinas offers eco-friendly accreditations.
    No, Comfort Zone of the Carolinas does not offer a senior discount.
    Yes, Comfort Zone of the Carolinas offers emergency services.
    Yes, Comfort Zone of the Carolinas offers warranties.
    Comfort Zone of the Carolinas offers the following services: Residential Service, Maintenance, New Installation and Repair, Commercial Service, Maintenance, New Installation and Repair

    Contact information

    1740 E Main St, Rock Hill, SC 29730

    http://comfortzonesc.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day