ASHMAN APPLIANCE SVC

It went excellent, the owner of the company was the who came in to the consultation call.

Called on a Saturday and the response was immediate. Neil found the problem, showed me what happened and the repair was made within 5 minutes. I was not charged for a weekend call, or for the repair. I highly recommend this business!

Great. He showed up when he said he would, he ordered the part and it came back sooner than expected.

They had to order a new motor. So the were 2 visits. They rang the doorbell within the first 5 minutes of their service window both times.

The gentlemen I spoke asked a number of questions to diagnose the microwave's age, operating problems, etc. He then gave me an approximate cost estimate and indicated that most microwave's are expected to last 8 years. Since ours was 7 years old, he recommended replacing it rather than repairing it. (FYI_Ashman does not sell microwaves). I was very impressed by Ashman's expertise and honesty. I highly recommend calling them to help you with any appliance repair needs.

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I initially met Ashman Appliance in May 2015 when they were retained by the seller to repair a microwave. I was so impressed with the work that I kept their contact information. I was pleased to see that Ashman Appliance's reputation on Angie's List lived up to my experience. On Sept. 1, I called Ashman Appliance after a string of other repair companies failed to show up for appointments. I had been without a working fridge for 34 days when I called Mr. Neal Ashman. I was on edge to say the least! Mr. Ashman was patient, unprofessional and helpful. Within 12 hours, I had a service appointment. He was on time, quickly discovered the problem and quoted a fair price for the replacement part and labor. I would call Ashman Appliance again in a heartbeat and recommend the company without reservations.

I called him & he arranged his schedule to come out the day after I had the appliance delivered to my house. He showed up when promised & installation was completed quickly & efficiently. Nice guy - good service experience. Would use him again.

Provider was asked to provide proof of previous repair made by him. Repair failed less then 3 weeks after repaired. Provider said would mail proof but never did.

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Neil replied quickly to my original call, researched the unit and problem description, and called back the same day to give me a cost estimate and schedule appt. He actually got the part in early and was able to schedule my appt. sooner than ecpected. He called about an hour earlier than expected and was able to arrive sooner than planned. The repair was completed quickly and efficiently. Neil was both friendly and professional. I received a pleasant surprise when he presented the bill and it was actually less than the estimate! Honest, dependable, and efficient at a reasonable price.

Very honest man. Could have charged me for a service charge, but instead advised me to use the money toward a new oven.

Freezer on the blitz, as well as a built-in microwave. Although it was Saturday, near noon, he answered the phone. After giving me general information about the age of my appliances and typical repair costs, he gave me the information I needed to take the next step. All at no charge.

My wall oven went out in the middle of cooking dinner on Tuesday evening. I called Neil on Thursday morning and he came out just after lunch the same day. Much to my dismay, it was not something simple (inexpensive) such as the thermostat. Neil said the circuit board was bad and needed to be replaced. He quoted me a price, I said OK and he ordered the part. He said it would be a couple days. To my surprise, he called Friday at about Noon, said he had the part, and could be out in about a half hour. He arrived in about 20 minutes, installed the part, tested the oven to make sure everything worked, and was on his way. To top things off, the final cost was less than the quote from the day before. I would call Ashman Appliance in the future without reservation.

My son's Maytag would not spin or drain after the wash and/or rinse cycle. I located Ashman Appliance Svc on here since they were also in Rock Hill. I called Neil Ashman and he answered on the 2nd ring. He and I spoke regarding the issue, the washer make/model, my son's limited window of availability and when he thought he might be able to look at it. He informed me that he might be able to swing by today and sure enough, he called me about 1.5 hours later to say that he could be there in 20 mins, well inside my son's schedule! He arrived on time and immediately found the issue, fixed it and was on his way! He even showed my son what he fixed in the event it gave him any further issues. I am very impressed and would definitely call him again!

I saw the great reviews Ashman Appliance had on Angie's List, so I called. Mr. Ashman listened to my problem - the washer wouldn't spin and the dryer frequently didn't finish the cycle and displayed an error message - and scheduled time with me for the next day. I had scheduling conflicts and he accommodated them. When he arrived, he explained the issue with the dryer and my options while he was fixing the washer. While working he also explained some simple steps I could do to keep both machines in good working order. He was prompt, efficient, professional, and courteous. I recommend him to others, and would use him again myself.

First, let me start by stating that I DO NOT like to call service or repair providers if at all possible. I'd much rather try to fix the problem myself, of ten to the dismay of my wife. A few days ago when I opened the dishwasher to empty it after a wash cycle I found the bottom of the unit filled with dirty water that had not drained after the wash cycle. I removed the dishes and after the water cooled, reached into the bottom of the unit to remove the drain filter and see if something was blocking the drain. Not finding anything, I ran a rinse cycle to see if it would drain. It did not. I then removed the drain hose from where it enters the garbage disposer and made sure both the hose and the disposer were clear. Then ran another rinse cycle with the drain hose in a bucket. Still no water drained from the washer and I never heard the drain cycle begin. After many towels used to soak up the water in the bottom of the unit I removed what components I could from the bottom of the unit but could not find anything. Stumped and not having the time to pull and disconnect the diswasher itself and start taking it apart, I gave in and called Ashman Appliance after reading the positive reviews on Angie's List and seeing they were local. I called on A Monday morning, spoke with the owner, I believe, he asked a few diagnostic questions and said he could probably get someone out there either Tuesday or Wednesday and would call me back to let me know which. He called back that afternoon and said someone could be there between 10:30 and 12:30 on Tuesday. At 10:25 Tuesday morning the technician showed up and immediately went to work as described above. Work was performed professionally in about 30 minutes and he even threw in a 'free' diagnosis of a problem I'm having with a seven year old refrigerator and called back to his office to get a rough repair estimate. I'm very satisfied and would definitely use them again and recommend them strongly.

We were having mildew issues with our top load washer so I called Ashman to see if he would come take a look. After spending about 10 quality minutes on the phone - he picked up right away - I found that I did not need a service call after all. Advice he gave me was great and AT NO COST which was unexpected. He walked me through the reason for the mildew smell, how to correct it and also how to prevent it in the future.GREAT experience with him.

I had used Ashman appliance many times before with a home warranty company and knew how terrific they were. Imagine my delight when I checked on Angie's list for an appliance repair company in my area and found Ashman Appliance listed! Neil had me send him the model number so he could be sure to have any necessary parts on hand for the service call. He called to tell me he was ordering a switch for me and would call when it was in. As promised, he called a day later and scheduled the service call. Neill called back on the morning of the service call to advise his brother Kevin was on his way..... right on schedule! Kevin made a b-line directly to the problem and remedied it in minutes. These brothers are a treat to deal with. They are polite, professional, and considerate of my time. I will use them EVERY time I need appliance repair.

Built in Fridge broke, Called home warranty company they assigned the company. Company called within a couple hours scheduled a visit to see what needed to be repaired. Came to the house was early for the appointment. HUGE PLUS!!!!!! Discussed the situation and ordered parts. Called during week to update on parts status and then called to schedule repair. Day of repair was on time and quickly repaired the fridge. HUGE points for a smooth transaction and respect for my timeframe and lack of fridge Would reccomend this company.

Timely and very professional. Appliances are working good.