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Porch Outfitters Inc

Decks and Porches, Sunrooms and Patio Enclosures, Screen repair,

About us

Porch Outfitters is a licensed residential builder that specializes in customer first home improvements. We are a nationally awarded sunroom builder and recognized as one of the best in the country. We serve the Low Country and Coastal Empire from Charleston, SC to FL. Our team of professional designers, engineers and support staff are at your service to assure a seamless process during and after your renovation project. Starting from the point of first contact to your final certificate of occupancy and beyond we are certain to exceed your expectations. Additional DBA - Porch Outfitters, Porch Outfitters Construction Company.

Business highlights

35 years of trusted experience

Services we offer

Residential general contractor, sunrooms, screen enclosures, conventional additions, pergolas, awnings, hurricane storm protection, garage door screens, patios & remodeling,

Services we don't offer

N/A

Amenities

Warranties
Yes
Senior Discount

1%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.140 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
45%
4
23%
3
8%
2
13%
1
13%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.1
responsiveness
3.8
punctuality
3.9
Showing 26-40 of 40 reviews

Kallie E.
04/2018
5.0
awnings, concrete repair, decks, garage doors, masonry, remodeling, roofing, screen repair, replacement windows, home builders, stucco, home remodeling, sunrooms, hardscaping
  + 12 more
They do awesome work.
Description of Work: Concrete poured - sunroom addition and paved patio area with a pergola and fire pit added - our neighbors had their pool enclosure redone in lanai style

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen G.
07/2016
4.0
decks
  + -1 more
unknown
Description of Work: Work was done well. Porch bucks did not work out felt scammed!
Rating CategoryRating out of 5

Maureen G.
03/2016
5.0
remodeling
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

jane G.
11/2015
2.0
decks
  + -1 more
unknown
Description of Work: Price point was too high.

Rating CategoryRating out of 5
value
1.0


Arthur S.
10/2015
4.0
concrete repair, decks
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Jo F.
08/2015
4.0
sunrooms
  + -1 more
.
Description of Work: They converted our screened in porch into a sun room.
Rating CategoryRating out of 5
Yes, I recommend this pro
$12,000

MARY B.
03/2015
1.0
remodeling
  + -1 more
unknown
Description of Work: Terrible customer service. Will never use them again. They make promise after promise that they do not keep.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Verna B.
10/2014
3.0
decks
  + -1 more
unknown
Description of Work: The finished product seems to be fine. The process getting there was a train wreck. 3 different people had a hand in the estimation, and all had a different take on what was required. After the contract was signed we were told a cement overlay was required that would cost us an additional $1,600. We refused to pay, and it suddenly wasn't important. | |The outdoor light would only work if the ceiling fan was running, and would only go bright if the fan was on the highest speed. When that was being fixed, a fan blade was broken, then replaced but the fan was out of balance. A new fan had to be purchased by the contractor. The County Inspector told us a landing was required, but nobody at Porch Outfitters ever mentioned it. We insisted it be done at the contractor's expense and it was. | |While arriving for work one day, the truck went onto the neighbor's lawn and broke off a sprinkler head. It was repaired by Porch Outfitters. | |Once Porch Outfitters said they were "finished", we did a walk-around and found enough items needing attention that a crew of 3 took an entire day to correct them all. The project manager was insisting upon full payment before everything was corrected, and when I told her that nothing more will be paid until ALL of the work is completed she got an attitude. | |Trying to reach someone at Porch Outfitters office is a chore. Calls were often not returned as promised, and appointments were routinely not kept or they were late in arriving. | |Finally, the project manager has very poor customer service skills. She approaches every issue from the agenda of the company rather than trying to address the concerns of the customer.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$15,000

Response from Porch Outfitters Inc
Client was unresponsive to our requests for a post construction survey. Review does not mention the free upgrades & accommodations given at no charge.

John Q.
04/2013
5.0
decks, screen repair
  + 0 more
Porch Outfitters Inc. did exactly what they told us they would do. They did it on time and on budget. I was very pleased with them.
Description of Work: Porch Outfitters Inc services added a screen room to the back of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVE S.
03/2013
5.0
decks
  + -1 more
Met John at the Savannah Home Show. Immediately tried to sell me a plastic window version of the screen room which we had zero interest in. Made appointment to have him come out and give us an estimate. Was very professional and called in advance to verufy time. He gave us a quote on the spot. Two other vendors took more time and then really didn't follow up or ask for my business. John also asked us what else we needed and we said a porch floor. He showed us some concrete blocks that loked interesting but the price was way out of our budget. Met Dave, the owner. on a follow up visit to their showroom and we decided on a better door for the screened porch since it would have a lot of traffic. We cut a deal on the spot and everyone was pleased. At the very last minute I saw some different colored channel and Dave said no problem; and no extra cost. Install team of Arturo and Cleveland were absolutely the best. They had a QC person come out and inspect the job afterwards. Required only one slight adjustment which was no a hassle at all. I wish every contractor was this professional.
Description of Work: Screened in our porch which had an existing roof and pillars. They screened it in and provided one door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Pierre M.
12/2012
4.0
decks
  + -1 more
We are enjoying our porch. We were very concerned about the length of time it took for work to start after they took our very large deposit. It took many phone calls, and our decision to cancel the job and put it back out to bid, until we finally got on their schedule -- nearly 4 months after taking our deposit. The delay was not with zoning, building inspection or homeowners association rules, primarily it was that they didn't even start the approvals process until 8 weeks after accepting our check, and then because of employee turnover, different people in their office kept asking us (the homeowners) for the same information over and over, as if there were no notes in the file explaining even the basics of our job. When the construction finally started, it went quickly, with them using other subcontractors (we think) to do phases of the job. We weren't home the afternoon that the decking subcontractors did their work or we would have asked for deck screws rather than nails, because everyone knows that in the South nails will pop up as the wood cures. They like to use nail guns, of course, for speedy work, but the screws are better quality. The raised nails are a safety hazard in bare feet and we're constantly pounding them in as they pop up. This was a very pricey porch product but we've had heavy winds and rain, and the roof and sides are holding tight. It looks good and the roof joining was done well so that the addition doesn't look like an afterthought. Porch Outfitters offers a nice finished look and it's unfortunate we must warn others here about the lengthy delays in construction, but be forewarned about their sales promises to have the thing built a month after taking your check. With us it was four times that amount and we lost the entire temperate spring season. We had to wait until fall to really use it because it is too hot here most summer days.
Description of Work: Added on a screened porch to our house

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$15,000

Response from Porch Outfitters Inc
I am happy they are enjoying their project, it turned out beautifully. The materials and workmanship are clearly superior to their neighbors porch. The project was completed three weeks past the estimated timeline projected on their contract due to the high demand of our services. The homeowner rated our quality of work & materials, professionalism, cleanliness and overall performance as “EXCELLENT” and wrote to us: “great workers, conscientious and hardworking, a pleasure to work with”. At Porch Outfitters we never sacrifice quality. Our crews are employees and we do not bring in subs to rush through projects. I would rather have a project take a little longer and turn out excellent rather than assigning it to a sub and lose control & quality . We have a full time office staff that is available to answer customer questions. One thing is certain there is no better sunroom or screen room builder in SC or GA and if anyone would like more information please feel free to contact me directly: 877-PORCH-01, David Justini, owner.

Kate H.
12/2012
5.0
sunrooms
  + -1 more
They were very professional. They came to my house gave me estimates on different kinds of materials plus told me all about their different warranties. Showed me demonstrations on each product, plus colors and sizes. They weren't pushy. Told them what I would like to have done with my porch and they said they could do it. I was a little set back by the price but after getting other estimates I decided that they had the best deal.
Description of Work: They removed all the old porch added 4 inches of concrete to raise the porch then built 10x 20 sunroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$48,000

Tim R.
11/2012
4.0
decks
  + -1 more
Project not completed until nearly four months after contract signed. Poor communications early on. Once work was underway, they did a great job.
Description of Work: Added screened porch over patio with pavers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$10,000

David S.
01/2012
5.0
decks, masonry, stucco
  + 1 more
It was fine. I think they did pretty good. They did a lot of follow ups. The project manager came out and they inspected it and made adjustments. Everything was made to our satisfaction.
Description of Work: I used Porch Outfitters to put in an indoor enclosed porch and they installed brick stucco on top of the cement inside the porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Paul R.
11/2011
5.0
decks
  + -1 more
They have very excellent reputation in the area. They did very high quality work. The people who came really knew what they were doing. I have a 10% hold back until their supervisor comes over and walks the job. I am totally happy that I don't pay them the last 10% until I am satisfied. Their sales people are very well qualified and really know what they are doing. I had a paver patio put down first before the screen room went up. Both the paver folks and the screen room folks did a very good job. They were very easy to work with. They really look up to quality. I saw the end of the screen room and the person who had erected it went all around and spray painted all around where they had scratched the aluminum and also replaced some things that was not right. They are very comprehensive in what they give you when they are finished. Everything was up to my satisfaction. They were a little pricey.
Description of Work: I used Porch Outfitters Inc two days ago to add a screen room to my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500
    • 1
    • 2(current)

Contact information

174 Browns Cove Rd, Ridgeland, SC 29936

www.porchoutfitters.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Decks and Porches,
Sunrooms and Patio Enclosures,
Screen repair,
Concrete Pouring and Repair,
Roofing,
General Remodeling,
Masonry,
Pavers and Hardscaping,
Kitchen and Bath Remodeling,
Stucco,
Windows,
Garage Doors

FAQ

Porch Outfitters Inc is currently rated 4.1 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Porch Outfitters Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Porch Outfitters Inc does not offer free project estimates.
Yes, Porch Outfitters Inc offers eco-friendly accreditations.
No, Porch Outfitters Inc does not offer a senior discount.
No, Porch Outfitters Inc does not offer emergency services.
Yes, Porch Outfitters Inc offers warranties.
Porch Outfitters Inc offers the following services: Residential general contractor, sunrooms, screen enclosures, conventional additions, pergolas, awnings, hurricane storm protection, garage door screens, patios & remodeling,
N/A

Contact information

174 Browns Cove Rd, Ridgeland, SC 29936

www.porchoutfitters.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM