He refused to work on my dryer unless I removed the top piece. He had a helper but refused to come and repair the dryer.I am a woman and have no help to lift the top piece. Not sure if they are lazy or just don't need the business!
Description of Work: I called to ask for service on a Maytag Neptune Stackable Dryer and was told it was too much work. That if I would take the top off they would work on it! What is the deal? The man on the phone was neither helpful nor was he friendly. Won't call them again!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Jerome B.
10/2016
5.0
appliance repair
+ -1 more
Service person diagnosed the problem and overall we were very satisfied with his quality of work and corresponding advice.
Description of Work: Refrigerator was not cooling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Margaret C.
10/2015
5.0
appliance repair
+ -1 more
Assuming the part arrives in a few days, just great. By putting in my model number on the Landreth website, I was able to see both the parts list and the associated schematic. As it turns out, the part I needed (plastic handle) is part of an assembly, so I called the number shown on the website, got someone very quickly who advised that the handle was part of an assembly, gave me a price, took my order, and wished me a nice day. Assuming my engineering degree is sufficient to allow me to open up the door and replace the assembly, I am well on my way to a return to automated dishwashing, vice in-the-sink dishwashing! :c)
Description of Work: Directed me to an on-line parts house who sold me the part I needed.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$35
Debra B.
12/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: I placed a phone call and call was returned the next day. After explaining the problem I was having with my washing machine, I was told how to fix it myself and was given a mass of information about my machine that I never knew. He could have come out, fixed the machine and charged me a bundle. Instead, he was honest and helpful. Plus he gained my gratitude and my future business. Thank you.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Katharine W.
02/2014
5.0
appliance repair
+ -1 more
Our 14 year old Maytag washer displayed a ND on the panel, which meant the drain was not working. I called Landreth, and they asked for the model number in case a new pump was needed and scheduled the service for Friday. Johnny Landreth arrived Friday at the scheduled time, removed the panel from the machine, and determined that the pump was not working. He put in a new pump and got it working, but it was leaking somewhere in the housing. He advised that to repair plus the cost of the pump would total about $400. We decided that it was probably time to get a new washer. He removed the pump he had installed, and charged us only $85 for the visit, even though he had spent at least 2 hours there. We found him to be honest, competent and knowledgeable, as well as very nice.
Description of Work: Diagnosed and attempted to repair our Maytag washer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Harold C.
08/2013
5.0
appliance repair
+ -1 more
Sensor went out and had they come out to fix it. They did a really good job.
Description of Work: Fixed my front-loading dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Thomas H.
06/2013
5.0
appliance repair
+ -1 more
Landreth's responded promptly and were on site within 4 hours of my call. The repair was done quickly with the parts replaced and the refrigerator back in service. I was very satisfied with the service. I, too, experienced the telephone issues others have mentioned. While the person on the phone was clearly knowledgeable, his attitude was somewhat less than and quot;customer-friendlyand quot;. However, he promptly got the required facts and dispatched a technician. The service and the end result were completely satisfactory. I would recommend customers not be put off by the telephone experience. I was charged $75 for one hour of labor plus 2 parts.
Description of Work: Repaired a 20 year old secondary refrigerator that had stopped cooling. Apparently a recent storm had caused a relay and overload stop working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Janet S.
04/2013
5.0
appliance repair
+ -1 more
my first time using Angie's List - I looked for the provider with the most positive reviews and gave them a call. The guy on the phone - didn't know what he was talking about. BUT the guy who came - identified the problem correctly immediately and fixed it in no time. I saw one and quot;Fand quot; review which described a phone experience. I agree - whoever answers the phone didn't listen or diagnose properly. My husband was out of town but I had already called him and knew what the problem was - just needed someone honest to fix it. In spite of the phone experience, I let them come based on the reviews I read. I paid less than the estimate (because less of a problem than the phone guy thought). Overall, the technician knew what he was doing, came when he said and got it fixed. Charged $75/hr for labor which I thought was a little high (my expectations were around $50/hr but I rarely call a repair person). He got in and out in about 30 minutes and the washing machine runs like new.
Description of Work: Problem with washing machine that wouldn't drain or spin. Lid switch/sensor had to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Michael S.
03/2013
5.0
appliance repair
+ -1 more
My side-by-side refrigerator stopped working. Fortunately I have a spare refrigerator (an oldie but goodie) in my basement which I promptly plugged in, let cool down, and moved everything from upstairs to downstairs. I checked Angie's List and saw that Landreths was highly rated. I called on a Thursday afternoon and Mr. Landreth said he'd be at my house Friday afternoon. Friday afternoon, the doorbell rang and there he was. After a quick diagnosis, a repair was made and my refrigerator was as good as new. Yes, I will call Landgreths when my next appliance decides to take a holiday!
Description of Work: Repair of my side-by-side refrigerator. A relay had failed and was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Art L.
11/2012
5.0
appliance repair
+ -1 more
We have an undercounter refrigerator (value new $3,000) that quit working. We called Landreths for a repair estimate on a Monday and were advised to plug the unit back in and someone would contact us. We received a call back from Landreths on Tuesday. We reviewed the symptoms and they explained the probable cause and provided recommendations for repair or replacement, along with advice on what to avoid in a replacement unit. Landreths noted that they are not a repair agent for this particular brand but provided valuable information free of charge. Their straighforward approach and professionalism was refreshing and I would surely call them for other appliance repair requirements. Altogether we spent 11 minutes on the phone for both calls and there was no charge.
Description of Work: Under counter refrigerator quit working; resolved by telephone.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Barbara S.
11/2012
5.0
appliance repair
+ -1 more
Based on the current reviews, (All A's), I called Landreth Appliance Service and was not disappointed. He was very friendly, professional, and came within 24 hours. The washing machine, which I thought was a gonner, was repaired, like new. Service charge, which covered all the labor, was very reasonable, and he brought the necessary parts with him and the cost for those was reasonable as well. It took less than one hour and he left the work area clean. Will not hesitate to recommend or use again!
Description of Work: Washing machine was repaired. Needed a new pump and belt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
PATRICIA B.
08/2012
5.0
appliance repair
+ -1 more
The technician arrived on time, gave me the exact amount of the parts needed for the initial service call, and came after hours to fit my schedule. I was very pleased with his service and will use him again. if needed. He was very professional and treated me with respect.
Description of Work: A GE wall oven would lock the door, turn off the heat after 20-30 minutes, and give me a error code of F9. Called Landreth Appliance who asked several questions and told me that he would get back to me after he confirmed his diagnosis with GE. He called back and told me what was wrong, how much it would cost, and how long it would take to fix it.The technician came at the appointed time and replaced the parts, but the oven still would not work properly. After thinking a few seconds, he took out the fan motor, greased it, and reinstalled it. Now, the oven works correctly. Instead of telling me the fan was broken and needed to be replaced, he saved me several hundred dollars by fixing it on the spot.While we were testing the oven, I told him about trouble with my stovetop needing a new element, refrigerator needing a valve in the back to allow water to the icemaker,and dishwasher that was not cleaning the dishes. He said that he could fix them with no problem, and he did. He had parts on his truck. Now I have a fully functional kitchen.The price was reasonable, and he took his time to be sure the appliance worked properly before he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Mandy P.
08/2012
1.0
appliance repair
+ -1 more
See above
Description of Work: I did not have a pleasant experience at all. I called to schedule a service call, but the gentleman who answered told me that I had inadvertently turned off a light switch that controlled the dishwasher. I tried to tell him that the dishwasher did beep when I pushed the touch screen panel, which indicated to me that the unit was getting power. He was very condescending, telling me that I was not listening to him. He again proceeded to explain what I heard him say prior. I did repeat the steps again, just to ensure that I had not missed anything. I then proceeded to call White's in Easley. I could not have asked for a more polite person. White's will be coming out next week to take care of the unit.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Mary Ann H.
06/2012
5.0
appliance repair
+ -1 more
The service technician called about 30 minutes before they were on there way to confirm the appointment. Corrected the problem and the bill was reasonable. Very professional. I would definitely use Landreths Applicance Service in the future.
Description of Work: Dishwasher would not drain. Thought it could be due to grease but it was a broken motor part on the drain assembly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Edwina W.
06/2012
5.0
appliance repair
+ -1 more
I thought my washer was slinging grease on my clothes so I called Landreth's. They returned my call later in the afternoon then called again first thing the next morning and arrived right away. My washer does not have a transmission so there was no grease involved. The technician checked out the washer which was fine, and noticed the detergent and fabric softener nearby. He told me there was a build-up of detergent and sofener which was getting on my clothes. I showed him a towel with the spots, and he was able to verify that it was detergent and fabric sofener build-up. He told me to run the clothes through the washer again with a cup of vinegar. When he left, I followed his directions, and the spots came right out of my clothes. The technician's name was Wade, and he brought a female technician with him which really put me at ease since I am a female and happened to be at home alone at the time. They were courteous, professional, and honest.
Description of Work: The technician checked out my washing machine by taking off the front panel and running some water into the tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rebecca T.
01/2012
5.0
appliance repair
+ -1 more
essor away to be rebuilt.The whole staff worked to repair an older hard-to-find oven part. Though it took four weeks to reorder a new part (it had to be rebuilt). Wade and Elizabeth came to my house 4 times to work on my oven to make sure it was working perfectly. They were responsive and returned phone calls promptly. I'm positive they saved me from having to replace my whole oven. I couldn't have had a better experience!
Description of Work: The control panel and processor of my built-in double oven failed. Since the oven has been discontinued, we had to send the processor away to be rebuilt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Charles D.
11/2011
5.0
appliance repair
+ -1 more
Called on Wednesday to request service. Since they had the part in stock they arrived on Thursday and replaced the ice maker. Fast friendly service.
Description of Work: Replaced damaged ice maker
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Rick M.
10/2011
5.0
appliance repair
+ -1 more
Great service!
Description of Work: Washer/dryer combo was not working in my rental apt. They came out to the unit and repair the washer. Great company!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
DALE J.
07/2011
5.0
appliance repair
+ -1 more
Very happy with service.
Description of Work: I had turned off the water to my washing machine and forgot to turn it back on the next time I used it. This caused the machine to jam. It wouldn't run the cycle but I also couldn't turn it off without unplugging it and couldn't unlock the door(front loading washer). This happened on a Saturday evening so I called Landreth's first thing Monday morning and they sent Wade out later that same morning. He seemed very familiar with these types of problem and was able to clear the CPU and unlock the door. I was very happy because I was afraid that I has fried the CPU.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Louis J.
09/2009
5.0
appliance repair
+ -1 more
very professional, knew the appliance very well.
Description of Work: replaced computer board in Kitchen-aid dishwasher. There was a large burn mark on the the computer board.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
GAIL H.
09/2008
5.0
appliance repair
+ -1 more
The first time he came out he fixed the dryer and it worked just fine but it was an older model and it broke again later. He came back out to repair it again and didn't charge us at all. We were so happy with him that we paid him for the work anyway.
Description of Work: He came out to repair a problem with a GE dryer.
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Service Categories
Appliance Repair
FAQ
LANDRETHS APPLIANCE SERVICE is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 8:30 AM - 1:00 PM
LANDRETHS APPLIANCE SERVICE accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, LANDRETHS APPLIANCE SERVICE does not offer free project estimates.
No, LANDRETHS APPLIANCE SERVICE does not offer eco-friendly accreditations.
No, LANDRETHS APPLIANCE SERVICE does not offer a senior discount.
Yes, LANDRETHS APPLIANCE SERVICE offers emergency services.
Yes, LANDRETHS APPLIANCE SERVICE offers warranties.
LANDRETHS APPLIANCE SERVICE offers the following services: Appliance repair and appliance parts sales.