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Joan M Kelly - Keller Williams Realty Inc

Real Estate Agents

About us

We strive to be the real estate company that provides the ultimate in customer service. We listen to YOU in helping you find your dream home or sell your home and provide guidance and eduation in all things real estate!

Business highlights

20 years of trusted experience

Services we offer

Real estate.

Amenities

Free Estimates
Yes

Reviews

3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.7
value
2.3
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Showing 1-6 of 6 reviews

Kiril Z.
06/2016
1.0
real estate agents
  + -1 more
The Realtor was totally dishonest in representing me. As a buyer's agent she should have insisted on independent licensed roofer opinion as of the condition of the purchased property. She relied on the statements of a general contractor hired by the Seller's agents stating the roof is free of leaks. Whom is the contractor going to support- the Buyer or the Seller? I ended up buying a house with severely damaged roof- something that was disclosed to me 3 months after purchase by my termite bond inspector. My realtor had no interest in protecting my investment- she was working on closing much higher priced homes at the same time. A house sold for 113.500 was not a big deal. And she is lying that I have replaced the roof, i simply didn't have the means for a new roof after purchase, leave aside the shock of buying a house with damaged roof. As you well know, the roof is the most important element of a house structure. The home inspector recommended by HER failed to assess the true condition of the roof, observing it "through binoculars". Don't forget folks, these so called professionals work in pairs. I will file a complaint with every association of realtors in the Hilton Head area/SC and also with the Real Estate Commission in Charleston SC. This agent didn't even apollogise for the harm she has caused me. Please make sure the roof of your dream house is inspected independently and your realtor has your best interest at heart.
Description of Work: acted as my realtor

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$113,500

Elisabeth F.
02/2016
5.0
real estate agents
  + -1 more
unknown
Description of Work: Joan Kelly was our realtor helping us find a home in Sun City. She knew all about Sun City, the services available, the different style homes, about the various neighborhoods and about the area. She spent a lot of time with us and never rushed us. My husband had a stroke so there were style homes that were not good for us and she made sure she did not waste our time by showing us inappropriate homes. Joan was a pleasure to work with and she became a friend. Joan and her staff are efficient, professional, knowledgeable, honest and worked for us. I would recommend her without reservation.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kiril Z.
07/2015
1.0
real estate agents
  + -1 more
Total disaster. Was not able to close on the house until January, 2012. Did not work effectively with my lender, Bank of America. As a first time home buyer, i depended heavily on my agent. The house I bought turned out with a damaged roof, she never took care to protect my interest. The closing attorney SHE recommended was worse than her- i had to fire him and hire a new attorney, adding to the cost of my contract. Although she would tell you presumably i didn't qualify for financing, total b/s. I had excellent credit 750+ and was prequallified by Bank of America. They needed documentation from her, which she was too late providing, resulting in my first contract being cancelled by the Seller. Buyers beware!
Description of Work: Acted as a buyers agent on my behalf.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,000

Response from Joan M Kelly - Keller Williams Realty Inc
I am sorry that [Member name removed] is unhappy with the service I provided however I would advise buyers and sellers to please check Trulia for many 100% positive reviews on the service I provide as a realtor. My team and I have successfully sold 100's of homes in Bluffton/Hilton Head and were in the top 10 of realtors in the Hilton Head MLS in 2014 and have many repeat clients. We would not have had this level of success without providing excellent customer service and genuine concern for our clients. [Member name removed] purchased a short sale in Jan. 2012 and I successfully negotiated repairs to be made by the seller, including roof repairs, which is unheard of in the purchase of a short sale. [Member name removed] lender delayed the closing repeatedly by asking for more and more documentation that was above and beyond what was typical. I complied with every request from the lender immediately. The home [Member name removed] bought was free of leaks and damage at the time of his purchase. MORE THAN 2 YEARS AFTER HIS PURCHASE [Member name removed] replaced his roof and the roofer claimed there was not sufficient air circulation in the roof leading to the early failure of his roof. I am not a roofer but I did consult with several roofers when [Member name removed] filed a lawsuit against me and the home inspector that he hired at the time of the purchase and was told that the ridge vent definitely should have provided sufficient ventilation for his home. I did go to court along with the home inspector to fight his allegations and the magistrate immediately advised [Member name removed] that he had no grounds for his claims. One cannot make claims when something in a home fails years after purchase. If [Member name removed] roof truly was defective at the time of purchase he would not have been able to wait for over 2 years to replace the roof; his home would have been severely damaged by leaking water. I worked very hard on [Member name removed] behalf to protect his interests and even got all the defects in his home inspection taken care of. This is NOT typical in a short sale. I worked for months to get him to closing as anyone who has experience with short sales will tell you. I also firmly believe in making my client's happy and doing the right thing, however I cannot accept responsibility for something that happens years after purchase. [Member name removed] continues to try to harm my reputation more than 3 years after his purchase and I do hope that he can accept that he either was mislead by the roofer who replaced his roof regarding it's condition or there was some other reason for his roof's premature failure that was not evident at the time of his purchase since a licensed roofer inspected the roof and took care of any existing problems at that time. I do wish [Member name removed] the very best and hope that he can find peace.

Jessica A.
05/2014
5.0
real estate agents
  + -1 more
unknown
Description of Work: My husband and I are moving from California to South Carolina and looking for assistance in finding a place to live. We are in the early stages but Joan has already been so helpful. She is both professional and yet you feel like she is a good friend looking out for you.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John M.
10/2012
5.0
real estate agents
  + -1 more
if you are interested is personal, knowledgeable service, Joan Kelly is your Realtor. She knows the local market and will keep you continually informed . Outstanding !!!
Description of Work: Joan is exceptionally qualified , knowledgeable, personable, and caring. Over a 3 year period of time she worked diligently to help us find our new home matching the criteria and the price point we had established . She kept in constant contact providing information and encouragement during the real estate collapse. Finally our NC home sold and Joan had several properties ready to assist us with our selection. Joan offered advice with the contract and providing guidance with the real estate closing process, the follow up after the purchase, and continuing contact to this day. We consider Joan more than a Realtor, she is a true friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300,000

John M.
10/2012
5.0
real estate agents
  + -1 more
Joan M Kelly runs one of the major firms. She is a very, very good Realtor. Very excellent. I would give her straight A's. When we were selling our house in North Carolina, and we were selling it for 3 years. We kept reducing the price trying to sell it. Every time we were coming through the area we would call her up and she would meet us. Even on a Sunday she would meet us. I find that to be exemplary. Not many people would give up their Sunday or their day off. She is a stellar example. Every time we had to reduce the sale of our house we had to find new homes that would fit into our budget. We like Joan very, very much. Anything I can do to help her I would.
Description of Work: We used a local Realtor, Joan M Kelly. We have only been in our house since July 19th.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    36 William Pope Dr Ste 203, OKATIE, SC 29909

    www.joanmkelly.com

    Service hours

    Monday:
    8:30 AM - 5:30 AM
    Tuesday:
    8:30 AM - 5:30 AM
    Wednesday:
    8:30 AM - 5:30 AM
    Thursday:
    8:30 AM - 5:30 AM
    Friday:
    8:30 AM - 5:30 AM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Agents

    FAQ

    Joan M Kelly - Keller Williams Realty Inc is currently rated 3.7 overall out of 5.

    Monday: 8:30 AM - 5:30 AM

    Tuesday: 8:30 AM - 5:30 AM

    Wednesday: 8:30 AM - 5:30 AM

    Thursday: 8:30 AM - 5:30 AM

    Friday: 8:30 AM - 5:30 AM

    Yes, Joan M Kelly - Keller Williams Realty Inc offers free project estimates.
    Yes, Joan M Kelly - Keller Williams Realty Inc offers eco-friendly accreditations.
    No, Joan M Kelly - Keller Williams Realty Inc does not offer a senior discount.
    No, Joan M Kelly - Keller Williams Realty Inc does not offer emergency services.
    No, Joan M Kelly - Keller Williams Realty Inc does not offer warranties.
    Joan M Kelly - Keller Williams Realty Inc offers the following services: Real estate.

    Contact information

    36 William Pope Dr Ste 203, OKATIE, SC 29909

    www.joanmkelly.com

    Service hours

    Monday:
    8:30 AM - 5:30 AM
    Tuesday:
    8:30 AM - 5:30 AM
    Wednesday:
    8:30 AM - 5:30 AM
    Thursday:
    8:30 AM - 5:30 AM
    Friday:
    8:30 AM - 5:30 AM