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The Watershed Plumbing Co., Inc.

Plumbing, Water Heaters, Appliance Repair - Small,

About us

We offer our quality services at extremely competitive pricing, and we challenge you to find servicemen of our caliber for a better price. We have no trip charge for local service plumbing, and our fair hourly rate beats book pricing, hands down. We are open and operating Monday-Friday, 8:30am-5:00pm. We also offer weekend service and 24/7 emergency service for a small extra charge.

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

Service Plumbing, Water Heater Installation, Dishwasher Installation, Plumbing for New Construction, Remodel Plumbing, Leak Detection, Slab Leak Repairs, Pipe Rerouting, Repiping, Drain Cleaning, and Much More!

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.527 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
0%
2
4%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.5
responsiveness
4.7
punctuality
4.6
Showing 1-25 of 27 reviews

Trish C.
09/2023
5.0
plumbing
  + -1 more
Dependable, reliable, knowledgeable and reasonable plumber! We have used Mike for 2 separate plumbing repairs. He is the BEST plumber around. Doesn’t price gouge and does phenomenal work. Highly recommend.
Description of Work: Repaired a leaky tub spout as well as a bathroom faucet. All in one visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Mike M.
10/2020
5.0
small appliance repair
  + -1 more
As Good as it gets! That's the review. We have used Mike and his team more than once and this latest time was a monster of a job. We had 2 toilets that were not draining properly. It turned out to have multiple causes that we have ignored for decades including a corroded galvanized pipe that eventually collapsed, an ancient clay pipe that had broken, and cleanout connections that had been buried by plumbers long ago. It was a mess that took multiple trips and all kinds of tools including camera and jack hammer. What a job! Mike and his crew took copious notes and pictures and itemized everything for us so that it was easy to see what was being done. The cost was what was to be expected and the cleanup they did was such that it looks like nothing had ever been done. They did an amazing job. We will continue to use The Watershed Plbg. Co. for all of our plumbing needs in North Myrtle Beach and we encourage you to do the same.
Description of Work: 2 toilets draining very slowly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

James L.
04/2019
5.0
plumbing
  + -1 more
It was good. Honest man. Been using him for 30 years. Reasonable prices. Number one on my list.. Highly recommend him..
Description of Work: repair plumbing in the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from The Watershed Plumbing Co., Inc.
Hi [Member Name Removed], That review was very nice. :) Thanks :)

James L.
07/2017
5.0
plumbing
  + -1 more
They are very honest and I would recommend them.
Description of Work: I have used them for 20 years for any plumbing needs that I have.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nicole P.
05/2017
1.0
plumbing
  + -1 more
The bill was ridiculous and the work wasn't even completed. Pulled them off the job and had a reputable guy finish. The worst experience ever with a plumber.
Description of Work: DEFINITELY DON'T CALL THIS COMPANY!!!! Mike is very nice at first but after you make the mistake of letting them go out that all changes. They over billed me on how many hours they were out there. And they had to go back more than once because they couldn't find the leak,(that's what they are supposed to do) which they billed me for that too. And lets not forget the daily service fees, higher hourly rate on weekends, so on and so forth.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0

$1,400

Response from The Watershed Plumbing Co., Inc.
Ms. [Member Name Removed], Your problem was a leak under the concrete floor of your house. When locating and repairing a slab leak, if it takes more than one trip or more than one day, I only charge one service call. You were only charged one service call. During that 2nd trip I was able to locate and repair the leak. The only thing that had to be completed was to put your water heater back after drywall repairs were done. I can only guess that is what you are referencing when you say, “the work wasn’t even completed.” I have accumulated about 10,000 customers in the past 32 years here. I must be somewhat of a reputable guy since we have countless repeat customers. I have never sought out reviews, but if I did, bad ones would definitely go un-noticed.

James L.
01/2017
5.0
plumbing
  + -1 more
I have used them for 20 years. A in cost, honesty, everything. For example, they replaced the head in my shower, and charged me $100 and the owner of the company sent me back a check for $50 and said they overcharged me. That is honesty. They are a family business. If I have any problems with my plumbing, they take care of it. The service is A+.
Description of Work: They have done a lot of services in my home. My shower, my toilet, a leak in my house.
Rating CategoryRating out of 5
Yes, I recommend this pro

GEORGE K.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced two hot water tanks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MARSHALL S.
02/2016
5.0
drain pipe, plumbing, sewer cleaning
  + 1 more
.
Description of Work: Reinstalled the drain line from my disposal and attempted to repair a faulty Kitchen Faucet. Also fixed a leaking faucet in the master bath I had been working on. Wife wants to live with the Kitchen Faucet for now but will eventually have to be replaced and I will call Watershed again. Steve who did the work was very helpful and his work was very good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

joseph M.
10/2015
5.0
plumbing
  + -1 more
Approached the problem in a professional manner and completed the repair. Have used them for my plumbing needs and will continue to use them.
Description of Work: Replaced outside faucet that was leaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Ray F.
09/2015
1.0
plumbing
  + -1 more
HORRIBLE While installing the dishwasher, I left the room for a couple minutes and one of the 2 guys stole one hundred dollar bill out of my drawer. They knew it was there when I showed them something I had in that drawer. There was 2 $100 bills and they took one. I contacted the owner 5 minutes after they left and the owner told me: " call the police right away. This is the fifth time, now the sixth time they have been accused of doing this. Have the police stop and frisk them. I want to catch them ." Much more was said but all indications from the owner is that he wanted to catch them in the act. This is a much longer story but I think that is enough said. They sent 2 people that the owner knew were accused of theft over and over with no warning to the unsuspecting public. Owner refused to give me back my $100.00 but the company I purchased the dishwasher from did give me my $100 back.
Description of Work: Install dishwasher

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$150

Response from The Watershed Plumbing Co., Inc.
I am Mike Stevens, the owner of Watershed. This customer was advised to call the police because that is how I would advise anyone who accused my employees of a crime. The customer was NOT told that there had been prior accusations against the employee he suspected, and there had been NONE. The employee no longer works for me, but has started his own company in the area. Not once has he been contacted by the police concerning this matter. It is curious that the thief would take one $100 bill and leave the second, as this customer alleges. Nonetheless, there is no evidence of this alleged theft and no charges have been pressed. This review is slanderous.

bruce P.
09/2015
5.0
plumbing
  + -1 more
On time,price very competitive and professional.
Description of Work: Repair leaking faucets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Anna S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a leaky commode and a few other problems that they fixed. They also installed a water heater for me. They are great. They work quickly and are very neat.
Rating CategoryRating out of 5
Yes, I recommend this pro

Cecelia L.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David G.
01/2015
5.0
plumbing
  + -1 more
We called for them to do the work and they scheduled it for the next day. The unit wasn't broken, but we felt it was time to replace it to avoid any issues. They came on time and did the work in approximately one hour. They were careful and neat.
Description of Work: Replaced 50 Gallon electric water heater and drain pan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$635

Robert S.
12/2014
5.0
plumbing
  + -1 more
Repair done by owner of company. Very thorough and reasonable. Have use his services on at least three occasions and will say, " He is our plumber ! "
Description of Work: Repaired outside plumbing on shower and frostproofed it for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lavinia N.
09/2014
5.0
plumbing
  + -1 more
They were able to eliminate extra problems due to them being able to come out when they did. I spoke with the plumber and he came to do an assessment. They were very knowledgeable of the work. They were prompt and courteous. They gave me the rates upfront, explained the work that would need to be done. They were honest as they were working and found that they didn't need to go under the house. They have scheduled a follow up to complete the repairs. They accurately diagnosed the problem and this saved us a lot of money because fixing secondary problems with other companies would not have solved the overall problem.
Description of Work: Draining issue's. Initial problem got worse, and the company was able to schedule an appointment with us. Do do us not having all of the information of what was really going on... We were experiencing extra costs. The problems that were occurring separately, were stemming from one single problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jessica T.
07/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Replaced part in water heater (thermostat). Adjusted water temp in main bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Linda C.
06/2014
2.0
plumbing
  + -1 more
They gave me an estimate on the phone and showed up pretty close to the time expected (3 hr window). Because I have a galley kitchen it was hard to manuever but they did the job and didn't leave a mess. i was satisfied.
Description of Work: fixed kitchen faucet

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$100

Randal K.
06/2014
5.0
plumbing, water heater repair
  + 0 more
Scheduling was great. I called them on a Monday and they worked with our condo building on the dates. They're timely and the plumbers were very friendly and excellent professionals. I have recommended their services to others in our building.
Description of Work: They replaced my hot water heater and replaced the main water shut-off valve. The work was completed in about an hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Joseph B.
10/2013
5.0
plumbing
  + -1 more
My called was answered promptly and we agreed to a one hour time frame to complete the service. He arrived within that time frame and quickly completed the jobs I requested. He was professional and courteous and gave some good advice on future plumbing needs. Would definitely use this service again and highly recommend him to anyone looking for good, professional plumbing service. Price was fair and reasonable for the work completed.
Description of Work: Repaired a toilet supply line valve that had failed. Installed new water supply lines to the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Hollie C.
09/2013
5.0
plumbing
  + -1 more
Our water heater gave up the ghost sometime on a Saturday. We knew we had a problem, because the pan beneath it was holding about an inch of water. Called Watershed Plumbing at their North Myrtle Beach number on Monday morning at 7:45. By 10:30 that morning, our new 50-gallon water heater was fully functional and heating water for our needs. We were quite impressed with the speed and efficiency of the two young men who came to take care of our problem, David and Mike. They were professional, courteous, and congenial. They had the old water heater (12 years old) disconnected and loaded up in their truck in an amazingly short time. Equally swiftly, David and Mike uncrated the new water heater and secured all the necessary connections. When they drove away, all was neat and tidy, and we parted as new friends. When my husband placed his initial call, the individual who took the call was able to provide thoughtful and helpful advice about what choices might be made, and helped us to our best solution. Whenever we have any plumbing problem arise in the future, we'll be dialing WATERSHED PLUMBING!
Description of Work: Replaced water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Pam T.
06/2013
5.0
plumbing, water heater repair
  + 0 more
Everything went very smooth. The two men that arrived were polite and respectful not only to me but to each other. They worked very well as a team getting the old water heater out and the new one put in. I was told it would take about an hour and a half and that is exactly how long it took. They did a great job protecting our home during the process and took the extra time to clean up when they were done. The company did an awesome job squeezing us in on short notice so the fact that they showed up a half hour late really had no negative impact on my impression of the company. The price was fair considering the short notice, the fact the water heater is in the attic and it took an extra man for them to complete the job. I was very pleased with this experience and will recommend The Watershed to anyone needing quick, excellent quality and professional water heater services.
Description of Work: Removed and replaced water heater in the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Leonard D.
04/2013
5.0
plumbing
  + -1 more
Watershed called 10 minuted before the appointment to say they would be there in 5 minutes. They arrived and I explined that I thought the water heater was at the end of its life cycle and needed to be replaced. They checked the heater and told me it was only 8 years old and assured me it would lat at least another 5 years under warrenty. They could have just given me my statimate and I would have had it repaired. They were honest and saved me a lot of money. I trust them and will be using them for all my plumbing needs in the future.
Description of Work: I called Watershed Plumbing for an estimate on a new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald H.
04/2012
5.0
plumbing
  + -1 more
We have been with them for over 30 years. They are always on time, do what they say they are going to do, and they are a good company to be with.
Description of Work: We have a business and use them all the time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick S.
01/2012
5.0
plumbing
  + -1 more
A rating. It is a small company but I have found often that small companies do better work.
Description of Work: Installed a garbage disposal and a new kitchen facet. Also, the company was on time as quoted on phone. Serviceman was knowledgeable and courteous to talk too.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200
    • 1(current)
    • 2

Contact information

1304 Madison Dr, North Myrtle Beach, SC 29582

watershedplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Appliance Repair - Small,
Sewer Cleaning,
Drain Pipe Installation

FAQ

The Watershed Plumbing Co., Inc. is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

The Watershed Plumbing Co., Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, The Watershed Plumbing Co., Inc. does not offer free project estimates.
No, The Watershed Plumbing Co., Inc. does not offer eco-friendly accreditations.
No, The Watershed Plumbing Co., Inc. does not offer a senior discount.
Yes, The Watershed Plumbing Co., Inc. offers emergency services.
Yes, The Watershed Plumbing Co., Inc. offers warranties.
The Watershed Plumbing Co., Inc. offers the following services: Service Plumbing, Water Heater Installation, Dishwasher Installation, Plumbing for New Construction, Remodel Plumbing, Leak Detection, Slab Leak Repairs, Pipe Rerouting, Repiping, Drain Cleaning, and Much More!

Contact information

1304 Madison Dr, North Myrtle Beach, SC 29582

watershedplumbing.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed