Royal Pool Service & More, LLC

Did a good job and was on time. Good communication.

they live in my neighborhood. I hired them immediately. Thanks

Difficult to communicate with.

They were awesome !

BAD, BAD BOOK KEEPING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

absolute gem of aa service they come and maintain my pool/pump letting me know day of service/time

Scheduled weekly service. The first few weeks were ok but then I was notified by neighbors that my pool was green. When I called for service they said they were out of town no one could get there for several days. When they finally arrived they told me there were 10-15 people in my pool and I needed service 2 times per week. There was no one in my pool that entire week. The pool remained green and all they did was send huge estimates to install new systems. When I told them to cancel all services they became irate, calling me names and making rude comments. I received the highly inflated final bill which included 12 lbs of shock that obviously was not used. These people should be ashamed to call themselves a business.

They do what they said they would do and do it quite well

Great company, very reliable.

He was on time and explained everything to us

This company has been a lifesaver for me.I do not know anything about my pool or how to take care of it.They not only swooped in and corrected all my chemicals but they come every week religiously,answer all my questions ,calls,,texts, and emails.They are friendly and fun!Thanku Royal Pools for saving my pool and supporting me!!!

After a professional cancellation. Pam, the owner of the company inflated my bill by approximately $350.00. When I challenged the bill, she texted me that she would be at my home in 90 minutes to get her money. I returned the text by responding that she was not invited or welcome to my home. I added that her presence at my home would be viewed as a trespass. For my protection, I have saved all of these text messages.

Did what they say they what and when they said they would do. Thanks

They are very professional. It is a husband and wife team that come to your home and at the end they take a picture of their work so that you know how it looks and what time it was done Iâ m very happy with them.

Very knowledgeable & pleasant. They were able to fit us in before we left for vacation.

Itâ s was good

I have used them for several years and always do a good job of opening and closing my pool. I left one star off because I needed information about my pump and they didnâ t follow up..

We always receive prompt service and fast turn around when we have a question or concern.

On time service quick response very knowlegable

Very professional and thorough. Would recommend to anyone who needs their pool serviced.

We will probably be replacing our Salt System next spring..... They were very knowledgeable about pools...

On time, professional, knowledgeable and friendly.

Good service, I had some issues with wiring and needed to take care of that myself.

I went with them because they were highly rated and significantly cheaper. I’d do it again. A couple of minor missteps because of communications which could be taken care of by a decent outline of expectations. They put the customer in charge of draining and filling pool. I’ve had liner pools for 40 years and replaced at least 4 liners but I worried over what could happen if I drained the pool too early and was told to drain it dry (that doesn’t really happen). I was also told to fill the pool while it had wrinkles I worried but they were right. There were a few things in between that they could have been headed of with a decent outline of expectations. Overall I’m very happy but it was some unnecessary worry on my part. I would be happy to help them develop outline if they’re interested.

My spa needed a new pump that was difficult to find coming out of the pandemic. They were very persistent in getting the correct pump. Although it took more time than I expected, their persistence paid off.