The initial services they provided were great and they did a great job on my yard but I also signed up for regular lawn maintenance which was not provided. They came by a few times but then stopped showing up. I called numerous times and they always said they would be coming by but they never did. I eventually stopped trying and never heard from them again. They didn't charge me for any services that were not provided but I was left in the dark and for multiple weeks I had no lawn service.
Description of Work: Created new beds, mulch, weeding/weed control, fertilizing, trimming, mowing, edging.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$930
Richard T.
06/2012
1.0
landscaping
+ -1 more
FLS Company promises many things, but cannot deliver on over 90 percent of their landscape maintenance contract. At best they can only mow lawns on an occasional basis, but as for the other items promised, these items were not delivered as per the terms of their contract. My husband and I would have to call and email the company almost every time they were schedule to mow the lawn, because they were "NO SHOWS" on the date and time specified. At these times there were no inclement weather to prevent the mowing. I have dead plants that the company originally planted and indicated it would replace, and to date the plants have not been replaced. Some of the plants the company planted now have a white powdery substance forming on the plant, and the company made no attempt to remove the substance or evening let us know that there was a problem. We had to find the problem ourselves. I now believe that this company was trying to establishing itself in Myrtle Beach area (moving from Charlotte, NC), and they needed a customer base. So they offered their services at reduced rates. When they started to collect customers who were paying higher rates, the company began to drop their earlier customers. They drop their customers by not showing up to perform their contracted services. Unaware customers still pay their fee of $120.00 per month and receive little or no services stated in their contract. When you request the company perform the promised services, you do not get a straight answer, and they just continue to ignore you. I DEFINITELY CANNOT RECOMMEND FLS LANDSCAPING, LLC.
Description of Work: Contract for "Landscape Management" signed with FLS on 14 April 2012. Contract was 4 pages of detailed work to be done during the year performance period. The work overview included: grass cutting, edging, trimming, pruning shrubs and tress, removing dead shrubs, frequent plant and tree inspections, fertilization, leaf removal, mulching of flower beds, spring clean-up, irrigation inspection monthly and repair, irrigation winterization, lawn chemical progam year round applying fertilization, weed control, insect control, quality control inspection after each visit by FLS on property, etc. This was an all-inclusive contract for many services related to the lawn and garden.
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Service Categories
Landscaping
FAQ
FLS Landscaping is currently rated 1.5 overall out of 5.
FLS Landscaping accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, FLS Landscaping does not offer free project estimates.
No, FLS Landscaping does not offer eco-friendly accreditations.
No, FLS Landscaping does not offer a senior discount.
No, FLS Landscaping does not offer emergency services.
No, FLS Landscaping does not offer warranties.
FLS Landscaping offers the following services: Alliance outdoor lighting, Vista professional outdoor lighting, Kirchner landscape lighting, Commercial & residential.