Preferred Home Services, LLC

generator service, heating & cooling contractor, well,

About us

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

11 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.419 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
11%
3
21%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.2
responsiveness
4.7
Showing 1-19 of 19 reviews

Ashley O.
09/2024
5.0
Na

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

LaRue M.
06/2024
4.0
Fast response time and great customer service.

Rating CategoryRating out of 5
quality
4.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Earnest S.
05/2024
3.0
A bit pricey but knowledgeable/great customer service

Rating CategoryRating out of 5
quality
4.0
value
2.0
responsiveness
4.0

Yes, I recommend this pro

Mary O.
03/2024
5.0
Prompt service. Came to give quote and offered to do the job the same day. Technician negotiated a price comparable to other quotes we received with his boss prior to installation. He Cleaned up beautifully, everything working well. We had Prefered Home services for an HVAC repair in the past, that’s why we called them for a quote. Good immediate reliable service twice now!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samantha P.
01/2024
2.5
They unclogged my blockage and it was clogged again in two months.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Margaret B.
01/2024
2.5
I still have issues with the electrical

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
5.0

$3,200

Carolyn H.
01/2024
5.0
Our technicians, Jacob Flowers and Tanner Watson, were timely, courteous and thorough despite working on. a holiday weekend day. They explained in detail how the installation would proceed and remained engaged throughout the process. They completed the install, briefed us on system operation and cleaned up before departing. We would definitely recommend this company and these two gentlemen for their expertise and excellent service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Freida M.
12/2023
5.0
Sam was courteous and respectful, and explained things clearly which was very helpful. He was a conscientious worker with a confident attitude. Also, he did a good cleanup when installation job was completed. Will certainly recommend !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Elaine B.
10/2023
4.5
Professional

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Ronda M.
07/2023
4.0
The technician was very helpful.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Darryl B.
07/2023
5.0
Ted did an awesome job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$248

Cliff M.
05/2023
3.0
Too expensive. Hired to find problem with wall socket that has no power. Nice and polite tech. He checked all connections in room, could not find problem. Cost 290 dollars, and I would have to pay more to do further search. Not worth expense. I reported my disappointment with cost and limited search. They offered to lower their guaranteed fixed price that is more than double original cost. I declined. Iâ m sure they could fix it, but way to expensive service.

Rating CategoryRating out of 5
quality
2.5
value
0.5
responsiveness
1.5

$290

Tasha M.
12/2021
5.0
Alan was very experienced and knowledgeable of his work ,had a great attitude and i definitely use him in the future if needed again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Deborah R.
11/2021
5.0
Very nice technicians . Matthew and Aaron answered all our questions. Iâ m sure you would be pleased with their work. Stacy the sales lady is very good with people. They try to make their customers happy! Call toda for your heat and air!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris S.
11/2021
5.0
They were quick to reply to my quote request and Blain arrived when they said he would. I noticed my water heater had gone bad around 11:00am and they had the new one installed around 6:00 the same evening. Blain was extremely nice, professional, and respectful and the work seems to be top notch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark C.
09/2021
5.0
The Technicians were punctual, professional, and courteous. Installed 4 ton 16 sear Lennox split unit AC with gas furnace in one day, and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Edward W.
08/2021
5.0
Prompt response. Arrived Early. Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcus R.
08/2021
5.0
Kevin and Tim got here within an hour of my call, diagnosed the problem immediately and ordered parts. Excellent service, great guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken J.
06/2021
5.0
Cody & EJ arrived earlier than scheduled and provided truly top notch, white glove level service. They went above and beyond to follow Covid distancing protocols and promptly put booties over their shoes. They were a sight for sore eyes after 3 days of no A/C in Mid-June in the S.C. heat. They were able to quickly diagnose a stuck pin and then get the unit going and recharged quickly. I would highly recommend these guys to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    4214 Domino Ave Ste A, North Charleston, SC 29405

    https://www.gopreferred.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM
    Sunday:
    9:00 AM - 5:00 PM

    Licensing

    Licensed*

    Trade License Number
    112954
    Trade License Locale
    SC
    Trade License Expiration
    10/31/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    generator service,
    heating & cooling contractor,
    well,
    sewer cleaning company,
    electrician,
    water softener installer,
    ceiling fan,
    water heater installer,
    handyman service,
    drain cleaning company,
    plumber

    FAQ

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Sunday: 9:00 AM - 5:00 PM

    Preferred Home Services, LLC accepts the following forms of payment: CreditCard
    Yes, Preferred Home Services, LLC offers free project estimates.
    No, Preferred Home Services, LLC does not offer eco-friendly accreditations.
    No, Preferred Home Services, LLC does not offer a senior discount.
    Yes, Preferred Home Services, LLC offers emergency services.
    Yes, Preferred Home Services, LLC offers warranties.

    Contact information

    4214 Domino Ave Ste A, North Charleston, SC 29405

    https://www.gopreferred.com

    Service hours

    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    9:00 AM - 5:00 PM
    Sunday:
    9:00 AM - 5:00 PM