Precision Garage Door Service

Garage Doors, Doors, House Cleaning,

About us

Award winning. Serving Charleston. Same day/24-hour emergency service available. The highest quality garage door parts and accessories available in the garage door industry. Certified technicians, fully stocked trucks. Precision Door Service has more than 20 years of professional experience in garage door installation and is committed to customer satisfaction. We do top quality work at an affordable price. Charleston, North Charleston, Summerville, Mount Pleasant, Johns Island, Charleston Heights, Ladson, Moncks Corner, Summ, Goose Creek, Cordesville, Folly Beach, Jacksonboro, Cottageville, Edisto Island, Isle of Palms, Charleston AFB, Wadmalaw Island, Sullivans Island, Ridgeville, Pinopolis, Jamestown, Hollywood, Adams Run, Ravenel, Hanahan, Bonneau, Bethera, Awendaw & Huger. Additional email - charlestonleads@precisiondoor.net

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7740 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
3%
2
3%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 701-740 of 740 reviews

Thomas H.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: Inspection & maintenance for 1 garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for your business and we hope to be able to assist you in your garage door needs in the future.

Elinor M.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: Excellent...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$89

Response from Precision Garage Door Service
We are happy you are pleased with your service and hope to be able to assist you again in the near future.

Thomas W.
01/2014
4.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for reviewing Precision Door.

Fred E.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
We thank you for your patronage and look forward to being your service provider in the future.

Chip W.
01/2014
5.0
garage doors
  + -1 more
Very professional and good price.
Description of Work: Replaced rollers and installed remote keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Precision Garage Door Service
So glad you got a great deal with us at Precision Door and we thank you for your patronage.

Elizabeth W.
11/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage doors tuneup
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for purchasing the Big Deal and letting us know what you thought.

Art C.
11/2013
4.0
garage doors
  + -1 more
They replaced rollers
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for choosing Precision. We would like to improve on your experience. Please call us at your convenience and let us know what we could and can do differently to do better for you.

michael E.
09/2013
5.0
garage doors
  + -1 more
It went well
Description of Work: changed the rollers on the garage door and lubricated the track

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door Service
We are happy that it went well. Thanks for choosing Precision.

David G.
07/2013
5.0
garage doors
  + -1 more
See above.
Description of Work: Replaced parts under warranty. Excellent technition!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Response from Precision Garage Door Service
Thanks for choosing Precision Door!

Paul G.
04/2013
5.0
garage doors
  + -1 more
Ok
Description of Work: UPDATE: The owner of Precision called my husband and personally apologized for our experience. He refunded us for the additional part that we weren't originally quoted and wrote us a personal letter (handwritten, even) as well apologizing for the service and promising to correct the deficiency in his company which caused our dismay. We would definitely use them again. OLD POST: My husband called in advance for a price quote to replace the spring on the garage door for our tenants. He was told a part and labor price but was never informed that we would be required to replace both springs if our garage door had two. He even told the woman on the phone that our door had two springs. When the technician arrived the following day, on time, on a Saturday (all good), we were told it would be almost twice what we were quoted. And, he had to be paid right then. We prefer full disclosure and won't be using this company again just because of that. Otherwise, the service was good, the work was done well and quickly. It may have taken my husband longer to do it himself but for that amount of money, it will be a DIY job next time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Precision Garage Door Service
Thank you for taking the time to give us your feedback. We are truly sorry if we communicated poorly. There are a number of reasons that only one spring should never be changed out but the most important is that the second spring on the system is near the same condition as the first. If left on the door, it's failure will soon follow and then you you have another broken spring and another service call plus parts and labor. We should have done a better job explaining that and we do plan to investigate. We will also be contacting you in order to discuss how we might be able to change your experience with our company to a better one.

Mindy O.
03/2013
5.0
garage doors
  + -1 more
It went fine.
Description of Work: This is a Big Deal for Garage Door Quieting/Reconditioning Package!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thanks you for buying the Big Deal from Precision. We are happy that we were able to make you happy.

Laura G.
03/2013
4.0
house cleaning, garage doors
  + 0 more
Fine.
Description of Work: Fine.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$25

Response from Precision Garage Door Service
Thank you for calling Precision.

Rebecca M.
02/2013
5.0
garage doors
  + -1 more
Great
Description of Work: The service man was very polite and knew his business. Would use again if needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Response from Precision Garage Door Service
Thank you for taking time out of your day to tell us about your experience with Precision.

William T.
02/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: they were quick, friendly and their work completely fixed the problem of the noisy, slow garage door
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you for the review. We appreciate your thoughtfulness. Have a great day.

DONALD D.
02/2013
5.0
garage doors
  + -1 more
Outstanding job
Description of Work: Replaced Coils, cables, bar, and rollers in 2 car garage door. Start to finish in 11/2 hours.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$569

Response from Precision Garage Door Service
Thank you so much. We love it when we hear "outstanding" use to describe anything that we do.

Judith G.
12/2012
5.0
garage doors
  + -1 more
See previous comment
Description of Work: After signing up for special and representative coming out, he recommended the upgraded service that was needed to get my garage door in top shape. I did not feel that I got the discounted service as was in the ad but they did credit the 99 dollars I had spent towards it. Ended up being very expensive. Not sure whether it was reasonable or not. Did not get to shop around. I was happy with the work and they were very clean and efficient.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Precision Garage Door Service
Thank you for the opportunity to service your garage doors. We do carry the parts and have the best warranty around. If you do have any questions, please give us a call.

Paul V.
12/2012
4.0
garage doors
  + -1 more
Overall it went well.
Description of Work: The technician was very professional and informative. He was verY punctual. The charge for the service itself was reasonable; however, I thought the $15.00 fuel surcharge was a bit excessive, especially since Precision is located about 1.5 miles from my house.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Precision Garage Door Service
Thank you for calling Precision. We're always here if you need us again.

John D.
12/2012
5.0
garage doors
  + -1 more
very well
Description of Work: Replaced rollers and "tuned up" garage door

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you for calling us. We appreciate your trust in our company.

Peggy S.
12/2012
5.0
garage doors
  + -1 more
This is explained above.
Description of Work: I took the deal for $ 99.00 for an inspection and cleaning of the garage door mechanism. Since the garage door was original to the house which was built in 1991, the person doing the inspection, suggested replacing the spring, cables and rollers, which I agreed to. The work was excellent, but my only objection was that I had to pay $ 65.00 for the service call, which I was told I would have to pay even if I went with the original $ 99.00 deal. Nothing was said about the additional $ 65.00 when the big deal was advertised.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$699

Response from Precision Garage Door Service
We are going to look into this and give you a call about the service agreement. Thank you for the opportunity to service your door.

Robert A.
12/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced hardware for 3 garage doors, very prompt and professional.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Precision Garage Door Service
Thank you so much for the review.

W H B.
12/2012
5.0
garage doors
  + -1 more
All went well.
Description of Work: Rollers were replaced, weather stripping was replaced, reinforcement was installed on stud attached to door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Precision Garage Door Service
Thank you very much.

Jason T.
12/2012
5.0
garage doors
  + -1 more
great. See above.
Description of Work: Good job. Great service tech. He replaced rollers and bearings with higher quality parts. Did some trouble shooting of opener and didn't upcharge for that either. He discovered my opener was broken and I needed a new one, BUT didn't try to high-pressure sell me on an expensive replacement. Overall a great experience. Would be better if their openers were less expensive, BUT theirs are a MUCH higher quality than what I needed and so I just opted for a cheaper version from Sears.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Precision Garage Door Service
Thank you so much for giving us the opportunity to come to your home and meet you. Please let us know if you ever need our services again. We really appreciate the review.

JOHN M.
11/2012
5.0
garage doors
  + -1 more
Excellent
Description of Work: Very professional, very friendly service. They really know garage doors. I had squeaking in one garage door. The tech cured it. Also, recommended installing quiet roll wheels, but did not push for it at all. Iliked that

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Precision Garage Door Service
Thank you for trusting us with your garage door issues. Also, thank you for the recommendation.

Tina R.
11/2012
4.0
garage doors
  + -1 more
Well
Description of Work: They came and did a TUNE-UP on my current garage door. Told me that my tension bar needed fixing and would cost about $700.00. They installed a wireless keypad at the entry way of my garage, however after 60 days it stopped working and I can't reprogram it and to have them come out again it would be a Trip Charge at minimum. Other then that - I was really impressed with them.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Response from Precision Garage Door Service
We will investigate this immediately and we will see what can be done about the trip charge. Please be expecting a call from us. Thank you for the opportunity to help you with your garage door issues.

JIMMY B.
11/2012
5.0
garage doors
  + -1 more
EVERYTHING WENT WELL
Description of Work: EVERYTHING WENT WELL

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

7275 Cross County Rd, North Charleston, SC 29418

http://www.PrecisionDoorCharleston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
51634
Trade License Locale
SC
Trade License Authority
South Carolina Residential Builders Commission
Trade License Expiration
06/30/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
House Cleaning,
General Remodeling

FAQ

Precision Garage Door Service is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Precision Garage Door Service offers free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
Yes, Precision Garage Door Service offers a 5% senior discount.
Yes, Precision Garage Door Service offers emergency services.
Yes, Precision Garage Door Service offers warranties.
Precision Garage Door Service offers the following services: Repair and Replacement of Garage Doors & Panels, Openers, Parts & Accessories, Keypads & Remotes, Broken Springs, Cables, Worn Rollers. Sales & Installation.

Contact information

7275 Cross County Rd, North Charleston, SC 29418

http://www.PrecisionDoorCharleston.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day