Orkin Pest Control

They come out once a month. I don't have any bugs in my house. They are always prompt and are there when they say they will be.

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Orking rep. reminded me of a used car salesman, slick, quick-talking. I doubt he took 10 minutes to inspect my crawlspace. Want us to redo our termite treatment to include Forsoman termites, which we wanted to do, but he also recommended several other services. His price seemed outrageous. We have paid our renewal every year, installed the vents they suggested, cut shrubbery away from house, installed rain gutters, etc and every year renewal amount went up. Told him we wanted to get another estimate. Called another Angie's List provider and got the job done at a tremendous savings and renewal charge won't go up!

As was the case last year, the Orkin gentleman who performed this year's inspection failed to enter my crawlspace or inspect the perimeter of the house. The reason given for not entering my crawlspace was downed insulation. There was no reason offered for not inspecting the perimeter of the house. Last week’s inspection came with a $2,720 proposal to remove all insulation and remediate mold in the crawlspace. No details were provided on this handwritten proposal This proposal was based on the inspector peering into the crawlspace, not entering or breaking the plane of the entryway, and spotting the beginnings black mold forming on a single floor joist and area of sub floor with his flashlight. This area viewed measures 16and quot; by 42and quot; or less than one-half of 1% of the crawlspace area. I subsequently contacted a biotech firm specializing in nothing but mold abatement and remediation and asked them to perform an inspection. The biotech firm’s inspector entered the crawlspace and remained under the house for 22 minutes. His conclusions were that humidity levels were within recommended guidelines and that the only mold present was in the area immediately inside the crawlspace access where the Orkin inspector shown his flashlight. Otherwise, the biotech inspector found no evidence of mold anywhere in the crawlspace. Nor did the biotech inspector recommend dehumidification or encapsulation; the situation simply didn’t warrant it. Further, it was noted that the probable cause of this limited mold infestation is the result of my leaving this crawlspace access door open during the summer months to provide me cooling air while I wood-worked in the garage. Therefore, the area immediately adjacent to the opening was exposed to the high humidity and dampness of our southeastern summers. Please don’t misunderstand, the most recent Orkin inspector, as well as the one who preceded him last year, was very professional in his demeanor and is a very likeable, persuasive individual. But in the end, what I, the customer, paid for was an actual inspection. What I received were just excuses in terms of why the inspections couldn’t be performed. So, for the $738 I have paid Orkin for annual inspections over the past two years I have received zero actual work except for dubious assessments and incomplete paperwork. And, because of this I feel I have wasted both time and money on Orkin’s service. I should request a refund from Orkin for lack of service. The biotech firm subsequently came through with a proposal for $1,428 or roughly half (53%) of Orkin's proposal. The proposal was a two page, detailed explanation of exactly what would be done and what chemical agents would be used to both kill and preclude the mold from returning. The biotech firm's name: BIOTEK ENVIRONMENTAL, INC. They are nationally certified as a CRMS or Council-certified Microbial Remediation Supervisor which requires 5 years experience remediating microbial issues in the indoor environment. They are also EPA certified. Website is http://biotekmold.com.

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After my daughter kept waking up with bites repeatedly, we called 2 different companies to come out for an inspection for bedbugs. They both informed us that there was no bedbugs: that it must be some kind of allergy. She continued to have the bites, and after attempting to change her bedding (again), we actually found a live bedbug. We called Orkin because we felt they had a and quot;nationwideand quot; reputation for being one of the top companies. The Orkin representative said again that there was no sign of the bugs, even though we had the bug in a jar; and therefore didn't charge for the inspection. After he left, my husband completely dismantled the bed and bed frame. He did find an infestation of bed bugs. The company that is going to do the treatment, came out and inspected the room and found evidence on base boards, under edges of carpet of a long term infestation. I am VERY disappointed that Orkin (supposedly experts) completely missed this.

We have had our termite protection with Orkin since 1986. Initial treatment was done and moisture barrier was installed. Every year the bond or insurance to keep the protection in place was raised until this year it was $352.40. There was never any retreatment done in all these years (which we thought was standard practice). We followed their recommendations for new foundation vents, rain spouts, having insulation replaced in crawl space. This year we were given a very brief inspection and the representative that came then told us we needed to retreat for both kinds of termites and have a new moisture barrier installed after they and quot;scrubbedand quot;and sealed all wood in crawl space to the tune of $6696 which included a $250/year renewal fee payble four years in advance! Needless to say we are going with another Angie recommended company.

I'm very satisfied.

I called Coastal Termite on Friday, 7/12/2013. They returned my call @ 4:29 p.m.on 7/12/2013. I needed an estimate for termite control. I did not get the woman's name, but she told me that they would come out on Monday 7/15/2013 to give me an estimate and leave the estimate on the door. I asked her if the company needed to come inside the house and she said that was not needed. I was home all day on Monday. No one came to look at the exterior of my home. No estimate was placed on my door nor in my mailbox. No one called from Coastal Termite to reschedule. I would not use the company due to a lack of professional courtesy of at least calling to cancel.

Excellent customer service. They do exactly what they say they will do. Their rates are competitive, but their service is superior. In addition, their stuff works - I have no pests. Lea is excellent - she is an outstanding employee and represents the company very well.

We had a horrible infestation of palmetto bugs when we moved into our home. Once we got Orkin for the pest control, we had no more issues with bugs and have not had to call them out in betweent he quarterly treatments. The other pest company treatment did not seem to work as well as Orkin's treatment.We looked into adding a termite bond through Orkin through our home and unfortunately the rate was not competitive. So we may leave Orkin if the new termite company we select offers competitive pest control to Orkin. We recommend and are reviewing only the Pest Control portion of Orkin's service and not the Termite treatment.

I have no idea about their charges because it's on auto pay. They're just very personable. I have a regular guy that comes out and so I know him. They've been pretty effective and they've been able to get rid of the bugs. I will continue to use them in the future.

I've used them for years. I have an annual contract with them. They are very professional, courteous and dependable. They do a thorough job. I am happy with them.

Orkin does a good job because I don't ever see any bugs.

Other than what I just wrote, everything went easy.