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HomeTeam Pest Defense

Pest Control

About us

HomeTeam Pest Defense is a recognized leader in the pest control industry and partners with homeowners and home builders to provide pest-free living environments. The company was established in 1996 and is currently ranked #3 in the nation in the residential pest control market. We have grown to 51 branches and employ over 1,800 people who service our customers locally.

Business highlights

28 years of trusted experience

Services we offer

We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites and more.

Services we don't offer

Snakes & wildlife removal services

Amenities



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
11%
3
6%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.5
responsiveness
4.6
punctuality
4.6
Showing 26-35 of 35 reviews

Angela M.
12/2016
5.0
pest control
  + -1 more
unknown
Description of Work: Routine check up and prevention
Rating CategoryRating out of 5
Yes, I recommend this pro

Mark F.
09/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Tania H.
09/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa M.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert D.
06/2016
5.0
pest control
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven B.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Pest Control Service

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84.2

Ron W.
04/2015
3.0
pest control
  + -1 more
unknown
Description of Work: Frustrating to deal with. Received a notice that my annual termite inspection was due. Promptly sent a check, expecting to be contacted to schedule the inspection. Weeks went by and I was never contacted. Then, I received a 2nd notice of payment being due. My check cleared about the same time so apparently it sat on someone's desk for this period of time. I contacted the manager at this location to complain not only about this inefficiency but the price increasing from $180 to $210 in 2 years. I was treated very rudely by the manager. He offered nothing but excuses and actually said they had gotten better over the past 2 years under his leadership. He never offered any type of apology or anything that could be construed as remorse over any of their actions. Last year, I had a similar experience trying to pay the fee and schedule the inspection. This is the last year I will use Home Team. I do not have to tolerate this poor performance and abuse.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$210

Michael A D.
08/2011
5.0
pest control
  + -1 more
We pay quarterly for the pest control and annually for the termite treatment. We've been with them for 17 years. We will continue to use them.
Description of Work: We use HomeTeam Pest Defense for quarterly treatments and they just finished the termite treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael A.
08/2011
2.0
pest control
  + -1 more
see above.
Description of Work: We got an estimate from this company and set up an appt. for them to come out and spray for bugs. I took off from work in order to be at the house since they didn't have any weekend appt.'s. They didn't show up on time. I called. The lady said he'll be right there. Still didn't show up. Called again. He'll be right there. After the third go-around of this, I cancelled. Won't be calling back, either.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Jean D.
03/2011
5.0
pest control
  + -1 more
They bill us quarterly. It comes without having us to fear and all that and I like that. It's the warranty thing that I like about them. They know how to kill the Formosan termites.
Description of Work: I used the service of Home Team Pest Defense about 6 months ago.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75
    • 1
    • 2(current)

Contact information

3215 Fortune Dr Ste 101, North Charleston, SC 29418

www.pestdefense.com/charleston

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

HomeTeam Pest Defense is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

HomeTeam Pest Defense accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, HomeTeam Pest Defense does not offer free project estimates.
Yes, HomeTeam Pest Defense offers eco-friendly accreditations.
No, HomeTeam Pest Defense does not offer a senior discount.
No, HomeTeam Pest Defense does not offer emergency services.
No, HomeTeam Pest Defense does not offer warranties.
HomeTeam Pest Defense offers the following services: We offer comprehensive pest control services and termite treatment plans for residential, commercial and managed properties and this includes servicing the Taexx built-in pest control and Sentricon termite elimination systems. We treat for ants, silverfish, earwigs, spiders, bees, wasps, scorpions, cockroaches, fleas, mosquitoes, bed bugs, rodents, subterranean termites and more.
Snakes & wildlife removal services

Contact information

3215 Fortune Dr Ste 101, North Charleston, SC 29418

www.pestdefense.com/charleston

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed