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Eurotechs Services

Appliance Repair, Appliance Sales and Installation, Appliance Repair - Small

About us

We are Authrized Service Provider for the most luxury High-End appliances brands. Our Technicians are friendly, efficient professionals who have undergone training on the finest appliance technology. Our service technicians have the most up-to-date technical expertise, as well as the tools and original spare parts available to repair your machine We are dedicated to solving your appliance concerns. We can also help you find information in your product manuals. If your appliance is within the manufacturer's warranty period and requires immediate repair, our knowledgeable Technicians will trouble shoot the issue and facilitate resolution promptly and effectively. Our goal is to have your product operating at factory standards on the first in-home service call.

Business highlights

18 years of trusted experience

Services we offer

Appliance repair. Specializing in high end appliances.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.37 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
14%
3
0%
2
0%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.4
responsiveness
4.0
punctuality
4.4
Showing 1-7 of 7 reviews

Stephen B.
08/2017
5.0
appliance repair
  + -1 more
Difficult repair but Eurotech stuck with it until 100% complete.
Description of Work: Trouble shot a washer that was incorrectly repaired by another company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Merry H.
03/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$150

Lorrie S.
02/2015
1.0
appliance repair
  + -1 more
The lead time for repair is excessive as there is only one technician. The repair failed and the ice maker broke again. I used a different company the second time. The EuroTech's tech didn't leave any paper work from the first repair, which I later needed to send to Bosch. Olga refused to send it to me. She said if Bosch wants it, Bosch can ask for it. One of the most bizarre service experiences I've had.
Description of Work: Fixed a Bosch refrigerator ice maker

Rating CategoryRating out of 5
quality
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Eurotechs Services
This was a warranty work that does not cost any money to the customer. Work was performed as promised and timely. First visit was on Sep 11,2014 we ordered parts and we came back and complete the repair on Sep 19, 2014 unit was fixed. In addition the technician spent extra time answering all customer questions on how all kitchen appliances work and how to operate them (microwave, oven, dishwasher, etc.) because customer DID NOT KNEW HOW TO USE THE APPLIANCES AND NEVER READ THE APPLIANCES MANUALS. 6 months later on March her refrigerator fail again and she blamed on us that we did not fixed right the first time, SHE WAS VERY UNPOLITE ON THE PHONE, CALL ME UNPLEASANT PERSON, CALL THE TECHNICAN UNCOMPETENT AND CALLING MY COMPANY UNPROFESSIONAL. I do refuse to service this customer again, she was asking for records on all the appliances, I do not have the records on them because I do not service them I only ADVISE HER FOR FREEE how to use them. When a refused to service her she called BOSCH, I submit a report to BOSCH about her impolite and unpleasant experience that I have with her on the phone. BOSCH requested the record of the only service that I did which I provided by email and fax. Later we found out that BOSCH dispatched another service company and she was requesting all her appliances to be replace because they had scratches and dents on the stainless steel panel that were done by her cleaning crew, this is a customer abuse and negligence and is not cover under warranty. THIS IS SO FAR THE WORSE EXPERIENCE AND THE WORSE CUSTOMER THAT I HAD WITH A CUSTOMER AFTER 10 YEAR BEEN ON BUSINESS. GOOD LUCK TO THE NEXT SERVISER.....

Richard S.
10/2014
5.0
appliance repair
  + -1 more
Superb work, perfect attention to detail, flawless technical knowledge and skill. Daniel also works on SubZero, Bosch, and Dacor.
Description of Work: Installed new burner pan on Thermador stovetop, connected gas on light, replaced missing cover on dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha D.
09/2013
5.0
appliance repair
  + -1 more
Prompt service. Cleaned integrated filter to be sure that the power switch was actually faulty. Ordered the part and returned for the installation. Very prompt, Courteous, and fair price.
Description of Work: Diagnosed and replaced power switch on Asko dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Bruce H.
06/2013
5.0
appliance repair
  + -1 more
I was pretty pleased with them. I used them because they are an authorized service provider for the brand of washing machine that I have. I liked that the service was extremely prompt. They diagnosed the problem very quickly. The technician was very knowledgeable about the machine. He was in and out in about forty five minutes. With regard to price, I don't know how to compare it, but it was relatively expensive from what I was expecting.
Description of Work: Eurotechs Services repaired my washing machine. He replaced a pump and one of the solenoid water valves.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Joy W.
03/2013
5.0
appliance repair
  + -1 more
Eurotechs was quick to set an appointment and flexible with my unpredictable schedule. The owner did the work, was prompt, very nice, and exceedingly competent. Few appliance repair companies work on my DCS range and the owner was obviously knowledgeable regarding the brand. Repair was quick and solved the problem, which was even more of a relief, considering the damage had been caused by a previous repair company who, then, couldn't diagnose what had been damaged. I have put Eurotechs' contact information in a safe place and will definitely call them in the future!
Description of Work: Eurotechs repaired knob springs on DCS range damaged by another repair company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

    Contact information

    PO Box 60635, North Charleston, SC 29419

    www.eurotechs.us

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Sales and Installation,
    Appliance Repair - Small

    FAQ

    Eurotechs Services is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: Closed

    Eurotechs Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Eurotechs Services does not offer free project estimates.
    No, Eurotechs Services does not offer eco-friendly accreditations.
    No, Eurotechs Services does not offer a senior discount.
    No, Eurotechs Services does not offer emergency services.
    Yes, Eurotechs Services offers warranties.
    Eurotechs Services offers the following services: Appliance repair. Specializing in high end appliances.

    Contact information

    PO Box 60635, North Charleston, SC 29419

    www.eurotechs.us

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    Closed