Legacy Residential Solutions, LLC

On the surface, the inspection seemed to go fine, and I bought the house. I’ve now been in it for a week and have found significant issues that Legacy failed to note or more likely failed to check. The inspection report indicated the dishwasher worked. When I used it, yes, it ran a full cycle, but without water. When I checked under the sink, I found the water supply was turned off, so I turned it on, it leaked massively. If the inspector had bothered to confirm the dishwasher worked, he would have found this. Second, the roll out awning over the patio was found to be broken on initial inspection and supposedly repaired. Guess what? It’s still broken despite that “repair” and being confirmed as working by Legacy. DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY.

This is all just my personal opinion, so take it as you will. My husband and I were first time home buyers. We thought that our realtor had picked John and his crew because they were thorough and experienced and would have our best interest in mind when they reported back to us. Please learn from my experience. I feel this company didn't meet my expectations of trustworthiness. They charged close to $100 more than other competitors for a house this size. They wrote up the inspection report and went over it with us in the yard. Every time he would say something was damaged, concerning, or not up to par, he would follow with a phrase along the lines of it being an easy fix. When we got estimates for the repairs they were all far from easy. When we got estimates done the contractor found SEVERAL STRUCTURAL issues that weren't even on our inspection. There was evidence of fire damage under the house and it wasn't even mentioned to us by John. In the end, the inspection report has all this legal jargon on it, so we're not due a refund. When I asked John about doing the right thing and giving me a refund since they had missed some pretty significant things he told me it sounded like I was "throwing a fit" cause I didn't get the house I wanted. Then he told me he was glad to hear I didn't buy the house because it "had a lot going on." He said legally he couldn't tell me to run from the house because I was already under contract. He didn't have to tell me to run. He could have said literally anything to tip us off that the house was dangerous or a money pit. I would have bought the house if I was only basing it off of his inspection because everything was presented via face to face as not a big deal. Thank god we brought someone else in and got a second opinion. $350 lesson learned.