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Fogarty & Fogarty Plumbing Co Inc

Plumbing, Water Heaters, Drain Cleaning,

About us

Full service residential plumbing service and repair specialist.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Kitchen & Bathroom Remodeling, New Additions, & General Residential Remodeling.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 76-105 of 105 reviews

Stewart H.
08/2017
5.0
plumbing, water heater repair
  + 0 more
They fixed it!
Description of Work: Water heater elements replaced

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

rich J.
03/2017
3.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$2,400

Response from Fogarty & Fogarty Plumbing Co Inc
I am so sorry you were unhappy with our services. It is regrettable that Brian had to return more than once to address your problem. He is no longer with our company. Again, I apologize for any inconvenience this has caused you. Sincerely, Tammy Wiley President Operations Manager

Robin L.
10/2016
5.0
plumbing
  + -1 more
Very Good.
Description of Work: Fogarty has repaired several issues at our homes from burst pipes to leaking toilets. They are promp, professional and stand by their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you! It was a pleasure serving you. Sincerely, Tammy Wiley Operations Manager

Ritch L.
04/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Shannon Z.
02/2016
1.0
home remodeling, plumbing
  + 0 more
.
Description of Work: I had hired them to install A new kitchen sink faucet. First he installed it wrong, he did not put the plate that goes between the sink and the faucet in and got an attitude with me when I ask him to please install it correctly. Then after he left the faucet started leaking very badly, and there was this horrible leak under the sink that was leaking water under the sink and onto the kitchen floor. I ended up having to call another service to have them come out and fix what he did. It ended up costing me a total of $750 including what I paid him to initially install the faucet, to fix the mistakes he made. I even had to end up purchasing a new sink because of the damage that was done to the sink prior. So what's the price of the sink included which was $325 it ended up being $1,075 total. Because of his mistakes. I have sent you guys several emails regarding this and not gotten any response.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$365

Response from Fogarty & Fogarty Plumbing Co Inc
1. It is an abuse of the review system to create two reviews for the same service. 2. The date of service was 6/12/2015, not 8/25/2015 as claimed on the previous review, nor 11/25/2015 as claimed on this review. The invoice date and our plumber’s time sheet show otherwise. 3. The invoice was NOT $365.00. The exact invoice was $300.00 with a $9.00 convenience fee charge because the [Member Information Removed] chose to pay with credit card, versus the cash discount price for a total of $309.00 We had no contact with this [Member Information Removed] after 6/12/2015 until she called us on 8/26/2015 at 7:20 p.m, leaving a voice mail message. The call was returned at 7:23 p.m. and [Member Information Removed] for 12 minutes. (Phone records verify this). The [Member Information Removed] said that her faucet was leaking from the spout and at the base. Once she had given me her address, I remembered that this was a faucet she had purchased on-line from Amazon. I asked her to provide me the name of the faucet, or manufacturer because both leaks that she described were a function of the faucet, not our installation. The phone call took some time because she had to pull up the information from Amazon. During that conversation she told me that AMC was the Manufacturer and the faucet #33-B10009. Informed her that I had never heard of AMC, and that I would have to do some independent research regarding specification sheets, and parts availability. Wanting to help this [Member Information Removed] out, I spent the next 30 minutes researching AMC Manufacturer on-line. I was unable to find any information on AMC Manufacturer. Not an address, nor a telephone number. The next day, 8/27/2015, I called our specialty parts supplier to inquire if they had ever heard of AMC Manufacturer, to which they replied no. They would have no source to contact for parts. On 8/27/205 at 6:07 p.m. (Less than 24 hours from the [Member Information Removed] call to us), I called her and let her know what I discovered in my research. The conversation [Member Information Removed] 11 minutes. She was told that we cannot work on the faucet because: 1. No parts availability 2. Did not appear to be a legitimate Manufacturer 3. No specs / instructions for taking the faucet apart. She insisted that we should be able to fix it because it was working fine for more than two months. In order to appease her, I told her that we would be happy to come out and look at it; However, she would be charged for the visit. Explained to her that we are only responsible for the water connections, not the operation of the faucet that she purchased. Other than what is mentioned above, we have had no contact from this reviewer. We find it very odd that she waited until 1/1/2016 to [Member Information Removed] such a dishonest review, without ever informing us that she had all these issues. Additionally, if she had contacted Mancill right after we left, why would she have called us on August 26th to repair her faucet? It makes no sense to make the claims that she has and then request additional service two months later.

Richard L.
12/2015
5.0
plumbing
  + -1 more
Good
Description of Work: I was very pleased with the interaction with the person who performed the service as well as the office staff with whom I talked on the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth P.
12/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen N.
09/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry K.
08/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for your positive feedback. It was our pleasure serving you. Sincerely, Tammy Wiley Operations Manager

Bob B.
06/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for the review. We are happy to have earned an "A" in all categories! Sincerely yours, Tammy Wiley Operations Manager

Roger S.
06/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Toilet repair. Prompt, professional service. Fair pricing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for your compliments! I have passed them along to the plumber who performed the service for you. Sincerely, Tammy Wiley Operations Manager

ROBERT M.
05/2015
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for the positive feed back. We work extremely hard to insure that our customers have a pleasant experience when having their plumbing needs met. We look forward to serving you again. Sincerely, Tammy

Peter M.
04/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: Called for assistance. Ms. Fogarty immediately called back but did not have a person available who could work on a gas hot water heater. She gave me a name and number to call. She then checked back with me the next day t to see if I had gotten someone. Excellent follow through, Excellent customer service. I will call Fogarty first for any othe plumbing issues or work I have.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you so much for your kind words. If you need plumbing work in the future, I hope you consider giving us a call. We would love to take care of your plumbing needs. Mention this review response and we will double your coupon savings. Sincerely, Tammy :)

David B.
02/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Leak in tank, I had them replace all the tank inside parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for trusting Fogarty & Fogarty Plumbing Co., Inc. to handle all your plumbing needs. We look forward to serving you in the future. Tammy

Wanda M S.
01/2015
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: They were courteous and answered questions in an informative manner. They also put in a hot water heater for me earlier in the year.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for the positive feedback. All of our employees are highly trained and they enjoy sharing their expertise so that our customers can make wise choices regarding their plumbing. Sincerely, Tammy Fogarty :) Operations Manager

Kathryn P.
12/2014
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Uninstalled old vanity sinks and re-installed new bathroom vanity sinks when converted to granite counter tops.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for your positive feedback. We are happy that you are pleased with the installation of your faucets, and with the work we completed in your kitchen. Sincerely, Tammy Fogarty Operations Manager

Karen S.
10/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: My garbage disposal died. The service man was here 10 min early! (Don't think that ever happened to me before.) He confirmed what I thought (my disposal was "dead") and had one in his truck that was the same brand as the old one, and had it installed in 15 minutes. I had called this firm a few years ago for an issue and their service was the same. I will never use another plumber... and cannot recommend them highly enough! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you so much for your review! I work very hard to schedule the work in such a way that delays are minimized. We respect your time, and we know that no one wants to be waiting on a plumber to show up. I am 'happy' we were able to pleasantly surprise you by arriving a little earlier. Sincerely, Tammy Fogarty :o)

john P.
10/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for the positive review. It was a pleasure working with you on your small renovation project. At Fogarty & Fogarty Plumbing we take just as much pride in our smaller projects as we do the larger projects. We are glad that you are happy with the end result, and we look forward to working with you on your future plumbing projects. Tammy Fogarty Operations Manager

Jim M.
05/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I had a slow draining tub that eventually stopped draining. This was fixed and the tub drains like new. Also had the same issue in an old bathroom sink and this was cleaned out and works like new. Addressed an issue with the kitchen faucet leaking and it works like new. |I called and left a voice mail and had a return call within 15 minutes and a plumber was sent over within the hour. Fast service, great work, good price. Would definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for taking the time to leave feedback. We are glad that we were able to address all your concerns. We look forward to working for you in the future! Sincerely, Tammy Fogarty :o)

Judy I.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for the positive review! We certainly appreciate it. Sincerely, Tammy Fogarty :o)

MAUREEN V.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for your favorable review! Sincerely, Tammy Fogarty :o)

Debra E.
01/2014
5.0
plumbing
  + -1 more
Perfect
Description of Work: Check outside drainage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for taking the time to leave feedback. We are happy that you were pleased with our services, and look forward to seeing you again should the need arise. Sincerely, Tammy Fogarty :o)

Joe B.
11/2013
1.0
plumbing
  + -1 more
See above.
Description of Work: Never returned call requesting help with plumbing problem. Zero. Nada.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Fogarty & Fogarty Plumbing Co Inc
I sincerely apologize for not responding to your telephone call. Since I am the one who answers the phones, the blame rests with me. As you have probably read numerous reviews, you know that is not customary for our company. The majority of the time, not only do we respond quickly to phone calls, we also respond quickly to the caller's plumbing needs. I don't specifically recall getting your message; however, no response is unacceptable, and in this situation, your "F" was merited. Again, I am sorry we failed to live up to your expectations. As a company, we try very hard to please our customers and potential customers. It is rare that something falls through the cracks, such as your request for service. When it does, I take it to heart and I am embarrassed. Although no one (especially me) appreciates negative feedback, I can only look at it as an opportunity to do better next time. Sincerely, Tammy Fogarty

Margherita L.
09/2010
5.0
plumbing
  + -1 more
Gentleman did everything possible to our satisfaction to find lead, but could not. Answered all questions. Showed us everything he was doing. Made suggestions. Very thorough.
Description of Work: Replaced kitchen facet. Tried to find a leak that we thought was coming from upstairs bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Fogarty & Fogarty Plumbing Co Inc
We sincerely appreciate that you have taken the time to offer feedback for other Angie's List Members. We work very to please our customers.

Sharon M.
04/2010
5.0
plumbing
  + -1 more
Scott arrived on time, was very pleasant and professional and did a good job of explaining exactly what he was fixing and working on. When the kitchen sink was fixed he asked if we need anything else and he was able to unclog a sink and tighten a showerhead for me before leaving. I would definitely call again for plumbing needs.
Description of Work: We had a leaking kitchen faucet and some unusual plumbing due to a filtration system. We were able to replace the faucet ourselves but couldn't stop the leaks under the sink. Scott arrived on time and was very pleasant and professional. It took some time to locate the shut off valves for the filtration system as these were in the garage on the other side of the house. Scott was able to disconnect the filtration system, stop the leaks and also discovered a leak behind the refrigerator that we didn't know about.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Fogarty & Fogarty Plumbing Co Inc
Thank you for your feedback on our company. It was our pleasure serving you.

Contact information

PO Box 30196, Myrtle Beach, SC 29588

http://www.theplumberwhocares.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
General Remodeling,
Heating and Air Conditioning,
Bathtub Restoration,
Drain Pipe Installation

FAQ

Fogarty & Fogarty Plumbing Co Inc is currently rated 4.9 overall out of 5.
Fogarty & Fogarty Plumbing Co Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Fogarty & Fogarty Plumbing Co Inc does not offer free project estimates.
Yes, Fogarty & Fogarty Plumbing Co Inc offers eco-friendly accreditations.
No, Fogarty & Fogarty Plumbing Co Inc does not offer a senior discount.
Yes, Fogarty & Fogarty Plumbing Co Inc offers emergency services.
Yes, Fogarty & Fogarty Plumbing Co Inc offers warranties.
Fogarty & Fogarty Plumbing Co Inc offers the following services: Kitchen & Bathroom Remodeling, New Additions, & General Residential Remodeling.

Contact information

PO Box 30196, Myrtle Beach, SC 29588

http://www.theplumberwhocares.com