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CWARE COMPUTER SERVICES

Computer Repair

About us

Established In 1989. Licensed With The State of South Carolina, South Carolina Registered Service Mark, Horry County Business License, Myrtle Beach Business License, Surfside Beach Business License, Microsoft Registered Partner Since 1986, Intel Channel Partner, HP PartnerOne Business Partner, Dun & Bradstreet Rating (61-912-2880) Since 1990.

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

FAST SERVICE TURN-AROUND, Data Recovery, Desktop, Notebook and Printer Service, Virus – SpyWare Removal. We Support and Service Windows 7, Vista, XP, NT Server – 2000 to 2008. OS X, 10.0 - 10.8. Continued Support for Windows ME, Windows 98, Novell Netware, and many DOS Apps.

Services we don't offer

Free Estimates, We Actually Do The Complete Service!

Amenities

Warranties
Yes
Senior Discount

8%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.3
value
3.3
professionalism
3.7
responsiveness
3.7
punctuality
4.0
Showing 1-3 of 3 reviews

Bart V.
07/2013
2.0
computer repair
  + -1 more
Personally? I don't trust this company . You can be told all kinds of stories, (like when women take their car for repair). Unless you know something about computers, get things in writing where-ever you go. I will not go back to this company. My computer is an upgrade model, about 1 1/2 years old. I am still having problems with it and am contacting the mfg. co. for advice. This is a field full of dishonest people. Be careful, pay attention to what you're being told, keep your estimates and repair order. Look out for people that tell you everyone else is a crook..........
Description of Work: Repaired computer.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$110

Response from CWARE COMPUTER SERVICES
Not sure if [member name removed] is referring to my company or not. The dates and amounts do not match the service order he signed. His computer was in my shop in April 2013 and his bill was $100. He had the FBI spyware and about another 46 infected files. He was given a completed service order receipt with all of the work done. I personally advised [member name removed] what to do if the FBI spyware came back. We never heard from him afterwards and he never called to complain.

Vicki C.
08/2012
3.0
computer repair
  + -1 more
I brought the unit into his shop and paid the minimum $50 fee for diagnosis. The next day I picked up the unit and brought it home only to find that it still didn't turn on. I immediately returned the unit with the same original problem. This time I was told I needed a new power supply which they installed with no additional labor charge. The owner could not answer my technical questions and made several attempts to sell me power surge products. All the work was done by a tech in the back room and I was not allowed in. Although they did the right thing the second time, I felt that the failure to diagnose the original problem and the repeated attempts to sell me products did not inspire confidence.
Description of Work: The computer would not turn on. I was told they ran diagnostics and virus scans on the machine.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$80

Response from CWARE COMPUTER SERVICES
The member's computer was initially thoroughly tested and I found absolutely no hardware issues. I removed (3) minor infected spyware files and gave him back his computer. He called my office the following Monday and said he could not get the pc to turn on. I asked him to return it for another diagnostic. After testing his power supply again, it had failed. We replaced the power supply and did not charge him labor. We do use very accurate testing devices when we do our initial diagnostics. It was unfortunate that a storm may have damaged his computer, we never know until it fails. The member was charged an additional $35 for another power supply. I did advise him on reliable protection for his computer equipment. Not sure why he reported this, we never received any other contact or complaint from him.

DENNIS M.
03/2012
5.0
computer repair
  + -1 more
Very pleased with the experience. Just did that in last window!
Description of Work: My computer was loaded with spyware and a virus. Lacey and his company cleaned the computer of all spyware and adware and removed the virus. They also recovered some data that was lost. He is not the cheapest guy in town but he will stand behind his work and do a quality repair. Been in business for a very long time in Surfside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    1015 5TH Ave NW Suite A, Myrtle Beach, SC 29575

    www.cware.net

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair

    FAQ

    CWARE COMPUTER SERVICES is currently rated 3.3 overall out of 5.

    Monday: 8:30 AM - 5:00 PM

    Tuesday: 8:30 AM - 5:00 PM

    Wednesday: 8:30 AM - 5:00 PM

    Thursday: 8:30 AM - 5:00 PM

    Friday: 8:30 AM - 5:00 PM

    Saturday: 9:00 AM - 2:00 PM

    CWARE COMPUTER SERVICES accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, CWARE COMPUTER SERVICES does not offer free project estimates.
    Yes, CWARE COMPUTER SERVICES offers eco-friendly accreditations.
    No, CWARE COMPUTER SERVICES does not offer a senior discount.
    Yes, CWARE COMPUTER SERVICES offers emergency services.
    Yes, CWARE COMPUTER SERVICES offers warranties.
    CWARE COMPUTER SERVICES offers the following services: FAST SERVICE TURN-AROUND, Data Recovery, Desktop, Notebook and Printer Service, Virus – SpyWare Removal. We Support and Service Windows 7, Vista, XP, NT Server – 2000 to 2008. OS X, 10.0 - 10.8. Continued Support for Windows ME, Windows 98, Novell Netware, and many DOS Apps.
    Free Estimates, We Actually Do The Complete Service!

    Contact information

    1015 5TH Ave NW Suite A, Myrtle Beach, SC 29575

    www.cware.net

    Service hours

    Monday:
    8:30 AM - 5:00 PM
    Tuesday:
    8:30 AM - 5:00 PM
    Wednesday:
    8:30 AM - 5:00 PM
    Thursday:
    8:30 AM - 5:00 PM
    Friday:
    8:30 AM - 5:00 PM
    Saturday:
    9:00 AM - 2:00 PM