COASTAL BLINDS & SHUTTERS

This company is the local representative of Budget Blinds. Initially everything went quite well. We were presented options from which we may choices. About 3 weeks later all the blinds were installed. Most were plantation blinds except in master bedroom. In there we had light blocking cellular shades installed. These do an excellent job keeping light to a minimum. However, one of the 3 blinds was marking up the side jambs when we raise and lower the shade. It turns out that the bottom metal bar was missing plastic protectors in each end. We called the company rep about this and he indicated that he would order the missing pieces. That was 2 months ago. Since then we have tried to contact them by phone and email, all of which have been ignored.