Citadel Roofing

Citadel roofing hired myself, as a retail sales representative with leads provided by the company. Mind you, I was currently living in Pensacola Florida, when I was offered the position with Citadel roofing out of Myrtle Beach,Sc. I relocated to the Myrtle Beach area out of my pocket, to be in proximity of the market region to promote Citadel roofing. Once I arrived to South Carolina, the owner of Citadel (Nick) and myself, set up an initial sales meeting to go over the logistics of my position in more detail. Where he offered myself some options as far as compensation and my involvement with the company. Nick offered a salary plus small commission pay schedule, or a commission only, and finally the different commission structures depending on whether the initial lead was generated from the company or from myself. He explained how Citadel roofing has been a strictly retail sales company, and mentioned that Citadel deserves a piece of the pie in the insurance claims world. He asked what knowledge I have with filing claims and the onboarding process. Which I more than confidently explained the claims process in detail, so he can get a feel for the knowledge that I was sharing with Nick. I agreed to help promote the insurance sales side of Citadel roofing, but I never agreed to strictly perform insurance claim projects specifically. I relocated to Myrtle Beach to pursue a career with Citadel roofing five weeks ago. Nick has not sent me on one retail lead as of yet, nor has Nick offered to compensate me for my time reaching out to third party public adjusters, on behalf of Citadel roofing's legal representation. The time I have spent with the owner of Citadel roofing (Nick Sr.) implementing and strategically setting in place the legalities and documentations to successfully adhere to the insurance claim process. Neither was I reimbursed for my travel expenses, and relocation costs associated with accepting this position, due to Citadel roofing's need to aquire more salesman to handle the incoming abundance of leads, as I was informed. Now, after five weeks of no income, and out of pocket expenses due to travel and relocation costs, the owner of Citadel roofing (Nick Sr) informs myself that my services are no longer needed here at Citadel! Okay, fair enough in a manipulative world... But how about compensating myself for the 5 weeks of services that your company, Citadel roofing, has already received? I've worked for contractors from Vermont to Texas, and I can say there is a lot of shady businessmen out there. But to manipulate and deceive someone into relocating and driving over 600 miles, to personally deliver insurance claim knowledge for a company (Citadel roofing) who has never successfully submitted a damage report, let alone the skills and know how to identifying proper storm damage that's claim worthy. I've spent my own time and money to come here and train the owners of a roofing company(Citadel roofing) for 5 weeks, on the claims process. While strategically setting in place the foundation to a successful claims practice.

It was a great experience. Guys are extremely knowledgeable and professional. Worked with me throughout the whole project and communication was never lacking. I was updated and they made sure they would work with my schedule. I highly recommend Citadel Roofing for any roofing needs.

Job went very well. Nick and Taylor did everything they said they would and they were 2k cheaper than the other companies

Very pleasant team to work with. Everything went smoothly and the roof looks fantastic! Out priced all the others in the area and she looks like she did the day we built it. Thanks fellas!

Citadel Roofing provided us with a fantastic roof price compared to others along with superb service Professional timely and efficient And… they kept the surroundings clean during the installation!!! Great job Citadel!

Great company, quality and pricing. Nick was wonderful to work with!

So happy we went with Citadel Roofing. The process couldn’t have been any easier. From start to finish they were professional and kept the job site clean and orderly. Highly recommend Citadel.

Citadel Roofing is definitely a first class company. Knowledgeable, responsive, efficient, and professional throughout the process. If you need a roof replacement, this is a company you can depend on.

First class operation from the start. From the quick response to our initial phone call to the visit to our home and we received our estimate less than 24 hours. Everything they told us was done on time and in the utmost professional manner. They are definitely a 1st class company that I would highly recommend to everyone. Please reach out to the owner Nick -Nick @ Citadel Roofing!