Description of Work: Left two voicemails and he would not call me back
Rating Category
Rating out of 5
responsiveness
1.0
Barbara B.
03/2014
5.0
flooring contractor
 + -1 more
He showed up promptly and new what he was doing. He did a great job for me.
Description of Work: I searched Angie's List and found Bob Heiser highly rated. We called several other flooring installers and most of the quotes were twice what his was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Joan B.
01/2014
5.0
carpet installation
 + -1 more
He did a good job and ended up going over on the time as was supposed to be done by Xmas but got done by Jan. 6, 2014, but I said there was no hurry . He was very nice and offered to fix anything that needed fixing. He seemed to be a Mr. Fixit! Plus went the extra mile to fix some small things that he didn't charge for. He had a very nice helper! The place looked much lighter and smelled fresh. Put all the furniture back in place and texted me photos.
Description of Work: Took out all the carpet in a 1000 sq. ft. apartment and tiled the floors, white washed the walls, painted all the trim, and molding, redid the kitchen and bathroom countertops with Formica, put new door knobs on the doors, and hauled off all trash. Fixed a fan that wasn't working and installed a light under the one over the dining table.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Joan B.
01/2014
5.0
carpet installation, ceramic tile
 + 0 more
Great job!
Description of Work: Paint and tile floors and odd jobs redid Formica countertops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Joyce C.
08/2013
4.0
carpet installation, flooring contractor
 + 0 more
Found Bob's service using Angie's List. Noticed the nice write-ups so decided to use him to repair our carpet. One of my cats sneaked into the master closet. The door got closed while she was inside. She panicked and clawed to get out. In her escape efforts, she pulled the carpet out of the tack strip and shredded the edges of the carpet. The repair was not something I could do myself. I contacted Bob, explaining the situation. Bob stated he did those sorts of repairs and scheduled an appointment. Bob was punctual and professional. He also provided some tips on helping to avoid this situation in the future. He has seen this happen before. Within a few minutes, Bob had the carpet repaired to my satisfaction. To an prospective buyer, they would never know the carpet had been repaired. Great Job!!! Bob worked quickly and was very thorough. Bob is now in my reference list for future work and is also a name that I am confident in providing to any one needing carpet repair.
Description of Work: Repair carpet.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
DEBORAH A.
03/2013
5.0
carpet installation
 + -1 more
I made the appointment a few weeks before our visit to our condo. He showed up on the date of the appointment at the exact time and did a great job.
Description of Work: Bob fixed our carpet and now it looks great.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Julie P.
03/2013
5.0
ceramic tile
 + -1 more
He was great and terrific. The floors are perfect; he did a wonderful job. His prices were reasonable. He came when he said and if he was going to be late, he would call. I appreciate that very much. He worked all day. He did the job fast and he did an excellent job. We would use him again in a heartbeat. He was reasonable, good and he got the job done.
Description of Work: Bob Heiser did a ceramic back porch and did hardwood floors in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
david A.
01/2013
5.0
carpet installation
 + -1 more
Was on time and on budget. Worked very fast and efficiently. no problems
Description of Work: Very Professional
Rating Category
Rating out of 5
Yes, I recommend this pro
$150
John W.
10/2012
5.0
flooring contractor
 + -1 more
Bob worked in a condo unit of mine while I was away. We met prior to the work date to detail what was to be done. He is a very pleasant person and quite knowledgeable about his craft. He has many years experience and the quality of the installation was excellent. There were several irregular cuts and all the pieces fit in nicely. He is a busy man and I waited for a week in which he was available. It was nice that he would install a produce that he did not sell. I am contemplating further work on flooring in this unit and I will certainly contact Mr. Heiser again when I want to begin.
Description of Work: This job included removal of old carpet and pad and installation of vinyl click-plank flooring. Price included any concrete floor prep needed and disposal of the carpet. The room was 288 sq ft. Price was labor only since I provided the flooring.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$510
Sheri B.
08/2012
5.0
carpet installation
 + -1 more
Very professional, responsive and fair with pricing. Cleaned up after job was finished. He even helped fix the back door. Would highly recommend him in the future.
Description of Work: Used bob for the installation of carpet in two bedrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Chris F.
06/2012
5.0
flooring contractor, carpet installation
 + 0 more
I would absolutely use his services again.
Description of Work: Bob did a fantastic job installing carpet on stairs, a landing, and a large master bedroom with 2 WIC's. I've built over 700 homes and this was some of the best work I've seen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$135
THOMAS C.
04/2012
5.0
ceramic tile, flooring contractor
 + 0 more
We hired Bob to finish the instillation of linoleum flooring purchased from Home Depot. When the installers from home depot came they refused to put the floor down as the surface required a leveling compound home depot did not carry. Bob turned into a God send for us. While his expertise is in flooring, he did a lot more then that for us. After putting down the linoleum floor we had him repair our tile floor (grout work), install vanities, mirrors, molding, light fixtures, cabinet knobs, tv cable,and more things then I can list . Bob is a jack of many trades. His work varied from very good to excellent, but none of it was less then good. It is hard to find someone who can do so many things at a fair price. The one thing I will say about Bob is you have to be patient. He primarily fixes up condo units for a company that he does a lot of work for and he had to fit us in as his time allowed. Still, our experience is that we can't say enough good about him.
Description of Work: Installed a linoleum type of floor in two bathrooms which led to other jobs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$850
George C.
10/2011
5.0
carpet installation
 + -1 more
good job no problems
Description of Work: Carpet was buckled and required re stretching to remove
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Helen B.
10/2010
5.0
carpet installation
 + -1 more
I was very please with the work that Mr. Heiser performed.
Description of Work: Mr. Heiser re-stretched some of my carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$100
Malcolm J.
12/2009
4.0
carpet installation
 + -1 more
. Good job, would use him again. Be patient, as he is a bit elusive.
Description of Work: Had some creases in two-year old carpeting that Bob repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$50
Helen B.
11/2009
5.0
carpet installation
 + -1 more
The carpet company that the Developer used to install our carpet did a half *!*! job and in just about every room it started to buckel. I had two rooms stretched previously and decided that four more rooms needed to be worked on. Mr. Heiser did a very good job and at a reasonable price.
Description of Work: I had carpet in four (4) different rooms that needed to be stretched.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
Nancy S.
08/2009
5.0
ceramic tile
 + -1 more
The owner came to my home, and provided me with an estimate to install the ceramic tile floor. I hired him and he returned within the week to start. I also needed some repair work done on the entrance walls into my kitchen, as well as some damaged woodwork. I also needed a new kitchen sink installed. Bob gave me an estimate for this work as well. So, I agreed to have him do all of the work. This was so much easier for me, and he did an excellent job. From start to finish I was very pleased with Bob Heiser.
Description of Work: The company installed ceramic tile on my kitchen floor. They also repaired damage to my walls and woodwork from my dog. As well as installing a new kitchen sink.
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*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Ceramic Tile
FAQ
Bob Heiser is currently rated 4.8 overall out of 5.
Sunday: 8:00 AM - 11:00 PM
Monday: 8:00 AM - 11:00 PM
Tuesday: 8:00 AM - 11:00 PM
Wednesday: 8:00 AM - 11:00 PM
Thursday: 8:00 AM - 11:00 PM
Friday: 8:00 AM - 11:00 PM
Saturday: 8:00 AM - 11:00 PM
Bob Heiser accepts the following forms of payment: Check
Yes, Bob Heiser offers free project estimates.
No, Bob Heiser does not offer eco-friendly accreditations.
No, Bob Heiser does not offer a senior discount.
No, Bob Heiser does not offer emergency services.
Yes, Bob Heiser offers warranties.
Bob Heiser offers the following services: Carpet, vinyl & tile repairs & installations. Ceramic tile installations on floors, walls, counter tops, back splashes, & custom built showers.