Contract Exteriors specializes in the exterior remodeling of both single family and multi-family residences in and around Charleston and Myrtle Beach. Created to give our customers a single source for their exterior construction needs, we pride ourselves on the quality of the services we provide. This commitment to quality has made us one of the few James Hardie Elite Preferred Siding Installers and GAF Master Elite Roofing Installers in the Coastal Carolinas. Whether you are looking for siding, roofing, decking or railing, let Contract Exteriors help you achieve the curb appeal you desire!
***Warning, Warning***Caution, Caution***: DO NOT ENTER INTO A CONTRACT WITH THIS BUSINESS. After 3 failed town inspection reports, after being paid in full, and unwillingness to cover all rework costs for their lack of quality workmanship and non-compliance damages, we are stuck paying a bill 50% higher than the original contract amount. Unsupervised crews, 3 project leads quit, and fails to pay subcontractors after they pocket your money. Please heed this warning. It's a game. They perform poor quality workmanship, ask you to sign an agreement to release their liabilities at an amount so low and below justified costs it's unbelievable, then have you not have the power to file complaints to BBB or other social media sites. Think of this, if they settle and you can't call out their poor-quality workmanship how does the BBB ever rate this business accurately? Just think of this when accomplishing further research on them! Stay away! The tip of the iceberg! They used finishing nails to hold up our stairs!! Many other pics and damages, too numerous to cover here. Trust us! Stay away!
Description of Work: They accomplished poor quality workmanship and damages with replacing decking & roofing. At the time of this review, siding and window experts are assessing the siding and window installations as well.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$117,000
Response from Contract Exteriors
While we thank you for your review, most of these statements are either completely fictional, or in the least mis-leasding. There were not 3 failed inspections, in fact, 75% of the failed inspections were called in by the homeowner not the company and done before all the corrective work was done. The compensation that was offered to the customer included full and total credit for all repairs, which were done by the contractor of the customer's choosing, after we were asked to leave the project. In no way did we break the contract or attempt to defraud the customer. We have in fact been in constant communication with them, and they have rejected our offer of paying them for all the costs of the repairs. This complaint is marked answered by the BBB after showing substantial evidence of these facts.
Jerry M.
06/2020
5.0
roofing
 + -1 more
Excellent job. Representative answered all questions in detail, knowledgable. Was available throughout entire project. Promptly returned phone calls. Front office was available also. Very service oriented. Project manager available throughout entire project. Promptly returned phone calls. Answered all questions we had during project. Overall quality of job was excellent. Cleaned entire site when job was done. There was no damage to the landscape either. We've had some extremely heavy rains with high winds since replacing the roof. There have been no issues. I would definitely hire them again and for any other type of exterior work.
Description of Work: Replace roof to stop leaks in several areas due to wear and tear and wind damage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Contract Exteriors
Thank you for the wonderful review [Member Name Removed]! You were a pleasure to work with!
sheri V.
02/2017
5.0
roofing
 + -1 more
Our roof was leaking badly and since this is our 2nd home we rent out to others, we needed to get it fixed immediately. I called Contract Exteriors to see what availability they had to come over and give us an estimate. They came the next day and give us an awesome price! They realized how bad the situation was and made time in their schedule to make us a priority! Thank you to everyone at Contract Exteriors, especially to Will and Randy, for making it possible to keep our obligations to others and for taking the time to treat us with respect and dignity while doing a great job with our new roof! We definitely will use them for all our large projects!
Description of Work: repaired and replaced part of our roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Walt E.
01/2017
1.0
gutter repair, siding
 + 0 more
They did an inspection, returned one(1) phone call requesting an estimate and I never heard from them again.
Description of Work: Repair storm damage from Hurricane Matthew.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Paul S.
06/2016
5.0
roofing, siding
 + 0 more
We had an excellent experience. The sales rep was extremely knowledgable and worked as our consultant and not a pushy sales rep. They also assigned a customer experience rep and project manager to us to make sure we were happy throughout the entire process. The end result is amazing and we highly recommend them!
Description of Work: We hired Contract Exteriors to replace my roofing and siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Herbert U.
03/2016
4.0
roofing, siding
 + 0 more
Their prepared materials and information presented up front were excellent and professional. The initial order for the Hardieplank siding was delivered to our driveway along with a container for trash. Unfortunately, the supplier had shipped the wrong size planking, which necessitated removal of the materials and the container and a delay of weeks in getting the job started. Once they began, the workmanship was good and the product is excellent. I think that they tried hard to overcome some miscommunications that occurred. I would be willing to use them again.
Description of Work: Replaced fiberboard siding with Hardieplank; replaced wooden trim with Hardieplank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$7,200
Libby K.
10/2015
5.0
roofing, siding
 + 0 more
.
Description of Work: New roof, Hardee board siding, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
eugene G.
10/2015
5.0
sunrooms
 + -1 more
unknown
Description of Work: Screened porch
Rating Category
Rating out of 5
Yes, I recommend this pro
Martha S.
09/2015
5.0
roofing
 + -1 more
Excellent service and quality workmanship. Roof looks terrific and leaks have been completely repaired. Could not have been happier with the entire process from first contact to completed project. Fabulous experience to work with master roofers!
Description of Work: Removed false chimney & repaired roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Contract Exteriors
Thank you member! You and your husband have been a pleasure to work for.
Leroy C.
06/2015
5.0
roofing
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$700
eugene G.
05/2015
5.0
siding
 + -1 more
unknown
Description of Work: screened in porch. outstanding service, delivery and personal followup for satisfaction. wish there was more projects they could do for us in our new home. highly recommend their service and especially the account mgr, Matt.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Siding,
Sunrooms and Patio Enclosures
FAQ
Contract Exteriors is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Contract Exteriors accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa