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New Leaf Tree Service

Tree Service

About us

We have six ISA-trained climbers and ground men and a certified arborist on staff. We don't accept payment until the job is done to the customer's satisfaction and we accept visa, mastercard, personal checks, cash and we also offer financing options and payment plans.

Business highlights

Emergency Services Offered

Services we offer

Owned and operated by an ISA Certified Arborist, we are a mid-sized tree care company specializing in tree pruning, removals and stump grinding. We also do fertilization, diagnosis and treatment.

Services we don't offer

We don't do landscaping.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

5.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Bryan S.
08/2017
5.0
tree service
  + -1 more
They took it down quickly and well. They were really responsive.
Description of Work: They took down a number of trees, one that was particularly difficult.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidi S.
03/2017
5.0
tree service
  + -1 more
We were very pleased.
Description of Work: Trees trimmed or removed after Hurricane Matthew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha B.
01/2016
5.0
tree service
  + -1 more
Marcelllo came by to give us an estimate soon after we called. He immediately spotted that our larger grand oak had been struck by lightening in the not-too-distant past. The tree was evidently in the process of healing. A complete surprise to us! To encourage healing and preserve the shape and integrity of the tree, he suggested removing as much dead wood and surrounding odd growth as possible to allow more sunlight to reach the "wound" (my word). He made other suggestions about the overall shape of the tree, apart from the wound area, as well about the smaller grand live oak, which was in much better shape. Jessica inspected the trees soon afterward, agreed with Marcello's recommendations, and offered a few more suggestions and positive comments about the smaller tree's access to sunlight. Within the next day or two, the crew arrived and removed what seemed at least a ton of wood, taking great care that our property and our neighbor's property were protected. Afterward, they removed and chippered all the wood in a very neat and efficient manner. There was absolutely no fuss or mess for us or our neighbors. No debris left on shingles or grounds You would have to examine before-and-after photos to appreciate that the canopy of the large grand oak changed from a depressing tangled mess to a clearly defined, nearly dome-shaped structure that allows sunlight to filter through and below. We have high hopes for our azaleas and camellias next year. We believe that the older grand live oak now has a far greater chance of surviving the next Hugo--or the next ice storm, which also could have toppled the wounded, top-heavy old tree. The smaller grand live oak, planted a week or two after Hugo, also has a much better chance to grow old gracefully, now that it will be getting a greater measure of sun. We will be recommending New Leaf Tree Service to our neighbors, friends, and family. Within the next year or so, we will also include a copy of this account in the transfer of papers for the new owners of our home and grand oaks.
Description of Work: New Leaf removed a great deal of dead wood and many weirdly shaped branches from the crown of our larger grand live oak as well as several dead and obstructive branches from our younger grand live oak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Barbara D.
10/2015
5.0
tree service
  + -1 more
unknown
Description of Work: I had them come to trim my trees to minimize potential storm damage. I should have asked more questions so I fully understood what "lifting the canopy" truly meant because although they were adhering to industry and insurance standards, the amount of branches eliminated was a bit alarming to me until they explained. I was thinking trimming select branches not taking all major limbs back to the trunk up to a certain level. Mostly I was unprepared for and shocked at losing all of the privacy those trees had provided. The character of my yard and conditions for my existing landscape changed tremendously, so make sure you really understand how much will be eliminated. The trees do look nice and there will be way less leaves to rake, but I'm still adjusting to being on view from my screen porch to all of the neighbors and the street where before it was a shady private area. Their crew was professional and nice. The owners were extremely prompt in returning to my yard to answer my questions and allay my shock and distress. The crew was not as careful with my landscape lighting as they could be when removing the downed limbs, but New Leaf repaired a broken light and their clean up efforts were topnotch. After this last storm, a limb did come down and I may need to call them back. Although the limbs around it looked healthy from the ground, it is obvious that they will need more attention. On the whole I was very impressed with the company knowledge and exceptional level of customer service and would not hesitate to recommend them to anyone looking for tree service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Christina S.
09/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Trimmed trees/ palms; removed/hauled away debris. Professional, courteous, priced work fairly and did a great job. I highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul U.
07/2015
5.0
tree service
  + -1 more
unknown
Description of Work: Major trimming of trees over buildings, yard, and street. Used bucket truck when necessary. Climbed tall trees not otherwise accessible. The workers were skilled, pleasant, courteous, and worked well as a team.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Ronald M.
04/2015
5.0
tree service
  + -1 more
They did a great job and were very conscientious with their work. I will use them again and highly recommend them.
Description of Work: Recently enlisted New Leaf to remove about 7 trees and significantly prune another couple dozen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Leaf Tree Service
Thanks for the great review. You were a pleasure to work with also.

Chad B.
02/2015
5.0
tree service
  + -1 more
Their service was excellent and took great care of our trees and lawn. They even ranked back in the dirt. Jessica was great and I wanted to say thanks to her and her team for their great work. I would highly recommend them to anyone in Charleston.
Description of Work: They cut down five trees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Response from New Leaf Tree Service
Thanks [Member Name Removed]. We appreciate your business!

David C.
11/2014
5.0
tree service
  + -1 more
The arborist came out promptly to examine the tree. The men who took the tree down were professional & efficient. The aerial artist w/ the chain saw spent most of the days high in the tree cutting & sending the pieces of the tree down by ropes configured to avoid the house, hot tub & pool. Amazing to watch!
Description of Work: Diagnosed our huge (48" diameter) Laurel Oak as dying & dangerous. When the town delayed the permit, new leaf came out to trim the tree & removed several huge limbs which would have destroyed our roof. When the permit was granted, they took down our beloved huge tree w/ daring & skill. The price was right compared to 2 other bids & they cleaned up the yard perfectly. Would not use anyone else! Thank you New Leaf!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from New Leaf Tree Service
Thank you for your kind words. We appreciate your business.

Kevin B.
08/2014
5.0
tree service
  + -1 more
I have 3 grand live oaks on my property and have had a few different companies service them over the years. I will not hire anyone else to trim my trees again. From start to finish New Leaf was great. When I called, Tree Girl Jessica answered all of my questions and they came out for an estimate that day. I checked Jessica's arborist certification on the ISA's website and there she was. Other companies have told me they were certified arborists and when I went to check their credential, they weren't there. Their quote was in line with 2 others I got so we hired them and they came to do the work on the day we had scheduled. I really appreciated this because we have had other companies trim our trees and they never showed up when they said they would and wouldn't answer or call back. Moses and the crew were amazing! They were like a well oiled machine swinging through the trees and cutting the branches like artists. The trees look incredible. Jessica and marcello were on the job site with them and available to make changes to our scope of work as needed. We got a detailed invoice right there via email and paid by credit card when they finished. Everything was so easy. I will recommend them to all of my friends.
Description of Work: Thinned and removed dead wood from several live oak trees in our yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from New Leaf Tree Service
Thanks for your review. We appreciate your business!

steven S.
07/2014
5.0
tree service
  + -1 more
It went well, they were on time, they were all courteous, they cleaned up nicely with rakes and leaf blowers, and hauled all debris away. No surprises, charged what they said they would, did the job quickly, would recommend them and will use them again in the future.
Description of Work: They came out and gave me an estimate, returned a couple days later and performed the work as discussed. They removed a large oak tree limb and many small ones that were encroaching upon my house that my insurance company required me to have removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from New Leaf Tree Service
Thank you!

Steven G.
03/2014
5.0
tree service
  + -1 more
New Leaf Tree Service was extremely responsive throughout the entire process. I touched base with New Leaf in November, and they were there the following day to give me an estimate for taking down three large pine trees in the back yard. Their quotes were competitive, and Jessica and Marcello were very personable. It took me a couple of months to get approval from the HOA for the removal. Once approved in February, I called them to schedule the removal. They provided me proof of insurance, and showed up the next morning (Saturday) at 8am to get started on the job. The crew that came out was amazing, and due to the proximity of the trees to the house, each one had to be climbed to be taken down from the top. Moses did a fantastic job, and the other two on the crew efficiently carted the waste away, and mulched it to haul away. I was absolutely amazed that all three trees were taken down, without any damage to the house, other trees that were close, nor my yard. I highly recommend New Leaf, and will consider them again when I need to have trees trimmed or removed.
Description of Work: Cut down large pine trees

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from New Leaf Tree Service
Thank you!

    Contact information

    1111 Highway 41, Mt Pleasant, SC 29466

    http://newleaftreeservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Tree Service

    FAQ

    New Leaf Tree Service is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    New Leaf Tree Service accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    Yes, New Leaf Tree Service offers free project estimates.
    Yes, New Leaf Tree Service offers eco-friendly accreditations.
    No, New Leaf Tree Service does not offer a senior discount.
    Yes, New Leaf Tree Service offers emergency services.
    No, New Leaf Tree Service does not offer warranties.
    New Leaf Tree Service offers the following services: Owned and operated by an ISA Certified Arborist, we are a mid-sized tree care company specializing in tree pruning, removals and stump grinding. We also do fertilization, diagnosis and treatment.
    We don't do landscaping.

    Contact information

    1111 Highway 41, Mt Pleasant, SC 29466

    http://newleaftreeservice.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM