Super Service Award winner 12 years in a row! Reviewed on Angie's List for 12 solid years! We return all emergency calls within 15 mins, 24 hrs day, 7 days wk. Why? You're our #1 priority as without YOU, there is no US. It's really that simple. The big difference is we CARE. We GENUINELY care. We always will. Please visit our website for our rating statistics at: www.Servant Plumbing.com or touch link above and see how we walk it when we say you're number one to us, and not just talk it as so many companies do.
Business highlights
37 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Services we offer
SUPER SERVICE AWARD WINNER 12 YRS IN A ROW. NO SERVICE CALL CHARGES EVER ALWAYS FREE ESTIMATES. From Garbage disposals to water heaters to clogged drains to complete re-pipes to leaky faucets to toilet rebuilds, if it's plumbing, we do it.
Excellent! Josh responded well within his "I'll call you back within 15 minutes" time frame and was able to come out within just a few hours. He fixed the problem quickly, efficiently, and cheerfully. He's a very personable young man, and will definitely get my business again.
Description of Work: Simple plumbing repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Servant Plumbing of Mt.Pleasant
Thank you so much for also taking your time to leave us an excellent review. We pride ourselves on returning calls within 15 minutes, and in fact, some companies and even an ex-employee who went into business on his own are duplicating our system and advertise they return calls in 15 minutes also. Actually makes me feel very flattered that we are being emulated :)
jon S.
01/2017
5.0
plumbing
 + -1 more
Went great--I'd use these guys again!
Description of Work: Bathroom faucet leaked and had to be fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$575
Response from Servant Plumbing of Mt.Pleasant
Thank you so much I really do appreciate you taking the time to say what you did! :)
Timothy H.
01/2017
5.0
plumbing
 + -1 more
They were very efficient and did great work for us!
Description of Work: They repasted the dispose all for us. They noticed some other issues with that as it related to plumbing and corrected it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Servant Plumbing of Mt.Pleasant
I can't tell you how happy it makes me to read great reviews about your own company, just makes me grin from ear to ear!
Vincent M.
12/2016
5.0
plumbing, water heater repair
 + 0 more
Awesome folks who came out here on a holiday.
Description of Work: Install electric water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from Servant Plumbing of Mt.Pleasant
Anybody can claim great service during normal working hours but very few if any can claim it on nights weekends and holidays and that is where we shine in giving the best customer service you can find it anywhere! So glad we could help you and thank you so very much for taking your precious time to leave us a review :)
Elizabeth F.
12/2016
5.0
plumbing
 + -1 more
I sent Josh at Servant Plumbing a message through Angie's List, asking for his help . . . . and soon if possible, not knowing if on a Sunday on short notice he would able to come. Sure enough, within a very short while, he emailed back that he would come, which he did within about an hour or so . . . and on a Sunday! He was able to clear the disposal blockage quickly and while doing so, noticed that one of the pipes under the sink needed to be shortened somewhat, which he also accomplished. We've used Servant Plumbing before and have always been happy, and this Sunday emergency service was just more proof that our trust in Servant is well-placed. Josh really saved the day for us and did it in such a pleasant and professional way, and he also charged us less than $100 for the job. We were so grateful.
Description of Work: As we were getting ready on a Sunday to leave the country for an extended vacation, I cleaned out the refrigerator and tossed pieces of chicken and fresh kale in the garbage disposal without thinking. When I ran the disposal, water backed up in the sink and started leaking onto the floor under the sink and I was unable to clear the blockage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$98
Elizabeth F.
12/2016
5.0
plumbing, water heater repair
 + 0 more
Mike was able to get everything accomplished very efficiently and well. He arrived within the expected time window. Replaced toilet seat at no charge. Gave us clear estimates on additional work. As always, so very satisfied with Mike and Servant Plumbing. Know that repair people from Servant are experienced and competent. Find cost of installations for all work, not just Servant, is more than we would expect, but that's where skill and experience factor in. Did not get multiple estimates because we have had such a positive experience with their work in the past.
Description of Work: 2 toilets needed to be fixed - old seat removed and new installed on one; replace flush tank on other. Hot water heater needed to be flushed. Estimates given on replacement of two bathroom sink faucets and washing machine hoses.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Terry H.
12/2016
5.0
plumbing
 + -1 more
The guy had to adjust on the fly, as our new sink wouldn't properly fit the cutout left behind by the old sink. I think he did well to make it fit and look as good as it did. He had to do some cutting (dust went everywhere) and I know his labor hours were above what he had estimated for the job. Overall, I think they made the best of a tough situation and we are pleased with the work.
Description of Work: Kitchen sink and disposal install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Richard H.
11/2016
5.0
plumbing
 + -1 more
Good, thanks to Chuck who did the work.
Description of Work: Install new toilet to replace leaky one we
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Craig H.
11/2016
5.0
plumbing
 + -1 more
He was very responsive. This man calls you back within 15 minutes after you leave him a message. He was honest, very responsive, and professional. The workers were very professional. He has on his logo, a little cross, and it says, "Heavenly owned but locally operated". That's one of the reasons that I picked them. They also have four-hundred and something positive reviews on Angie's List, that was another reason that I picked them too.
Description of Work: He installed upgraded shower fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$985
Marcus R.
11/2016
4.0
plumbing
 + -1 more
Very good, it was fine. He was very nice and polite. Just a minor thing, was he got his hand on the wall and made a dirty mark but it was a small thing.
Description of Work: Re-seated the toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Adam H.
10/2016
5.0
plumbing
 + -1 more
I was quoted on the spot for repairs, but also advised that the job was fairly straightforward and I would probably be able to do it myself and save the money. Such an honest opinion is very refreshing these days!
Description of Work: Our master bathroom shower faucet would not completely shut off, and it was getting increasingly difficult to turn the faucet at all.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Servant Plumbing of Mt.Pleasant
Thank you so much for your excellent review!
Doreen E.
10/2016
5.0
plumbing
 + -1 more
It went very smoothly, the plumber was very professional and explained everything he was doing.
Description of Work: Our sink in our bathroom was leaking and needed a faucet and water lines. They came that day to replace the faucet!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Servant Plumbing of Mt.Pleasant
Thank you so much for your straight A review, they always bring me smiles even after all these years :)
Catherine R.
10/2016
5.0
plumbing, water heater repair
 + 0 more
Went well. Received call back w/in 15 min as promised and water heater drained and replaced that day.
Description of Work: Water Heater replaced
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Servant Plumbing of Mt.Pleasant
Like clockwork every morning with a cup of coffee, the first thing I do is log on to Angie's List to get feedback on how we are doing. And even after 8 long years it still makes me happy to read all our A reviews :)
Gail D.
09/2016
3.0
plumbing, drain cleaning
 + 0 more
See above plus the plumber took the old PVC pipes, and instead of disposing of the pipes, he threw them in my yard right outside my side door. I didn't appreciate that.
Description of Work: I turned my porch into an enclosed 2nd kitchen and TV room years ago. A few weeks ago I installed a dishwasher, but about 6 weeks later my kitchen sink became clogged, so I called Servant Plumbing. They came out and said that the carpenter who originally did the plumbing in my kitchen didn't do it correctly, and that is why the pipes are clogging with the addition of the dishwasher. He told me it would cost $485 to fix the previous mistakes. It seemed like a lot of money, but I thought must be a big job. 2 days later someone else came to redo the plumbing and brought some PVC pipe, and finished the job in under 2 hours. I am very happy with the work ,and so far it is working well. My only complaint is that I think the price of $240/hour seems outrageous to me. I feel like I have been robbed.
Rating Category
Rating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$560
Response from Servant Plumbing of Mt.Pleasant
I'm very concerned that this customer was not happy with our work. We have an impeccable reputation and I plan on keeping it like that :) I will contact her. But I do not understand, nor will I ever, why she didn't call us first to give us a chance to correct? I agree that we shouldn't have left the old pipes by the back door and I'm positive he just forgot about it, and was not his intention to leave it like that. It was an oversight. Obviously if we were trying to hide the fact that we didn't want to take off the old parts, we would've have left them at the house in plain sight by her back door. In other words, he simply forgot. And one phone call would've had him go back out and take care of it. That's why I don't understand why some customers won't contact us first before rushing off to Angie's list to leave an unsatisfactory review. I live and breathe for my customers and will bend over backwards to make sure they are happy. But if you're not happy? You have to call me first to let me know this or I can't correct it! As far as price goes, once again I will never understand. We give free estimates. We always but always quote before we do the work. It doesn't happen often in fact it's rare, but once a year like clockwork, a customer will complain the price was too high when we told her ahead of time how much it was going to be? I try my best to put myself in my customers shoes and look at the situation from their eyes. But when it comes to this kind of stuff I don't understand, as if I was standing in those customers shoes and I was quoted the price and accepted it, how on earth could I complain that I was charged the price I was quoted? LOL I'm not trying to be rude or disrespectful, but that kind of math is kindergarten math. She didn't subtract for any materials when she saw us arrive with quite a bit of stuff to complete the job? She didn't subtract for any of the time to go out there originally, then go to the supply house and pick up materials? She didn't subtract for any cost of doing business whatsoever? Our trucks, my employees, etc. Why did she also assume that we are working a full 8 hours? At best, we have five billable hours out of a 9 hour day. Setting up different appointment times, taking off for lunch, running to go get materials, it's not like we're stepping out on her door and going to her neighbor and the clock is still running, there is all kinds of work in the background. I only wish I could make $250 an hour, I could've retired years ago :) You can never try to calculate like that. What if we came out to your home and fixed something simple like a leaky supply line under the sink and we charged you a minimum price of $98.50 and it only took us 10 minutes? Does that mean we make $600 an hour? Of course not. It may be 12 o'clock when we finish her job and our next appointment is set up at 1:30 as we cater to our customers and make it easy for them for the time frames. With all that said, I still failed to satisfy one of my customers and I will call her personally and see what I can do to make her smile again :)
Terry A.
09/2016
5.0
plumbing
 + -1 more
Louie looked under the house, then with husbands help, they turned on all the faucets downstairs, nothing, so they went upstairs and something from the bathroom over the kitchen was leaking. Louis went to the plumbing store and bought some parts and spent a good hour, fixing the leak that was unrelated to the kitchen leak. It was a messy job and Louie was covered in mud. Then Louis said those incredible words; No Charge! They stand behind their work completely, even though it was unrelated, they fixed it, for free. Incredible company, incredible people.
Description of Work: **This is an update addendum to my 9/8/16 review.** After Louie and Josh worked on the kitchen pipes, husband went under the house a few days later, and found a leak near where the original work was done. We called on 9/12, and on 9/13 at 11:00AM, Louie came out.to investigate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon D.
08/2016
5.0
plumbing
 + -1 more
FIRST CLASS! This is the 2nd time in 4 years I've used this company and both times, they were on time, knowledgeable, kept me informed and got the job done in record time. They are courteous, professional and with very fair pricing.
Description of Work: Replacement of tub controller.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John B.
08/2016
5.0
plumbing
 + -1 more
Excellent, arrived on time, and completed the job quickly!
Description of Work: Fixed leaking hot side bathtub faucet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Rhoda R.
07/2016
5.0
plumbing
 + -1 more
Arrived home yesterday (Friday) to discover a leaking hot water heater. Had used Servant Plumbing in the past, so they were the first, and only plumber I called. When I called I received Louie's voice mail that stated he would return call in 15 minutes. My call was returned in 8 minutes. What!!! Who does that these days? After discussing problem and options (yes, we were given options), work was scheduled for today (Saturday). Throughout the day Louie kept me informed of how his day was going, There was no guessing as to when, or if, he would show up. He was here when he said he would be. What??? Communication and punctuality!!! Y'all can deal with the 'big guys' if you want to, but you'll be missing out on having worked performed by a REAL plumber. Louie is experienced, professional, knowledgeable, personable and customer oriented. He checked and double checked his work before leaving. He's one of a dying breed - a MASTER tradesman. Thank you, Louie. Your phone number is on my refrigerator for any future plumbing needs. - Rhoda Ryan
Description of Work: Hot water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,410
Response from Servant Plumbing of Mt.Pleasant
Wow! I don't know what to say, except I am very very appreciative of your extremely kind comments. Smiling from ear to ear if not turning red :)
paul S.
07/2016
4.0
plumbing
 + -1 more
Fine. I couldn't get the old one lose, so I called Servant
Description of Work: Install kitchen faucet.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Servant Plumbing of Mt.Pleasant
Thank you for an honest review. I apologize you thought $125 was too much to remove and install a new kitchen sink faucet. I thought it was a pretty fair price myself :)
Renee Elizabeth O.
07/2016
5.0
plumbing
 + -1 more
Everyone at Servant Plumbing is always very genuine and professional. I had already purchased the hot water heater and had ordered the wrong size. They added new fittings and got it to fit without having to go out for more parts or getting annoyed with my mistake. I can't recommend these guys enough for their professionalism and integrity. The cost included a $100 off Angie's List coupon.
Description of Work: Hot water heater replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Servant Plumbing of Mt.Pleasant
:) thank you for taking time to write this review!
William H.
07/2016
5.0
plumbing
 + -1 more
Quick and efficient. Also replaced two shut off valves and gave estimate to replace all valves in house. Answered all my questions satisfactorily.
Description of Work: Kitchen faucet install.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from Servant Plumbing of Mt.Pleasant
Thank you so much for another straight A review. At age 55 whenever I log on to Angies List, I still feel like I am in high school getting ready to open my report card :)
Andrew G.
07/2016
5.0
plumbing
 + -1 more
Great experience overall. Called Servant plumbing, left brief message with overview of problem. Received call back within 10 minutes. We discussed the issue, and was offered a free estimate that same day. Plumber arrived right on time, very nice, professional and experienced guy. He saw the issue, explained how he proposed to resolve it, and provided a competitive estimate. Today ( yes, July 4), plumber arrived right on time, did a very professional job drilling through the lower cabinet under the kitchen sink and into the crawlspace, and replaced the old, failing drain pipe with PVC. Cost matched the estimate. I would not hesitate to use Servant Plumbing in the future or recommend them to others. I wish all service providers were this reliable and professional.
Description of Work: Bypassed leaking old cast iron drain line from kitchen to crawlspace
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Servant Plumbing of Mt.Pleasant
I appreciate you taking time to write an in-depth review, it helps me ascertain we are on the right track :)
Carly D.
06/2016
5.0
plumbing
 + -1 more
He was very professional and informative.
Description of Work: Installed new garbage disposal and unclogged toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Gary K.
05/2016
5.0
plumbing
 + -1 more
Jay did an excellent job and corrected another issue that another plumber did not do correctly. I WILL DEFINATELY CALL THEM AGAIN ! THEY ARE AWESOME.
Description of Work: Installed Cut off valves and installed supply lines for new tub.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
mark F.
04/2016
5.0
drain cleaning, plumbing, sewer cleaning
 + 1 more
I came home to find I had a drainage issue and originally though it was a clogged drain and called roto rooter at night which is usually the first thing that comes to mind in an emergency. They came out and found that the pipe was busted and told me the following day they would come out with a camera. I got no response and called them back and said they would return my call and nothing. So I called servant plumbing and spoke with Josh on Sunday and he knew what was wrong by just the phone call and would send someone out on Monday morning between 9 amd 10. Lewis showed up at 0930 and found the problem and was exactly what Josh said it was over the phone. He completed the service quick and was super professional and quick. They are a top notch company and are now saved in my phone for future plumbing issues. They also told me they will do a free home inspection prior to me renting out the house. This is a highly recommended company!!!!
Description of Work: They were on time and gave a great price and performance was outstanding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$685
Response from Servant Plumbing of Mt.Pleasant
Thank you so very much, I am nothing but smiles when I read these type reviews. I'm so glad we could cure your problem, and yes, it's almost inevitible that any company nowadays won't just unclog your sewer, but go on to tell you how you have lots of problems and it needs to be replaced. That's just not true. Very few companies have scruples anymore, it's all about the money. It's a shame and we see it every day and I feel so bad for customers that get taken advantage of :(
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
Ceramic Tile,
Handyman Services,
Appliance Repair - Small,
Flooring Sales and Installation,
Drywall,
Excavating
FAQ
Servant Plumbing of Mt.Pleasant is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Servant Plumbing of Mt.Pleasant accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Servant Plumbing of Mt.Pleasant offers free project estimates.
No, Servant Plumbing of Mt.Pleasant does not offer eco-friendly accreditations.
No, Servant Plumbing of Mt.Pleasant does not offer a senior discount.
Yes, Servant Plumbing of Mt.Pleasant offers emergency services.
Yes, Servant Plumbing of Mt.Pleasant offers warranties.
Servant Plumbing of Mt.Pleasant offers the following services: SUPER SERVICE AWARD WINNER 12 YRS IN A ROW. NO SERVICE CALL CHARGES EVER ALWAYS FREE ESTIMATES. From Garbage disposals to water heaters to clogged drains to complete re-pipes to leaky faucets to toilet rebuilds, if it's plumbing, we do it.