Servant Plumbing of Mt.Pleasant

Phoned for an appt. for leaking faucet in laundry room. When I described my problem, Louie asked for photo of faucet to see what to replace it with...he called right back and suggested that the hose might not be screwed in completely. He was right! Instant fix! I am so grateful for the help and the friendliness with which it was delivered.

They are the BEST!!! You will be hard pressed to find a company that strives as hard as they do to "do the right thing" I call. They returned call in 15 mins as the voice message says. He spent tons of time with me on the phone explaining different options. Gave me an appointment time within a TWO HOUR RANGE. Called to verify the appointment. Showed up spot on within the quoted time. Gave a free estimate first, then did the repairs. Cleaned up their mess...as well as mine also. He actually cleaned the inside of the toilet when he was all done. Then Louie, the owner called to make sure I was 100% satisfied. That is WORLD CLASS SERVICE and I mean that. A TWO HOUR RANGE? Who does that in today's world? No one. Normally they make you sit around all day waiting on them. These guys are my plumbers for life and while I am at it, Angie's List is the best also. Would have never found this company without them.

My call was returned promptly after contacting servant plumbing around 9am. Although the plumber didn't get to the house until 5pm, when promised to be there by noon. (I did get calls/texts letting me know the delay) once quoted for the fix i agreed, under the impression the mess would be cleaned up. The person ( assuming the owner ) i spoke with on the phone have the impression they would take care of everything . The Plumber was at my house working from 11-5pm (they have me the 9-11 am slot to show up) I also had them install utility sink in my laundry room. The plumber left the room a mess did not clean up after himself and was not clear about what he was doing the entire day. I was also not explained the condition of my crawlspace when he left, it seemed he just laid some plastic over the sewage and left the plastic under the crawlspace. I never saw any trash taken outside. I hope the plumbing job went well I haven't had any problems yet but my shower is still unfinished so it hasn't been up to the ultimate test yet. My main concerns are communication, timing and the mess that was left behind.

It went much better than expected. Charles, our plumber, was on-time and let me take the lead regarding what would be done, and what would be checked. Upon trying to fix the toilet it was discovered that the water could not be turned off as the valve did not completely shut off the water. At that time I asked that ALL the internal shut-off valves on both toilets, and all sinks, and the washer be checked; more bad valves were found and added to the list. The spigots for the washer were behind it and on the floor, and it was suggested that they be extended and moved up to eye-level so that they could be shut off easily without having to drag the washer out away from the wall where it is a fairly tight fit causing somebody to have to crawl on it, and then over the back and down to the floor to reach the valves. The water heater was leaking, and so corroded that it could not be fixed with the threads crumbling when loosened or tightened. A new water heater was installed with a special fitting to help with the problem of corrosion caused by both copper and galvanized steel connected together with nothing in between to stop the reaction between the two metals. Charles discovered that the breaker panel had no connection for the water heater, and we did not take its front panel off to check that out; it was also discovered that there was no ground for the water heater and it was recommended that I have a qualified electrician come out and fix that ASAP. We have only been in the house for a few months and noticed that a tree had been removed near the sewer clean-out access so Charles offered to stop back and bring a tool to check that out. He came back later in the evening with a snake kind of tool with a camera on the end that he fed from the clean-out to the house, and then from the clean-out to the street which, thank God, showed that the pipe had indeed been completely replaced and was unobstructed. He also gave us some great tips on how to keep the pipe clean from the house to the shut-off as well. The total cost was unexpected and jarring, but upon doing some research, and considering the number of parts (including the great new water heater), and the number of hours he spent with us (at least 9) it was a real bargain. Servant Plumbing guarantees their work, and the owner called me the next day to make sure that things were all good, and that I was happy with the work, which I definitely was. I would HIGHLY recommend Servant Plumbing of Mt. Pleasant to anybody in the area for any plumbing jobs, large or small.

Louie the plumber is awesome. Every aspect of my business with him was professional, prompt and courteous. He said he'd call me in 20 minutes, he did. He was honest in his assessment on the phone. He was responsive to my needs. He had a man out the next day at the agreed to time. The employee that he sent out looked professional, neat. It was determined that I needed a new water heater and within a few hours it was installed. Oh I forgot, the man he sent out reminded me that there was an 11% off coupon, saving me a good amount of money. I am not sure of the price only because of my ignorance but $875.00 (after discount) seemed fair to me. I will never call another plumber

Servant gave prices over the phone and stuck with that price. Very professional and courteous.

Sewer backed up into house and we called our warranty company to get emergency repairs. After having the warranty company come out 2x and then having BCW&S come after and tell us what the actual problem was, I checked on Angies List and saw the wonderful reviews for Servant. I emailed immediately and received a call as soon as I hit 'enter'. Response was wonderful and both Charles and Louis made us feel comfortable with the work to be done. Charles did not leave us without the basic necessities during the overnight. They were very concerned for our needs and explained everything that was going on.

We were delghted with everything about our experience with Lou and Josh; they were true professionals. It was our pleasure to do business with them!

You will find no better plumbing company on this planet. The area that I live in had some of the coldest weather we have ever seen. Even though I took all of the necessary precautions, our waterline still froze. I called Louie and was sure he was probably getting thousands of calls like mine. I was very shocked to see how he was still very responsive even though I could tell he was very flustered when I spoke with him. He said he had generated hundreds of calls that day was doing his best to service everybody. To to his word, he came out very late at night as he promised he would. It took him a couple of hours to locate and fix the area causing problems and by that time it was already leaking. I felt sorry for him as he had to crawl under our house when it was extremely cold with water in the crawlspace. His attitude was surprisingly positive considering the situation, a sign of a true professional and made us feel at ease and even gave us what I thought was a very reasonable price to fix it. I will always use this company as they have always been very prompt, professional and courteous no matter what hour of the day it is. I highly recommend Servant Plumbing and his crew.

Louie of Servant plumbing answered my call and advised me that he was very busy that day and the nest due to heavy calls of frozen pipes. As my service call wasn't urgent, clogged drain line in a vacant rental unit, the service call wasn't immediately needed I called back a few days later Louie sent me a text message to get lost and he didn't want to do business with me, due to a complaint we had on a prior service call., Louie confused me with another customer. We cleared that up agreed to meet his serviceman the next morning at the job site. I waited till 1pm but the plumber never showed up to clear the clogged drain. When I called him back to ask why, he sent another text message saying that he had tried to contact me but I didn't return his call fast so he went along his merry way and that I was on his ____ list. I will not use contractors that deal in a snarky way and think they are doing me a favor providing a service. Nerer ever, ever, ever will I deal with Servant Plumbing again.

My family has been calling Servant Plumbing for the past six years or so. No other company is more responsive, conscientious, or professional. Josh fixed a leaking hosebib by replacing the old unit even though the access to the water lines in our old house was poorly designed and incredibly tough. As usual, he was efficient and careful. He also looked over other faulty plumbing work done by someone we initially had to use because of our home warranty.

Louie called me to say he was on the IOP and had many clients with burst pipes because of the freeze and wanted to know if I wanted him to check mine since I was out of town. Thankfully he did , since we had an issue. He stopped the leak that day and came back on Saturday to replace it. Louie and the rest of his team are the best . Wish all service providers were as thoughtful and diligent as they are . We have used them for many projects over the last two years and never have been disappointed. Thanks Louie for taking good care of us.

Great! When the plumber came and looked at the problem, he advised us of a situation we weren't aware of - took care of everything with no hassle and solved the leak!

There was a hard freeze and it was a weekend. We left messages with several companies stating we had a broken water line coming into the house. Louie called us back within several minutes and came out and fixed the line that evening. The other companies didn't return our calls until Mon. Very professional.

The guy who came out was very polite, clean and professional. He performed the job well and we no longer have a wobbly toilet. Louie was very prompt when responding to phone calls, and called after the job was complete to make sure everything was satisfactory with the work performed. The only negative I would like to mention is I had the same job done to another toilet in our house by another Angie's list plumber 9 months ago for $60 less. I assumed the cost would be the same across plumbing companies for a routine job, but I am not disappointed with the price I paid.

This was done to replace the previous CPVC water pipe that had bursted when we had the cold weather. They were punctual and friendly.

I was outside in front of my house the night of 2/3/14 and heard water coming from someplace. When I looked, the top of the spigot was shooting water out and there was no way to stop it. I saw the wonderful reviews for Servant Plumbing and decided to give them a call on the morning of 2/4/14. I'm so glad I did!! I left a voicemail and Louis called me back promptly and I explained my issue. He told me he would call me back shortly as he was almost finished with a job, so we could discuss my situation further. He called me back within 20 minutes and said he wasn't positive he could get to me that day as he was very busy (which I said that would be ok if he had to come the next day), but he would try his best. Within another 1/2 an hour, he called and said he was on his way, that he wanted to fit me in. He arrived and immediately assessed the situation. Apparently, for the first time in the 10 years I've lived in this house, the pipe had frozen in the cold weather, even though I dripped the faucets in the house. He told me that he could hopefully fix it from the outside and not have to go inside and tear through the sheetrock (which would have been more expensive). Luckily, it worked out that way which was a relief to us both. There was quite a bit of work involved in fixing the pipe and spigot and not once did I feel that Louis was trying to rush the job, even though I was a fit-in and he had other customers to go to. He also checked my spigot in the back of the house, which fortunately, had no issues. Louis is extremely pleasant, friendly and professional. Servant Plumbing deserves every one of these positive reviews. I highly recommend them to anyone who needs plumbing services!

Even though it was short notice, they were able to fit me in to their schedule, and fix my leak right away. The guy that came to my house (Josh) was very nice.

I really liked working with them because he (I believe his name was Josh), called me multiple times like I requested to give me updates throughout the process and prices before doing any work. He was very professional, seemed like he knew what he was doing, and I greatly appreciated him working on a Saturday night. My only complaints were 1) the price but truly I can't hold that against the company because I didn't shop around due to limited time so they may have been the best price with an availability, and I am pretty sure there was a charge for working on a weekend night which I understand. 2) I asked josh to email me a receipt which I never received. I called back and left a message telling them I never received it and if they could email me again but still haven't received it. But overall they were great, and I would definitely use them again and recommend them to others.

My pipe was leaking on a Sunday afternoon, not always easy to find someone willing to come out for a smaller job. Water was leaking rater steady. The experience was great working with Servant Plumbing. Luis gave a great education on how to be better prepared for the next deep freeze. Called right back per his message, showed up right on time, offered a fair price for the job and fixed us right up. I will definitely be keeping this number.

It went extremely well from the beginning. They kept in touch even before they arrived to coordinate date and time. The technician (I hope that is a PC term) was punctual, professional, friendly. He fixed the problem quickly, gave us a fare price and even went above and beyond and cleaned my sink.

I am very pleased with the service. Louie, the owner, kept me advised throughout the day of when someone would show up. Once Josh arrived, he quickly found and repaired the leaking pipe. He was very courteous and professional. He also took care to secure the entrance to the crawl space and to close our fence.

Called yesterday. Louie's crew came today and successfully repaired all of the problems in the house. Even during a cold snap the guys came as promised and worked all day to repair my non emergency issues. Easy, reliable and professional.

AWESOME! Called his voicemail and was promptly called back. He had his crews spread out on other jobs but was able to get someone over ASAP. He also kept in contact with me to let me know what was going on. I HIGHLY recommend Servant Plumbing!

Excellent service. He checked my toilet for a clog and informed me the problem was related to the toilets age. Recommended that I replace the toilet due to its extended use. Did not charge me for snaking my toilet. Also turned up my hot water heater per request.